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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Crashing Windows Since Update

  • 2 antwoorde
  • 2 hierdie probleem
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  • Laaste antwoord deur JimmyTheHand

JimmyTheHand
JimmyTheHand
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Since updating FF on Windows 7 64, it starts not working ie. no websites will load. I try and close it and open again but it says an instance is already running please end it first. I go in task manager and try to end it but it wont end. I try to restart but it wont presumably because it can't end FF.

Is there some kind of error log I can post?

All browsers are being ruined. Opera used to be awesome before they switched to chronium. Chrome was always crappy. FF was perfect until latest cock up.

Since updating FF on Windows 7 64, it starts not working ie. no websites will load. I try and close it and open again but it says an instance is already running please end it first. I go in task manager and try to end it but it wont end. I try to restart but it wont presumably because it can't end FF. Is there some kind of error log I can post? All browsers are being ruined. Opera used to be awesome before they switched to chronium. Chrome was always crappy. FF was perfect until latest cock up.

All Replies (2)

user669794
user669794
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

JimmyTheHand
JimmyTheHand Vraag-eienaar
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Thanks for your reply it hasnt repeated the not being able to end process but it has crashed again since.

I dont get a box to send bug reports, so I don't know if it's logging these crashes.