I-Thunderbird Isithangami Sokwesekwa

When installing charter email on a new computer under windows11, I get the following message:

The IMAP server mobile.charter.net does not support the selected authentication method. Please change the ‘Authentication method’ in the ‘Account settings | Server settings’.

Charter requires authentication t/b "Yes, or checked"

Thunderbird has no option for this and none of the available options work

Please advise!

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folders. How can I copy the structure and all the contained emails to the new account?

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and as well display in K9 Mail on my mobile and none of the solutions posted here, such as renaming the folders etc. did work). What I did so far: - Uninstalled TB - Deleted the profiles folder in the user folder (both in "local" and "roaming") - Deleted remaining TB folders in "ProgramData" and "Program Files (x86)" - Emptied trash bin - Restarted

But... After installation the old folder incl. the grey/italic folders appear again.

Does TB store under different names the previous profiles? How do I force TB to load totally new the folder structure as it is on the server?

Any hints are mostly welcome!

Best, Wolfram

I went to migrate Thunderbird to a new PC and discovered that the Tools>Export choice is missing from the drop-down menu. Attached is a screen capture. This is version 91.11.0.

Yes, I know I should be able to move the directory over from Windows Explorer, but it seems odd that this menu is missing. The Help Center article was just updated a couple weeks ago and shows the menu, so it wouldn't seem to be a deprecated feature: [[Export your Thunderbird Profile|https://support.mozilla.org/en-US/kb/thunderbird-export]]

Is this a bug that has somehow crept into this version or does this feature need to be enabled somewhere? I don't know how else to report this anomaly other than this forum.

Hi there, After downloading and installing the new Thunderbird 102 onto my 64 bit PC, I am using imap, I have found that although all the email accounts appear there and many folders or sub folders missing. As well as the content of some folders that appear but are just empty.

For example, on my main email they Inbox appears but is greyed out and shows none of my current emails but with the sub folders they are there and the emails are there.

So: Account - me@mydomain.com Inbox - greyed out and no content Drafts - working fine Sent - working fine Spam - working fine Sub folder A - working fine Sub folder B - working fine

It’s as if it just hasn’t subscribed to the Inbox. Although that doesn’t make sense if the sub folders are there… I can send emails fine. They appear with my footer that is set up in the account and they appear when I log into webmail and look in its inbox.

I tried, using TB, to move an email into the inbox, to try and prompt the activation of the folder but as it is greyed out in the move function as well it cannot be done. I have looked at the account settings and cannot see an issue, it still has the imap address to get the emails.

Second example

Account - Me@mydomain.net No folders :(

On several other accounts I can see the account but with no folders at all below them.

When I installed it there was nothing else running, there were no issues displayed and it was, as with every other update of TB since I started using it back at the beginning, quite fast.

I made no changes to settings after install as I wanted to look around and see what had changed. I did notice that despite it being an update and is used offline that it took quite sometime to download emails in several folders. I figured it being an update that it the locally stored msf(?) files that were already on my PC.

This is really quite frustrating and disappointing as although I can use webmail it does not have as friendly user interface and accessibility as an email client and I do not use Micro$oft products.

Is there anyone that can assist with this?

Thanks for reading this and I will also thank anyone that can help.

TeeKay

My PC had a sudden and total crash just recently and left me no option but to wipe the drive and do a clean install of everything.

After I had put Windows 11 back on plus other software, I reinstalled Thunderbird as well.

However it will only download emails from the reinstallation date and nothing prior.

Any advice on how to rectify this?

Is there perhaps something in SETTINGS that I need to look at?

"About Thunderbird" tells me I am on release 91.11.0 (32-bit) on my desktop PC running win8.1. It also tells me I am "on the release update channel".

Release notes indicate that Version 102.0.3, first offered to channel users on July 20, 2022, is the current release.

My question is why is my Thunderbird, on release 91.11.0, is not being offered migration to release 102.0.3? I have not been able to find any answers to this on any of the forums.

Explanation/assistance appreciated. Thanks

Hi everyone,

Google seems to have a problem with the Thunderbird embedded browser.

I have seen this problem with Google's desire to over compensate for all the dummies in the world already so often, to this extend, it becomes really annoying.

I have added several Gmail accounts to my Thunderbird (always latest version) 102.1.0 at the moment. This went ok after I had the cookies on accepting.

But today I get the problem that Google has decided that the embedded browser in Thunderbird is outdated. So there is no way to verify or receive the OAuth2 token needed, to add another email account.

The login window appears, credentials can be entered but after entering the password and clicking the login button, it logs you actually in but redirects to a window that shows you a message your browser is outdated and no link on the page will work.

I have seen this in the search results only once with someone using stacks, but that is not my expertise and I have no idea on even how to copy the url from the embedded browser because it is simply not possible / selectable.

In detail: I do get a login confirmation on my phone while inserting the correct password, but instead of the adding of the email account into Thunderbird, Thunderbird hangs on verifying the password and the google window changes to a "browser is outdated" window, I am logged in however, but no link is working except log out, logging in again in the same window works but then after retrying to add the account, Thunderbird tells me the server is already existing and it will keep doing that until I close the (embedded) browser window where I am logged in.

I read in the stack post from someone else with this OAuth2.0 problem who had the same experience, that this is caused by the (thunderbird?) embedded browser window being explorer or old safari based.

Is Thunderbird (Mozilla) coming with an update to solve this, or is there a workaround for a button pusher like me??

Some string I can change in the config?? (with navigation instructions please).

Any help would be appreciated

I have set the synchronization target to be 90 days inside the account settings.

Upon compacting the folders and restarting thunderbird, the messages outside of that range is still in their respective folder.

Is there a way for me to delete the ones out of range, but keep a remote copy on gmail?

