Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

GMail has started logging me out...

  • 4 antwoorde
  • 1 het hierdie probleem
  • 294 views
  • Laaste antwoord deur cor-el

more options

Happening for the last 3 or 4 days, ROUGHLY every half an hour or so, though it seems pretty variable. I have not (knowingly) changed any settings.

I believe the problem is caused by some combination settings in Firefox or in an add-on. So all I can think to do (apart from switching to Chrome) is disable "everything" ("safe mode"?), and then re-enable things and restore settings one by one until the problem re-appears. But since the problem only appears after half an hour or more, this is gong to take many hours of work.

Any hints? Has anyone else seen this?

Developer tools shows me Javascript errors like this:

   Failed to get service worker registration(s): Storage access is restricted in this context due to user settings or private browsing mode.

This may be relevant, but I don't understand what it means.

"Enhanced tracking protection" is (now) OFF for mail.google.com. Any ideas what else might be causing this?

Happening for the last 3 or 4 days, ROUGHLY every half an hour or so, though it seems pretty variable. I have not (knowingly) changed any settings. I believe the problem is caused by some combination settings in Firefox or in an add-on. So all I can think to do (apart from switching to Chrome) is disable "everything" ("safe mode"?), and then re-enable things and restore settings one by one until the problem re-appears. But since the problem only appears after half an hour or more, this is gong to take many hours of work. Any hints? Has anyone else seen this? Developer tools shows me Javascript errors like this: Failed to get service worker registration(s): Storage access is restricted in this context due to user settings or private browsing mode. This may be relevant, but I don't understand what it means. "Enhanced tracking protection" is (now) OFF for mail.google.com. Any ideas what else might be causing this?

Gekose oplossing

So the bad news is that I still got/get the "service worker" message.

BUT...

GMail has stopped logging me out.

So telling Firefox to exempt Google from having its cookies deleted when I close the browser stops Google kicking me out every half hour or so.

Obvious, really.

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

Quote: Failed to get service worker registration(s): Storage access is restricted in this context due to user settings or private browsing mode.

You usually get this error if you use "Delete cookies and site data when Firefox is closed" to clear the cookies. A possible workaround is to create a cookie allow exception with the proper protocol for this domain.

more options

Thanks, Cor-el. I would not have expected there to be a link between in-session "service worker registration" (whatever that may be!) and setting "delete cookies... when Firefox is closed"!

But I do indeed have that set -- I have had for years! And I have exceptions for google **via HTTP**. I've just tried adding exceptions for HTTPS, so let's see if that makes a difference...

Thanks again for the suggestion.

more options

Gekose oplossing

So the bad news is that I still got/get the "service worker" message.

BUT...

GMail has stopped logging me out.

So telling Firefox to exempt Google from having its cookies deleted when I close the browser stops Google kicking me out every half hour or so.

Obvious, really.

more options

I think that it should work if you have the allow exception for the correct base domain. An exception for https://google.com should work for all Google sub domains.