Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

what is this open sometimes?

  • 3 ردود
  • 2 have this problem
  • 17 views
  • آخر ردّ كتبه FredMcD

moritezza
moritezza
more options

Hello some times i open firefox, this file popup for download, and i download it once, how i should install it? why it Popup outside of firefox with IDM?

screen shot: http://prntscr.com/7ck2ul

File attached

Thanks.

Hello some times i open firefox, this file popup for download, and i download it once, how i should install it? why it Popup outside of firefox with IDM? screen shot: http://prntscr.com/7ck2ul File attached Thanks.

All Replies (3)

guigs
guigs
more options

The file name is the same that of the zip update to Adoble CME version 9 and was whitelisted in the last update to Firefox 38 Reference Bug 1162339

That's about all I know, I do not know why that this is downloading each time you open FIrefox. I would change the homepages of tour profile to make sure it does not happen, as well as make sure that Firefox is up to date.

moritezza
moritezza صاحب السؤال
more options

Hello i saw it again: http://prntscr.com/7gln2u

Please let me know how i can update it manually?

i use latest version of FireFox.

Thanks.

FredMcD
FredMcD
more options

Go to Adobe.com , and look for the EXE file for that program. You should also talk to their support about the issue.

Note: The download looks like a third party program installer. Next time it shows up, open the Windows Task Manager.