Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need to save profile before re-installing Firefox

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

jbambridge
jbambridge
more options

Unable to start Firefox. Can I save the Firefox profile on my desktop or should I save to external media ? Do I need to delete files before re-installing Firefox or can I just follow the same steps as a new install and 

then copy saved profile.

Running Windows 7 Thanks

Unable to start Firefox. Can I save the Firefox profile on my desktop or should I save to external media ? Do I need to delete files before re-installing Firefox or can I just follow the same steps as a new install and then copy saved profile. Running Windows 7 Thanks

All Replies (2)

kushagra
kushagra
more options

so you need not to save the profile.You just uninstall the older version. and download a frsh version of firefox from the link: 

https://www.mozilla.org/firefox/all/

to uninstall the older firefox follow the steps

START|CONTROL PANEL|PROGRAMS(unistall a program)|MOZILLA FIREFOX

FredMcD
FredMcD
more options

DO NOT DO THAT ! ! ! ! !

Using an uninstaller other than Mozilla's could contaminate your profile. The Firefox full installer will take care of that for you.

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Now run the full installer.