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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Update to 8.xx won't work. States may have another version running??????????

  • 1 antwoord
  • 2 hierdie probleem
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  • Laaste antwoord deur Matt_G

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What I want to know is how to find and remove the other version so the update can be installed

What I want to know is how to find and remove the other version so the update can be installed

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hi fotoguy,

The older version of Firefox might be running in the background. Right click in the task bar (next to the time and date). Open the task manager and go to processes. If Firefox is running, kill the process and try the update again.

You can also check out the article Update Firefox to the latest release. There might be some useful information in there too.

Hopefully this helps!