Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cant get firefox to open at all.

  • 1 antwoord
  • 18 hierdie probleem
  • 3 views
  • Laaste antwoord deur Shawn

Techtwin2
Techtwin2
more options

When click on the Firefox web browser icon on my Desktop it acts like its going to open ( little hourglass shows up for a second), but then nothing happens. I've even tried opening safe mode. Same thing. Whats going on?? I've got it to open (just) once before, but its been doing this since I downloaded it.

When click on the Firefox web browser icon on my Desktop it acts like its going to open ( little hourglass shows up for a second), but then nothing happens. I've even tried opening safe mode. Same thing. Whats going on?? I've got it to open (just) once before, but its been doing this since I downloaded it.

All Replies (1)

Shawn
Shawn
  • Moderator
more options

One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

~~~~~~~~~~~

If that does not solve the problem, a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Also see Firefox won't Start