Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Crashed Drive: What folder/file contains my Thunderbird info (folders, layout, etc)?

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appda… (funda kabanzi)

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Asked by mark550 1 inyanga edlule

Last reply by david 1 isonto elidlule

how can i replace thunderbird profile with an older profile that has all that i need

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicate… (funda kabanzi)

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicated? I have all of my emails, address's and etc.saved profile and cannot seem to replace it. I tried the thunderbird.exe -p and it gets confusing there. Apparently it does not give one the option to replace profile like mine, but one can create one. I tried creating by entering my old Profile and it did not work. It says to use the Browse button which should bring you to the actual spot to add your profile. I do not see a 'Browser" button, but do see 2 separate folders buttons, but i do not know which to choose, if any. I have donated in the past when things were working smoothly, but discourged to add to it now with all these upgrade mess's. Like they say, "if it ain't broken, leave it alone..." s amd

Asked by Anthony 2 izinyanga ezidlule

Last reply by david 2 izinyanga ezidlule

Signature size

I created a signature years ago. With the last Thunderbird update, the signature font (and image) shrunk in size. I would like the signature to match the font size of t… (funda kabanzi)

I created a signature years ago. With the last Thunderbird update, the signature font (and image) shrunk in size. I would like the signature to match the font size of the message text, like it used to. I can't find any information about that, or any explanation as to why it shrunk.

Asked by bobking10 1 inyanga edlule

Last reply by david 1 inyanga edlule

Windows Defender reports recurring Thunderbird profile Trojan:HTML/Phish!pz threat

I am a longtime Thunderbird user, currently running 115.6.0 (32-bit). Very recently Windows Defender is detecting malware it identifies as Trojan:HTML/Phish!pz. Defender … (funda kabanzi)

I am a longtime Thunderbird user, currently running 115.6.0 (32-bit). Very recently Windows Defender is detecting malware it identifies as Trojan:HTML/Phish!pz. Defender is unable to quarantine or eliminate the threat.

The specific file is appearing in Volume Shadow Copy data when I am running backup: file: \Device\HarddiskVolumeShadowCopy55\Users\fhanz\AppData\Local\Thunderbird\Profiles\sootdszw.default-release\cache2\entries\342F92977A0BA0715CB8880A9289BC8F8827262C

I've attempted several times to remove the offending file(s), but the problem returns.

What is the best method to determine the source of this malware and effectively eliminate it returning?

If it matters, I use Chrome as my default browser.

Asked by fhanzel@aol.com 5 izinyanga ezidlule

Last reply by Mr Greg 5 izinyanga ezidlule

Thunderbird (115.6.1 (64 Bit) Unable to Send eMail

Suddenly, I can't send email from my Thunderbird (115.6.1 (64 Bit)) Windows app. Spectrum is my email provider. I can receive email just fine. However, when I respond to … (funda kabanzi)

Suddenly, I can't send email from my Thunderbird (115.6.1 (64 Bit)) Windows app. Spectrum is my email provider. I can receive email just fine. However, when I respond to an email and when I send a newly created email or replying to a receive email, I get the following error message - " Sending of the message failed. An error occurred while sending mail. The mail server responded: <[edited] @tx.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I've been using Spectrum and Thunderbird for many-many years. This problem is going to cost me big-time if not resolved soon. I love THUNDERBIRD!

Please help!

My email address is - [edited] @tx.rr.com [removed phone# from public]

Asked by Robert Spencer 5 izinyanga ezidlule

Last reply by Toad-Hall 5 izinyanga ezidlule

I can't open my mozilla for email accouts

I had a crash on my desktop PC, possibly due to an erroneous action of mine, which occurred on December 20th, which has ended with my PC, which after entering the passwor… (funda kabanzi)

I had a crash on my desktop PC, possibly due to an erroneous action of mine, which occurred on December 20th, which has ended with my PC, which after entering the password, the screen locks to black.

I turned to my laptop as a salvation, but when I tried to open my email, for which I use Mozilla Thunderbird, at first I opened the home page, but my email accounts did not appear. Currently, it doesn't even open that page when you tap on that desktop icon.

I'm an 80-year-old male and I'm getting more and more clumsy with the SW of the PC, so I pray that if you can help me it's in a language for the very clumsy in computer matters. I don't speak English so this is automatically translated, so I would appreciate it if you could help me in Spanish to restore my email accounts, since I am no longer used to using Web mail.

My PC is an HP Pavilion x360 -14-cd0018ns, I5 core 8th Gen. / W10 home/ HD ext. 3TB for data.

Thanks a lot. PLOK.

Asked by PLOK 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

sort by sequence

Why does Thunderbird keep changing my default Sort By preferences from Descending/Unthreaded to Ascending/Threaded. This is most annoying. Thank you

Asked by John Crellin 3 izinyanga ezidlule

Last reply by Matt 2 izinyanga ezidlule

Closing email account - how to keep my emails? Are they stored locally?

I've got a long-standing email account that will be closing in a month and I need to keep all the emails on it... I'm not technical! Are they kept on my laptop, or just o… (funda kabanzi)

I've got a long-standing email account that will be closing in a month and I need to keep all the emails on it... I'm not technical! Are they kept on my laptop, or just on the server? If the latter how does someone who's not technical go about getting them local, and also able to access them again through Thunderbird ideally? I've tried to look at old posts but they are quite technical generally so I'm looking for a bit of hand-holding/easy instructions :)

Asked by neary 4 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule

Is BCC working?

