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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

deleted key3.db. how do i get a new one?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Onno Ekker

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Had a master password, forget it. Your web gave instructions of how to reset. This didn't work. Next instruction says if all else fails delete key3.db from my profile which I did. Got in first time no problem told it to save password, acts like it does & then comes back with RETRY NEW PASSWORD CANCEL. Help please

Had a master password, forget it. Your web gave instructions of how to reset. This didn't work. Next instruction says if all else fails delete key3.db from my profile which I did. Got in first time no problem told it to save password, acts like it does & then comes back with RETRY NEW PASSWORD CANCEL. Help please

Gekose oplossing

I think you should also remove the file cert8.db. Best is of course to first make a back-up of both files...

Lees dié antwoord in konteks 👍 1

All Replies (3)

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Please close down Thunderbird, and reboot your PC to see if that helps!

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Andrew said

Please close down Thunderbird, and reboot your PC to see if that helps!

Is it possible that the key3.db is ONLY created when you set master password "on"

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Gekose oplossing

I think you should also remove the file cert8.db. Best is of course to first make a back-up of both files...