Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why isn't sync working to bring my passwords & bookmarks to my new laptop?

  • 2 antwoorde
  • 2 hierdie probleem
  • 9 views
  • Laaste antwoord deur cor-el

recurring
recurring
more options

Hi, I've seen a few users have this issue recently too. Maybe Mozilla needs to check this feature is functioning.

I have a new laptop and need my passwords and bookmarks from my old laptop (Mozilla Firefox).

As my old laptop's Firefox is associated with an account I logged in on the new one to sync the data.

Log in and confirmation by email went smoothly, however the sync didn't work. It says last synced today but I can't see the data, even after restarts.

Hi, I've seen a few users have this issue recently too. Maybe Mozilla needs to check this feature is functioning. I have a new laptop and need my passwords and bookmarks from my old laptop (Mozilla Firefox). As my old laptop's Firefox is associated with an account I logged in on the new one to sync the data. Log in and confirmation by email went smoothly, however the sync didn't work. It says last synced today but I can't see the data, even after restarts.

All Replies (2)

BeerBaroN23
BeerBaroN23
more options

Check and see that sync for the difference selections are check marked in your first browser.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using a master password?