Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

mouse wheel page scrolling ability disappears for no apparent reason

  • 1 antwoord
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur cor-el

Moqu
Moqu
more options

I've had a consistent problem with sustained mouse wheel scrolling using Firefox. After starting my computer (Win 7 Pro) mouse wheel scrolling functions as expected until suddenly, it stops -- only when scrolling a page on Firefox. Wheel scrolling will still work when I switch to a Microsoft app, but not if I switch back to Firefox. The only thing that appears to fix this is to re-boot the OS. Perplexing!

I've had a consistent problem with sustained mouse wheel scrolling using Firefox. After starting my computer (Win 7 Pro) mouse wheel scrolling functions as expected until suddenly, it stops -- only when scrolling a page on Firefox. Wheel scrolling will still work when I switch to a Microsoft app, but not if I switch back to Firefox. The only thing that appears to fix this is to re-boot the OS. Perplexing!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window