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Thunderbird wants me to create a new account

Hi Everybody, Help! I'm running Thunderbird 91.7.0 on a Win 7 computer. About four days ago when T'bird opened it asked me to set up a new account. I'm a geezer, not a t… (funda kabanzi)

Hi Everybody,

Help! I'm running Thunderbird 91.7.0 on a Win 7 computer. About four days ago when T'bird opened it asked me to set up a new account. I'm a geezer, not a techie and this is a serious problem for me. From what I've read it seems that T'bird doesn't know where to find the profile (?) it needs. I've managed to find where the profiles are, but I can't figure out how to re-create my old T'bird using them. Can anyone help me? I'd really appreciate any help you can give. Thanks.

Bob the Geezer

PS I've been using Thunderbird for 15 years or so and have never had a problem with it. it's great to use and I'm crippled with out it!

Asked by rcarson32 1 inyanga edlule

Last reply by Toad-Hall 2 emasontweni adlule

Import Email From Linux Mint Mate 20.3 to Thunderbird 91.5

Import Email from Linux Mint Mate 20.3 to Thunderbird 91.5. I have been working on this problem since Dec 2021. And I want and need to preserve those emails that have a l… (funda kabanzi)

Import Email from Linux Mint Mate 20.3 to Thunderbird 91.5. I have been working on this problem since Dec 2021. And I want and need to preserve those emails that have a lot of history, personal and financial. You're help is most important. I have been at a number of Web sites that stated they could help but after some time it became apparent it was all out dated. What I am dealing with is now, I need you're help.

Please keep on mind I am not a Linux Professional. Do not confuse me please.

Thunderbird 91.5. Help, More Trouble Shooting Information, Information Profile Directory Open /home/donald/.thunderbird/xqfvqvc.default-release Select Mail Select Profiles Select Mint Thunderbird Select nt3r4mao.degault-202111105-1529 Select Mail Select Local Folders Now you see all the Email I wish to import INTO T-Bird 91.5

Linux Mint Mate 20.3 /home/donald/Documents/Email Backup/Profiles/Mint Thunderbird/nt3r4maO.default-20211105-1529/Mail Local Folders Now you see all those Mail Folders I wish to Import Into Thunderbird 91.5

I have a new download Thunderbird 91.6 but I am concerned that the Emails that I have accumulated in 91.5 would be lost. Don't want that. Thank you so much for you're time and effort to solve this problemthat.

Additional Comment and hopefully use full. I have been with Linux Mint, and Ubunto (I know bad spelling) for some time. And when I did a new install that Email mail was always imported in to the NEW Thunderbird. Before this fiasco I was using Linus Mint Cinnamon 17.3 with Thunderbird 60.6.1. It worked perfectly. AND now you can imagine how I feel. Did I make a mistake?

I would appreciate an Acknowledgment that this has been received Please.

Asked by dnelson1990 2 izinyanga ezidlule

Last reply by Toad-Hall 1 inyanga edlule

Problem: "A unique identity matching the From address was not found"

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the … (funda kabanzi)

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

Asked by nielsen3 4 izinyanga ezidlule

Last reply by pilot180 1 ihora elidlule

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Not able to log in to my email accounts at Zoho.com or gmail since July - "login to server imap.zoho.com with username xxxx@xxxxx.com failed" (1 gmail account and 4 zoho)

I have been using Thunderbird email for numerous years. At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) compu… (funda kabanzi)

I have been using Thunderbird email for numerous years.

At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) computer for the trip (with Thunderbird installed, of course.

Around July 5th I tried to peruse my email using Thunderbird on the laptop and was unsuccessful.... Zoho kept rejecting my email account password(s).... "login to server imap.zoho.com with username xxxx@xxxxx.com failed" (see attached)

I had the same issue with my account at gmail.com (Google mail) using Thunderbird. I have no other email accounts.

I assumed I had made some sort of mistake in the Thunderbird account settings on the laptop, but I had no way to compare the settings to my home computer (nobody there at my home and I was away on an extended trip)

Zoho was unable to assist me with Thunderbird. I assumed I did something wrong when I configured Thunderbird on the laptop and tried numerous parameter alterations without success.

