Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Minimize window bug

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur John99

more options

When I minimize the Firefox window, all buttons (Back button, Display your bookmarks, Start Page, etc.) are lost, also on some sites the images are lost too, and sometimes the page background changes color to black. I have removed all add-ons, did a clean install with the newest version of Firefox, tried tweaking various settings, but nothing helps. Here are the screenshots of aforementioned behavior: 1. Normal operation: http://imgur.com/vZu0eL6 2. After minimize: http://imgur.com/d2BaoVE

I don't have this issue with other browsers.

Any help will be appreciated.

When I minimize the Firefox window, all buttons (Back button, Display your bookmarks, Start Page, etc.) are lost, also on some sites the images are lost too, and sometimes the page background changes color to black. I have removed all add-ons, did a clean install with the newest version of Firefox, tried tweaking various settings, but nothing helps. Here are the screenshots of aforementioned behavior: 1. Normal operation: http://imgur.com/vZu0eL6 2. After minimize: http://imgur.com/d2BaoVE I don't have this issue with other browsers. Any help will be appreciated.

All Replies (1)

more options

Hi denihot,
Sorry you are having problems.

This is rather an odd one. I can not say I recall mention of problems similar to this before.

Just checking with you. When we talk of a clean re-install it usually indicates reinstalling after removing the Firefox program files as mentioned in these articles

  1. Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox
  2. http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
  • Is that what you have done ?

I can see from the your details aside that you have no extensions so it appears you have do clean re-install. Try with all your plugins disabled. If that does not help then try using a new clean profile.


I would also strongly suggest that you follow this good practice (At least until you are proficient enough to manually recreate and modify profiles)
  1. Normally use the locations suggested by Firefox
    It is easier and safer
    • Always use an empty folder
      Other contents disappear when the profile is removed
    • Never nest profiles within each other
      As above,delete mother, lose child also
  2. Do not rename profiles
    Confusing, profile names and folder names mismatch
  3. Do not delete profiles
    Just remove shortcuts if not in use. Delete the wrong one and you lose settings, passwords & bookmarks etc

N.B. It is possible to attach images to questions and posts use the button underneath where you type the message. Add images [Browse...]