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs. I did not receive it and I do not think anybody else did as well since I asked a f… (funda kabanzi)

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

Asked by Robert Boire 1 inyanga edlule

Last reply by Kerolena Lena 1 inyanga edlule

No visible e-mails in Inbox

Been using Thunderbird for 20 years but never had this issue. I might have pressed some keyboard shortcut wrongly? My inbox does not show any message, even though there … (funda kabanzi)

Been using Thunderbird for 20 years but never had this issue. I might have pressed some keyboard shortcut wrongly?

My inbox does not show any message, even though there are two of them (and more incoming, there was one when the issue started). As far as I can see, I have no filters of any kind activated.

Any idea how to see the invisible messages again?

Thanks!

Asked by nicolas 4 ezinsukwini ezidlule

Last reply by Googlethunderbird 3 ezinsukwini ezidlule

Thunderbird profile folder size

I would like to keep the size of my email folder from getting too big as the years go by. My plan is to have different folders for different groups of years. I created … (funda kabanzi)

I would like to keep the size of my email folder from getting too big as the years go by. My plan is to have different folders for different groups of years. I created a new profile and deleted the emails from other years to just keep one group of years in the profile. Then I compacted folders, closed the profile, closed Thunderbird and looked at the size of the profiles in Windows 10. It showed very little difference in the size of the profile with a large number of emails deleted. I tried compacting each folder separately and still the size is not near proportional to the number of emails. Is it possible to compact the profile properly?

Asked by Fredtr 5 izinyanga ezidlule

Last reply by Matt 4 izinyanga ezidlule

Thunderbird Stopped Working, and Password Change

Hello, All I need major help, please. I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would n… (funda kabanzi)

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie

Asked by Leslie W 2 izinyanga ezidlule

Last reply by 9pn5rydqxd 1 inyanga edlule

Cannot send messages from Hotmail accounts through Thunderbird

I am in the UK. Cannot send messages from Hotmail accounts through Thunderbird. Error message is always: Sending of the message failed. An error occurred while sending … (funda kabanzi)

I am in the UK. Cannot send messages from Hotmail accounts through Thunderbird. Error message is always: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK The Microsoft Exchange IMAP4 service is ready. [TABPADIAUAAyADYANQBDAEEAMAAxADQANAAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]. I have tried innumerable outgoing server settings suggested on this forum and on my Outlook webmail. None of them work. This is in addition to the fact that about 90% of the time Thunderbird won't log in to the Hotmail accounts either, and then suddenly it will, intermittently. All of this suddenly started 3 days ago (Jan24, 2024) Before the above error message started appearing yesterday, intermittently I could send from the Hotmail accounts but not receive. Now I can sometimes receive, but not send. Weird. Help...in as untechnical terms as possible; I am nearly 80 and not very computer literate.

Asked by kellygalpin 4 izinyanga ezidlule

Last reply by christ1 4 izinyanga ezidlule

Rearranging Order of Email Folders in Thunderbird 115.6

How do I change the order of my email account folders in Thunderbird 115.6? I have multiple accounts and just added another, and I want to move it from the bottom of the … (funda kabanzi)

How do I change the order of my email account folders in Thunderbird 115.6? I have multiple accounts and just added another, and I want to move it from the bottom of the sidebar to a higher location. I used to be able to click and move around accounts in the "account settings" mode. Now, that doesn't work. Is there a solution? The instructions provided in the video created by Thunderbird in 2022 doesn't work! Please help!

Asked by JRifClark 5 izinyanga ezidlule

Last reply by david 2 izinyanga ezidlule

Unable to send email

Good morning! I share an outgoing server for my email, and have no difficulty sending from my personal (erin@grawlix.ca) only from my business (locksmith@grawlix.ca) I … (funda kabanzi)

Good morning!

I share an outgoing server for my email, and have no difficulty sending from my personal (erin@grawlix.ca) only from my business (locksmith@grawlix.ca)

I noticed this issue on Wednesday, Jan 24th, though it's possible I didn't send a message through that account since Wednesday, Jan 10th.

I can send from both accounts if I go through my provider's webmail site (Shaw) with no difficulties.

Asked by erin21 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

Thunderbird Export does not include "Local Folder" only Profile!?

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! Thi… (funda kabanzi)

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc

Asked by maddogcolli 1 inyanga edlule

Last reply by david 1 inyanga edlule

Threading nightmare - messages missing

From David, Top Ten Contributor: "I am trying to assist, but I don't grasp what you are experiencing, since it is not what I think of as threading. You're saying the fold… (funda kabanzi)

From David, Top Ten Contributor: "I am trying to assist, but I don't grasp what you are experiencing, since it is not what I think of as threading. You're saying the folder is unthreaded, yet the messages appear threaded by subject. Maybe some other voluhteer on the forum will offer some insight."

All the threading help is oriented to something I can set on the menu bar that also includes Date, From, Size, etc. I wish my threading problem was that easy. Threading is not chosen, never has been. Then suddenly April 2, 2024 6:30pm est, all my e-mails that had a thread got threaded, with arrows showing up in the subject of the e-mails.

There is a symbol on a different bar with choices like Sort By --> Threaded or unthreaded. All this does is hide e-mails that are even threaded or unthreaded, but it shows that what happened to me is also called "threaded." The term "threaded" has two meanings or definitions or uses or whatever, which makes asking for help all the more difficult. People keep telling me about the menu when I have a choice of threading, not realizing, as I think David didn't, that threading is also elsewhere in the thunderbird software.

And when I choose to show threaded, that e-mail I was sending on April 2 does not show up, but if I search for the file, it does show up. So it is there, but invisible. This whole threading situation just gets worse and worse. I need that file in particular, as it happens.

Thanks to anyone who read all this.

Asked by Ken 2 izinyanga ezidlule

Last reply by 7713b24 2 izinyanga ezidlule