I am able to access my email accounts at Zoho when I go to zoho.com directly, but compared to Thunderbird their interface is unwieldy and doesn't allow much screen space for email content (and, of course, I'm not able to save read emails to my Thunderbird local accounts).

I just returned from my extended trip and find that I now have the same issues on my home desktop computer, which was working fine when I left the last week of June. It (Thunderbird on my home desktop computer) also, rejects logins to my email accounts at Zoho and at Googlemail. Strangely, I can read new emails in the Thunderbird email accounts, but I am unable to reply to them or forward them.

The only logical explanation I can come up with is that an automatic update caused these issues. In fact, my home computer has a Thunderbird icon on the desktop that I'm not certain was there before (I keep most of my important program icons in program category folders on my desktop and in my quick-access bar at the bottom of my Win 10 desktop screen... so if an icon shows up on my desktop, I assume it is because of a product update). I am currently at Thunderbird 78.14.0 (64-bit).

I am trying to think of ways I can verify that an automatic update caused the issue.

I am able to log in to my email accounts by directly using zoho.com or google.com, but much prefer Thunderbird. I am hoping for suggestions as to why neither of my Thunderbird copies (desktop and laptop) are able to log in to receive email.

Thoughts and suggestions????

Asked by car-nuts 8 izinyanga ezidlule

Last reply by Matt 4 izinyanga ezidlule

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Cannot send email

This is a problem that has been in thunderbird for years, thru many versions and reported by many, most recently here http://forums.mozillazine.org/viewtopic.php?f=39&… (funda kabanzi)

This is a problem that has been in thunderbird for years, thru many versions and reported by many, most recently here http://forums.mozillazine.org/viewtopic.php?f=39&t=3060830 and the reportees include me. It is an intermittent problem - does not happen often - but it is still going on (v68.6.0). The usual responses of disconnects passwords etc are simply ineffective, at least in my case. I've figured out some workarounds that do work, and I got so frustrated today that I trapped the screenshots (2), and attach them herewith: 1. pressing send - gets the login failed message (fail1 image) 2. pressing cancel - gets the send message failure panel (fail2 image).

By accident I found a way that worked, and with experience discovered there are others that also work without any recourse to changing smtp login data: workaround 1 - immediately press send again: frequently sends OK workaround 2 - save the message as draft, and then change the focus of TB to anything eg read a message in the inbox. Then select draft, open the message draft waiting there and press send: most often works. workaround 3 - save as draft, close TB, wait, re-open TB, open draft select the message there, and press send. workaround 4 - save as draft, close TB, re-boot the PC, open TB, open draft select the message there, and press send.

It seems clear that the issue is with TB in some way, it is beyond irritating and I cannot understand why after all the reports that have been made the TB coders have not isolated a cause and fixed it.

Asked by Davik03 2 iminyaka edlule

Last reply by Matt 1 unyaka odlule

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Upgrade to 91.2.0 (32 bit) adds long string of unnecessary information to filename when saving an email.

Ever since automatically upgrading to 91.2.0 when I save an email Thunderbird adds a lengthy string of data to the end of the filename which causes me great difficulty. … (funda kabanzi)

Ever since automatically upgrading to 91.2.0 when I save an email Thunderbird adds a lengthy string of data to the end of the filename which causes me great difficulty. Here is an example from an email from the NYTimes: "Today's Headlines Key to Biden’s Climate Agenda Likely to Be Cut Because of Manchin Opposition" is the filename. Thunderbird automatically adds the following to it. " - The New York Times (nytdirect@nytimes.com) - 2021-10-16 0101"

This information lengthens the filename which I have to delete because it messes up my archive where I save numerous emails. Therefore I have to delete it every time I save an email (60 or more times every day) and interferes with any search I conduct of those saved emails.

I have explored all the options under Tools and Help to no avail. Can you please tell me how I can get rid of this annoyance. It is causing me lost time in my daily work creating an archive of articles. I've been working on this archive for nearly 18 years and this problem is causing me a great deal of grief and lost work time. Thank you.

