Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

outlook does not load email messages

  • 4 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur mgelb

more options

in firefox, my outlook shows the emails i have in the left column but even after clicking the email they do not show content. a right click will show "loading" but never does load and show. i do not have this problem when i use outlook in other browsers. thank you

in firefox, my outlook shows the emails i have in the left column but even after clicking the email they do not show content. a right click will show "loading" but never does load and show. i do not have this problem when i use outlook in other browsers. thank you

All Replies (4)

more options

Hi, as a test, try disabling 'McAfee WebAdvisor' extension - Add-ons Manager (Ctrl+Shift+A).

if that isn't the cause, delete ALL references to Outlook, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

hi and thanks for your help. i tried and it still does not load

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

yes i tried and it still does not load the messages