Yesterday the default page for my Firefox browser changed - was this from Mozilla?
The home page for my Firefox browser now has a Gone8.com log + some ad at the bottom - wasn't there the day before yesterday - Did Mozilla change this or has some 3rd added something? IF it's a third party how do I get rid of it? I tried resetting the default page but nothing changed.
Gekose oplossing
Hi dordeknet, does that page only appear at startup, or every time you open a new window (e.g., Ctrl+n)?
- Only at startup: check the program icon you use the start Firefox to see whether a new URL was injected into the target path. Right-click > Properties > Shortcut tab.
- Every time: if Firefox is not honoring your home page setting in the Options dialog when you open a new window or click the Home button, make sure you've disabled everything in the Extensions section of the Add-ons page (Ctrl+Shift+a > click Extensions in the left column).
All Replies (12)
hello JoeB1st, no this is nothing that was changed from mozilla's side. please try the steps listed in: Remove a toolbar that has taken over your Firefox search or home page
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Didn't fix the problem - didn't see any new tool bar to remove/disable. Tried reset Firefox - problem still there
could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Screen shot plus other notes saved in .docx document - is there anyway to attach a docx file to a response?
I don't think the forum software handles non-image files yet.
Does this page only appear at startup, or every time you open a new window (e.g., Ctrl+n).
- Only at startup: check the program icon you use the start Firefox to see whether a new URL was injected into the target path. Right-click > Properties > Shortcut tab.
- Every time: if Firefox is not honoring your home page setting in the Options dialog when you open a new window or click the Home button, make sure you've disabled everything in the Extensions section of the Add-ons page (Ctrl+Shift+a > click Extensions in the left column).
I meant to ask: are you using the built in Firefox home page (the one you can display by typing or pasting about:home in the address bar and pressing Enter)? Or is the problem on a different page?
We're getting there!! Thanks
The page in questions only appears if I double click the Firefox icon on my desk top. If I enter Ctrl+N I get the "old page" - the one I'm use to (same page I get if I enter about:home in the address bar- thanks for that tip).
I checked the target on the properties page of the icon - it has been changed (now includes .....Qone8.com.... ) - here's the full line:
"C:\Program Files\Mozilla Firefox\firefox.exe" http://start.qone8.com/?type=sc&ts=1383173882&from=amt&uid=HitachiXHTS542516K9SA00_080402BB0C00QGGKB20AX
What should this line read? .. or would it be easier to just delete this short cut and create a new one? Also, are there any files I should be looking for on my computer to delete?
btw - I think the problem started when I signed up for a FREE membership to the FatPlay.net site (trying to download a repair manual for MGB carburators...) any experience with this site?
Hi JoeB1st, good sleuthing: everything after firefox.exe" should be deleted.
If it comes back, then some other software needs to be removed from your system, either from the Windows Control Panel or using anti-malware/anti-adware tools such as the ones listed in this article: Troubleshoot Firefox issues caused by malware.
how can firefox remove or protact this problem from startup page for me?
how can firefox remove or protact this problem from startup page for me?
Gekose oplossing
Hi dordeknet, does that page only appear at startup, or every time you open a new window (e.g., Ctrl+n)?
- Only at startup: check the program icon you use the start Firefox to see whether a new URL was injected into the target path. Right-click > Properties > Shortcut tab.
- Every time: if Firefox is not honoring your home page setting in the Options dialog when you open a new window or click the Home button, make sure you've disabled everything in the Extensions section of the Add-ons page (Ctrl+Shift+a > click Extensions in the left column).