Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is using over 3GB of ram when viewing some pages.

  • 1 antwoord
  • 11 hierdie probleem
  • 19 views
  • Laaste antwoord deur iamjayakumars

more options

Normally Firefox uses a little under 1GB of ram. When I load around 13 pages with RES sometimes the window will go black. It is uses 3.3GB of RAM. Switching between tabs seems to fix it.

Normally Firefox uses a little under 1GB of ram. When I load around 13 pages with RES sometimes the window will go black. It is uses 3.3GB of RAM. Switching between tabs seems to fix it.

All Replies (1)

more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you. _________________________________________________________________________________

  • Update your firefox
  • update your plugins and extensions
  • remove unwanted toolbar and addons

See also