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Why am I suddenly getting a warning that www.amazon.com is not safe? This has never happened before.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه cor-el

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Please see attached file.

Please see attached file.
Attached screenshots

الحل المُختار

You appear to be using Kaspersky.

If the certificate is issued by your Kaspersky security software then you have two options:

  • disable scanning secure connections in Kaspersky
  • install the Kaspersky root certificate and when prompted set the trust bit to use the certificate to "Trust this CA to identify websites"
    http://support.kaspersky.com/us/9093#block1
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All Replies (2)

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hello, a possible solution will depend on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page in order to inspect the certificate like it is shown on the screenshot attached:

  • which issuer information does the certificate contain?

please report back with those two pieces of information. thank you!

more options

الحل المُختار

You appear to be using Kaspersky.

If the certificate is issued by your Kaspersky security software then you have two options:

  • disable scanning secure connections in Kaspersky
  • install the Kaspersky root certificate and when prompted set the trust bit to use the certificate to "Trust this CA to identify websites"
    http://support.kaspersky.com/us/9093#block1