Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have Windows 2003 XP and I cannot get Firefox 4 to work, no matter what I try. Suggestions?

  • 2 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur lausuelau

lausuelau
lausuelau
more options

When I install FF4, the search bar and Firefox (larger) icon appear above the search box, but there is absolutely no text on the screen whatsover. I can type in an entry, and the text in the search box does appear, but when I click the "go to" arrow or press <Enter> nothing happens. The screen is completely static. I tried uninstalling and reinstalling FF4, to no avail...finally, I found 3.6.13 online and reinstalled it, so I can use this browser, but cannot upgrade to 4.0. I have never had this kind of issue when upgrading FF before.

When I install FF4, the search bar and Firefox (larger) icon appear above the search box, but there is absolutely no text on the screen whatsover. I can type in an entry, and the text in the search box does appear, but when I click the "go to" arrow or press <Enter> nothing happens. The screen is completely static. I tried uninstalling and reinstalling FF4, to no avail...finally, I found 3.6.13 online and reinstalled it, so I can use this browser, but cannot upgrade to 4.0. I have never had this kind of issue when upgrading FF before.

All Replies (2)

Rejjy
Rejjy
more options

Try going to Firefox 4 Safe Mode and see if it works http://support.mozilla.com/en-US/kb/Safe%20Mode If it works go here http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes#w_disable-all-extensions Find the faulty extension, disable it, find a substitute or wait for an upgrade.

lausuelau
lausuelau Vraag-eienaar
more options

Thank you! I will give it a try.