• Okugcinwe kunqolobane

Everytime I install an update, I loose all the entries in my address book and all my archives files. I am currently at 91.11.0 (32-bit). This has happened for several months of updates.

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing import… (funda kabanzi)

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

Asked by John B 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

updating thunderbird

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version f… (funda kabanzi)

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version for the update. Can any one help me. Thanks

Asked by tommy4491 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

Latest update 102.1 lost some of my mailboxes!

Hi Thunderbird updated itself to 102.1(and now 102.1.1) and it lost 2 of my mailboxes or at least the inboxes. I have tried repair folder in the preferences for each inbo… (funda kabanzi)

Hi Thunderbird updated itself to 102.1(and now 102.1.1) and it lost 2 of my mailboxes or at least the inboxes. I have tried repair folder in the preferences for each inbox. The inboxes are greyed out. The location in the preferences, imap://driver_al%40*********@pcluster02.stablehost.com/INBOX, takes me now where or at least I can not find it. It is does not even seem like it is checking for new mail in those boxes.

I have a total of 11 mailboxes of mixed imap and pop. Only 2 seem to be effected both imap. I have looked in the profiles folder but do not seem to find them there as the folder names do not match the mailbox names..

Asked by newdino 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

Email Sending Failure

With just 2 email addresses that I have been using for years, I suddenly get this Undeliverable message when attempting to send emails using Thunderbird: "The mail cli… (funda kabanzi)

With just 2 email addresses that I have been using for years, I suddenly get this Undeliverable message when attempting to send emails using Thunderbird:

"The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT"

I can receive emails from the 2 addresses fine, I just can't send to them through Thunderbird. When I sign in to Hotmail Outlook Live I can send and receive to these addresses with no problem.

I'm stumped! Any ideas? Can I reset Thunderbird?

Thanks

Asked by karnup 1 unyaka odlule

Last reply by Bernie Firefox 1 unyaka odlule

  • Okugcinwe kunqolobane

I can't get email at my Thunderbird mail server

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed wh… (funda kabanzi)

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed when I returned home from travelling. A local business uses Thunderbird on a Mac like me. "Ionos", which hosts my website and web mail that goes to Thunderbird helped me on line to put in changes they require but that did not work for me. And I lost all my email except for the last week. Also mail wasn't coming into Thunderbird. It turns out my Avast had something to do with the muck up. It took 2 hrs. to solve the problem. My husband Uri Cogan passed on last Nov. He set me up with Thunderbird and took care of everything related to my computer. He was a volunteer helping here. Without him I am slowly learning what I can. I am finding out that most people don't really know anything outside their lane and any friend I asked was as clued out as I am.

Asked by susan71 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

What's going on with upgrade'????

I was told to reboot my system to complete a Thunderbird update. After the system came up, my main email account wouldn't display. It was there when I went into account … (funda kabanzi)

I was told to reboot my system to complete a Thunderbird update.

After the system came up, my main email account wouldn't display. It was there when I went into account setting but wouldn't show. After closing an opening Tbird several times it showed up. now none pf my filters are running. In some cases it says the folder doesn't exist when it does! Most of the rules are missing actions!

What's up guys???

Asked by jim335 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

Microsoft 365 Exchange not working with Owl

I have purchased the Owl addon so that I can use two Microsoft 365 email addresses in Thunderbird, I have set them both up and they appear in the side panel with my other… (funda kabanzi)

I have purchased the Owl addon so that I can use two Microsoft 365 email addresses in Thunderbird, I have set them both up and they appear in the side panel with my other email addresses but only one of them will send or receive emails. Please could someone supply up to date instructions on how to set two exchange accounts up. Thank you

Asked by enquiries36 1 unyaka odlule

Last reply by Rick161 1 unyaka odlule

  • Okugcinwe kunqolobane

Thunderbird now rejects my password

Message: Login to server outlook.office365.com with username xxxxxxx@xxxxxxx.com (my work email account set up thru GoDaddy) failed. This is not my primary method for u… (funda kabanzi)

Message: Login to server outlook.office365.com with username xxxxxxx@xxxxxxx.com (my work email account set up thru GoDaddy) failed.

This is not my primary method for using my work email (Gmail's webmail interface is and, yes, still works fine). But every once in a while, I want to use the features of TBird that aren't possible with Gmail. So, I tried running TBird last weekend and got that message. So, first I tried signing in thru GoDaddy (O365 webmail) and used my existing password, and of course it worked fine. I then tried deleting the TBird account and adding it as new. TBird recognizes O365 accounts and I used those settings but, again, the password was rejected. So I went semi-nuclear and uninstalled TBird then reinstalled it. NO DIFFERENCE.

WHY is TBird rejecting my valid password - ESPECIALLY when it was working before?

Please pardon the raised voice all caps here and there - I'm really frustrated and don't understand what broke or how it broke and I can't fix it.

HELP!

Asked by rjtmoore 1 unyaka odlule

Last reply by Bardi 1 unyaka odlule

  • Okugcinwe kunqolobane

Accounts no longer consolidated in INBOX view

Until yesterday I could click on 'Inbox' and it would shows all emails from all 3 accounts I have set up. There was an update yesterday (102 1.2) Now although I can go t… (funda kabanzi)

Until yesterday I could click on 'Inbox' and it would shows all emails from all 3 accounts I have set up. There was an update yesterday (102 1.2) Now although I can go to each email account individually, when I click on 'Inbox' it only shows emails for one account.