I noticed that some of the answers which solved this issue for others were describing sections of Yahoo mail which no longer exist, so I either get the can't find settings for email or the unable to login to server messages when trying to set this up now, please provide an updated answer to both IMAP and POP3, thanks.

Just got a new Windows 11 Home laptop. My account is an Administrator and my wife is a normal user. I downloaded and installed Thunderbird, and can add email accounts without a problem.

If my wife logs in and runs Thunderbird, when she tries to add an account, an error is shown - something like "Error creating account". The credentials are correct, and the same happens whether I try STARTTLS or SSL/TLS.

As a temporary measure, I made my wife an Administrator - after this she can add email accounts. If I make her a normal user again, as far as I can tell, she can still access the email accounts created above. This doesn't seem a great solution, though, as she may need to add other accounts in future and I'm worried there may be other subtle issues that I haven't spotted yet.

Has anyone else seen similar issues? Is there a way I could uninstall Thunderbird and reinstall with different settings, so we don't see this issue?

Cheers.

trying to install my yahoo acct it works well i get to a new pop up screen its blank but if i copy to chrome its asking me to log in to yahoo and give thunderbird permissions. i cant seem to use the default web browser to log in just a blank page.

Thanks Tim

https://api.login.yahoo.com/oauth2/request_auth?response_type=code&client_id=dj0yJmk9NUtCTWFMNVpTaVJmJmQ9WVdrOVJ6UjVTa2xJTXpRbWNHbzlNQS0tJnM9Y29uc3VtZXJzZWNyZXQmeD0yYw--&redirect_uri=http%3A%2F%2Flocalhost&scope=mail-w&login_hint=timj3371%40yahoo.com

I was provided an email address by an organization in which I am an officer. The host ISP for it is GoDaddy. When I installed Thunderbird (newest download), I allowed it to search for recognized settings. It found them, and I accepted them -- the host server was "office365.com." After going through the rest of the steps, I got to my Inbox. I had someone send me a test message, and it arrived fine. However, when I tried to reply, I got the message "Login to server smtp.office365.com with username [xxxx@yyy.org] failed." When I canceled out of that dialog box, a new one popped up which said "Sending of the message failed. Unable to authenticate to Outgoing server . . ." I have also tried uninstalling and reinstalling Thunderbird, wiping out all profiles in between, and then using manual configuration to set things up as per guidance on a help page at GoDaddy for configuring Thunderbird. It uses "secureserver.net" rather than "office365.com" in the incoming and outgoing settings boxes. However, when I attempt to test the configuration, I get "Unable to log in at server. Probably wrong configuration, user name, or password." Help!

I guess this could be considered "migration"... How can I sync the email between different machines, as & when I switch to use of a different installation of Thunderbird?

Here's my current setup: I have 2 laptops, and each is set up as a dual-boot with both Windows 10 Pro, and AntiX Linux. That makes a total of 4 operating systems, and I have Thunderbird installed on all 4.

I'm not sure how useful this is, for framing an answer to my question re. syncing, but here's extra info: I keep all my personal data on encrypted external hard drives, which I access using VeraCrypt. External is so I never lose my data if a given machine dies. Encrypted is so, even if the physical external hard drive is stolen, they can't steal the personal data. (I maintain a cloned backup external drive.) Today, I chose a location on the primary external hard drive, and created a folder named "Thunderbird email". I'm using the AntiX v19.4 OS right now, so I've set that new folder as the Local Folders location within this installation of Thunderbird.

I got this far, and then realized I need some guidance from more experienced users. So, I located this support page, and signed up for asking my questions about Thunderbird. Thanks in advance, for any help you can give me.

I have had to replace a laptop. On my previous laptop using 91.12.0 (64bit) I had 2 email accounts working great. On this new laptop I have 102.1.2 (64bit) I have my main account running ok. The second email account hangs on "checking password" during setup and won't progress beyond that. Sam password as works on previous laptop. If I stop that account creation and try again it then reports Incoming server already exists.

I have tried uninstalling and deleting %appdata% more than once and after reinstall same thing happens. Any ideas?

Should I try a previous version of Thunderbird?

I upgraded from Thunderbird 91.12.0 to 102.1.2 one week ago. Windows 10 21H2. I have many Saved Search folders. Since I upgraded when I click on any of them, no results (messages) are listed. If I right-click any of them, and left-click 'Properties', against 'Select folders to search' it now states '0 folders chosen', which is unexpected. I can fix this by manually re-choosing the folders for each one, but this shouldn't be necessary.

I did make a backup of my Thunderbird profile before the upgrade. I tried restoring one of the *.msf files from this backup to see if that would resolve it for the one saved search folder...but no.

Has anyone else come across this problem, and/or know a solution?

Hi! I've searched this question but can't seem to find a "guide". I've been using Thunderbird on my PC/Laptop for at least a decade. I have a "Profile" folder but most of my mail is stored in a separate folder on my C: drive. It appears under "Local Folders" in Thunderbird. I don't know too much about Macs but just got a Macbook Pro. I've installed thunderbird and configured it to my email servers. I can get new email and now I'm at the point where I'd like to get the rest of my folders, address books, add-ons, etc. from my Laptop to my new Mac and it's a bit overwhelming. I wasn't able to export/import my address book, I've placed the .mab files in the new profile on the mac and they're not appearing and I can't help but to think that I'm missing a lot of other steps as well. I'd almost like to start over from scratch on the new Mac since my old install has been moved several times from pc to pc to laptop, etc. Any suggestions are most welcome! Thanks so much for your help in advance. PS I also had two accounts appearing on my Mac. . nyj****.net and nyj****.net (pop3). I'd like to continue using POP3. I was also able to have only 1 inbox on my PC (it was located under my "Local Folders") as well as 1 trash, etc. Can I have that again? Thanks again in advance :-)