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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Before update on an owa.mail site I viewed others' calendars. Since update, it makes space for the other calendar, but doesn't show it. How can I undo the updat

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I get my office email online at an owa.mail.com website. I have delegate access to several people's calendars for work. Before the latest update, when I checked the box for someone else's calendar, it would split the calendar space and the other calendar would be next to mine. Since the update, when I click on another calendar, it splits the calendar space the way it used to, but the other calendar doesn't show. I need this for work, so I had to download Opera and it works as it should there. What do I do?

I get my office email online at an owa.mail.com website. I have delegate access to several people's calendars for work. Before the latest update, when I checked the box for someone else's calendar, it would split the calendar space and the other calendar would be next to mine. Since the update, when I click on another calendar, it splits the calendar space the way it used to, but the other calendar doesn't show. I need this for work, so I had to download Opera and it works as it should there. What do I do?

All Replies (4)

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Could you check for a zoom/wrap issue by reducing the zoom level by one or two increments? You can do that by holding the Ctrl key down and tapping the - (minus) key a couple of times. If that makes no difference, you can reset to the default zoom level by holding Ctrl and tapping 0 (zero).

If you haven't tried it, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but to use an extension to set the default page zoom to prevent issues with text not being displayed properly.

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Didn't work. The page still makes room for the 2nd calendar, but it doesn't appear. Thanks for trying though!

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Did this problem develop between Firefox 24 and Firefox 25.0.1 or between Firefox 25.0 and 25.0.1? You can view your upgrade dates on the Troubleshooting Information page. Either:

  • Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table, there's a button labeled Show Update History.

Incidentally Firefox 26.0 is out now, but if you haven't updated yet, hold off for a moment and try the below first.


Could you try the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?