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"Sync encountered an error..."

  • 4 ردود
  • 15 have this problem
  • 99 views
  • آخر ردّ كتبه the-edmeister

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I suddenly started experiencing this problem yesterday. I've followed the steps as per http://www.howtohacks.com/fix-firefox-sync-unkown-error/ but am still experiencing the problem. Please assist?

الحل المُختار

Sun Sep 14 2014 10:54:48 GMT-0500 (Central Standard Time)

Multiple failures with this - GET fail 503 https://sync-105-us-west-2.sync.services.mozilla.com/1.5/6776434/storage/meta/global

With one of these in the midst of those GET fail messages - No meta/global record on the server. Creating one.

There was a another error reported about 10 hours ago on the same server URL but for a different resource. I'll file a Bug report and hopefully someone can look into that tomorrow.

Sorry you're having that problem.

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That article was written for Firefox 5 and isn't applicable to Firefox 29+ versions which have a much newer version of Sync. Don't know why that article is dated February 16, 2014, as Firefox 5 was released on June 21, 2011.

Can you please upload your sync error log to Pastebin - http://pastebin.com/ - so that we can view that log?

Type about:sync-log in the Location Bar and hit Enter. Then open the latest log in a text program. Copy and paste the contents to Pastebin.

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الحل المُختار

Sun Sep 14 2014 10:54:48 GMT-0500 (Central Standard Time)

Multiple failures with this - GET fail 503 https://sync-105-us-west-2.sync.services.mozilla.com/1.5/6776434/storage/meta/global

With one of these in the midst of those GET fail messages - No meta/global record on the server. Creating one.

There was a another error reported about 10 hours ago on the same server URL but for a different resource. I'll file a Bug report and hopefully someone can look into that tomorrow.

Sorry you're having that problem.

Modified by the-edmeister

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FYI, please don't comment in that Bug report unless you can add pertinent information that might help whoever looks into that. https://bugzilla.mozilla.org/show_bug.cgi?id=1067148