It also seems that search is also not functioning across accounts.

Asked by sargan 1 unyaka odlule

Last reply by david 1 unyaka odlule

  • Okugcinwe kunqolobane

unable to edit address book information

What must I do in order to enable address book address information. Now when I try to change address information it is as though my keyboard as been disconnected. thanks … (funda kabanzi)

What must I do in order to enable address book address information. Now when I try to change address information it is as though my keyboard as been disconnected. thanks

Asked by PanamaRoy 1 unyaka odlule

Last reply by david 1 unyaka odlule

  • Okugcinwe kunqolobane

Login Issues

Hello! I was wondering if you guys could help me get set up on Thunderbird. I'm having some trouble getting logged in with the "Set Up Your Existing Email Address" sectio… (funda kabanzi)

Hello! I was wondering if you guys could help me get set up on Thunderbird. I'm having some trouble getting logged in with the "Set Up Your Existing Email Address" section. I'm certain I'm typing in the right login info but it says it is "Unable to login at server.

Asked by meierauto 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

Should Thunderbird check all folders for new mail?

There is a context menu entry that enables message fetching for individual folders and an about:config setting for doing it for all folders. There is some speculation in … (funda kabanzi)

There is a context menu entry that enables message fetching for individual folders and an about:config setting for doing it for all folders. There is some speculation in a different question that this is necessary to avoid overloading servers.

Is this true and still appropriate? How can I as a user tell what I can set this to?

From a UX point of view it would definitely be better to just check all folders for new mail.

Asked by simon__ 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

Show result as list is empty

Today Thunderbird auto updated to 102.2.0 (32-bit) on Win7 64bit, have been using Thunderbird for many years. When you search in the email for something theresults are s… (funda kabanzi)

Today Thunderbird auto updated to 102.2.0 (32-bit) on Win7 64bit, have been using Thunderbird for many years.

When you search in the email for something theresults are show as usual and you might have 100 hits Then normal if you click the "Show result as list" you will have a list with..... 100 item where it's fast to pick the one you need.

After today update the "Show results as list" are empty except if the a mail in from today.

Is this kind of a new settings I will need to tweek to see all the results as list or is it a bug?

Please advise

Asked by jj32 1 unyaka odlule

Last reply by Threemoons 1 unyaka odlule

  • Okugcinwe kunqolobane

UPDATES 102.0 how frequent?

How often does 102.0 update? It appears to update every ten seconds by my estimation because every time I launch it updates before loading. I can close it and open it sec… (funda kabanzi)

How often does 102.0 update? It appears to update every ten seconds by my estimation because every time I launch it updates before loading. I can close it and open it seconds later and it pauses to update again?

Is this some bug that it keeps updating no matter how many times a day I may open or close the program?

Should it just check and remain silent if there is no update?

I am going to turn off updates until I know why it does this. Never had this issue with prior versions.

Asked by pck24 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

I am waiting for a call from you so I can log onto Thunderbird email; my login is not working!

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log i… (funda kabanzi)

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log in. My phone number is 336-200-2068. Thank you!

Asked by manah34 1 unyaka odlule

Last reply by c.willi 1 unyaka odlule

  • Okugcinwe kunqolobane

TalkTalk

TalkTalk are updating their email process shortly, will Thunderbird cope? TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail… (funda kabanzi)

TalkTalk are updating their email process shortly, will Thunderbird cope?

TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL Encryption method (for Windows/Mac Mail) SSL/TLS Server port (All devices if using IMAP) 993 Server port (All devices if using POP3) 995

Outgoing mail settings Values to use Outgoing mail server smtp.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL or TLS Encryption method (for Windows) STARTTLS Server port (All devices) 587

Asked by bob.mclean09 1 unyaka odlule

Last reply by philip.lou 1 unyaka odlule

  • Okugcinwe kunqolobane

not Seeing my e-mails and also not being able to delete the unwanted

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Sho… (funda kabanzi)

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Should I "uninstall" Thunderbird to get back the older version or is there a solution for the new update?

Asked by djclwebster 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox address book lost with latest upgrade

The last Firefox upgrade did not bring the Firefox address book with it, all my contacts are lost. How could this happen and why, it stops me from using Firefox for email… (funda kabanzi)

The last Firefox upgrade did not bring the Firefox address book with it, all my contacts are lost. How could this happen and why, it stops me from using Firefox for emails and I am lost. Need a fast solution to something that should never happen.

[removed emails from public]

Asked by Tom Thilert 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

MacOs contact group was working on TB 101 and does not work with TB 102

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mail… (funda kabanzi)

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

Asked by etienneli 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

Thunderbird is BLANK

I have Thunderbird 102.2.1 (64bit) on a pc win 10. Today it stopped working properly. when opened, the window is white and blank. yet, when i hover the mouse over it, i a… (funda kabanzi)

I have Thunderbird 102.2.1 (64bit) on a pc win 10. Today it stopped working properly. when opened, the window is white and blank. yet, when i hover the mouse over it, i am able to select from the tab buttons at the top. the only way that i can see thunderbird normally is if i put it into troubleshooting mode. my business depends on thunderbird to work, so please help.

Asked by mail1491 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule