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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox account

goddammitpleasehelpme
goddammitpleasehelpme
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Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Gewysig op deur cor-el

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Unfortunately if you can't access the email address then your only option is to create a new Firefox Account with an email address you can confirm.

goddammitpleasehelpme
goddammitpleasehelpme Vraag-eienaar
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That's not an option. This is a business email. I need to access it. Is there really no way I can talk to someone who can access my account, verify details about the account I give them to let them know it's really me (like bookmarks only I would know about, or page histories, or something, for god's sake), and let my sync the account? Otherwise this becomes a catch-22.