Asked by gruff 7 izinyanga ezidlule

Last reply by Toad-Hall 2 izinyanga ezidlule

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Cleaning up multiple accounts and retrieving lost folders after resetting Thunderbird

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&… (funda kabanzi)

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&T/Yahoo email password, I had difficulty getting Thunderbird to accept the new password. I tried different server settings as well as creating a new profile and new accounts. Finally, AT&T support set up a security key, which allowed me to access my Thunderbird incoming email and to send outgoing email.

In setting up a new profile or account, I lost all of my saved folders. I was finally able to restore them from my Profile folder, but made mistakes during my attempts. I may have restored from the wrong Thunderbird folder, stored either in Documents or Library. Lots of extra system type files were imported as you can see in the first screen shot. I put them in the trash, but it won’t empty. The second screen shot shows the side bar with 3 different In/Out/Trash folders. Only one has my saved folders. Several hundred emails were downloaded from the server into the Inbox. However, the date range is only since the problem began, even in the Inbox above the saved folders. The third screen shot shows Tool/Account Settings which may show the extra local folder.

Lastly, I lost my other two identities that I had set up. I’m sorry this is long-winded, but hope the information helps someone to help me to clean up this mess.

Thanks, Delilah

Asked by DelilahR 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

latest update Thunderbird

After the last update I cannot get to my e-mails anymore, and not to the files either. In fact I do not get in to anything to do with mails sent, received or coming in, e… (funda kabanzi)

After the last update I cannot get to my e-mails anymore, and not to the files either. In fact I do not get in to anything to do with mails sent, received or coming in, even though it writes underneath that my server is CONTINUALLY in contact. I know the update is the culprit, because on an old laptop I did get in normally; for a few minutes, till this too was updated. The update has changed my server settings, but putting in the right ones does not work. Can I delete the update?

Asked by nduring 1 inyanga edlule

Last reply by Matt 1 inyanga edlule

Restore Default Profile

Big-time issue logging into my Thunderbird email account. 1. I launched Thunderbird (Ver. 91.4.1 -- 32-bit )from my Windows 10 laptop. 2. At login, my password was reject… (funda kabanzi)

Big-time issue logging into my Thunderbird email account.

1. I launched Thunderbird (Ver. 91.4.1 -- 32-bit )from my Windows 10 laptop.

2. At login, my password was rejected with pop-up message that read "Login to server secure.emailsrvr.com with username johnspitters@familynation.com failed."

3. I reset my password but was again rejected with the same message rejecting my login credentials.

4. I examined the issue by first going to Account Settings where I discovered two profiles for my email address rather than one.

5. I removed the profile that I thought was an invalid profile but it turned out to be the profile with all of my emails, local email folders and Address book.

6. I reviewed the online Thunderbird documentation about restoring the profile that I removed and located the default profile filename "125ngvfu.default".

7. By reading further, I learned that this file would be restored to the profile settings as of 12/26/2021.

8. In following the online instructions to restore the profile that I removed, I was unsuccessful in restoring it.

9. Please email me using my secondary email address: xxx. However, I would appreciate support come by way of communication via telephone in order to restore the default profile that was removed in error.

I may be reached at xxx.

(removed private information)

Thank you, JS

Asked by johnspitters 4 izinyanga ezidlule

Last reply by AgnesRM 4 izinyanga ezidlule

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Cannot connect to gmail account in thunderbird 78 on MX Linux

My thunderbird client cannot connect to the IMAP server of gmail. After I have set up my gmail account in thunderbird, it is unable to fetch the messages from the mail se… (funda kabanzi)

My thunderbird client cannot connect to the IMAP server of gmail. After I have set up my gmail account in thunderbird, it is unable to fetch the messages from the mail server. Besides, I have enabled IMAP in my google account and also checked to allow cookies from third party. I have followed[link]. However, this does not work for me. I also tried resetting my iptables but that did not work out too. Can anyone help me out with this? Thanks in advance.

Asked by Belmont 6 izinyanga ezidlule

Last reply by christ1 4 izinyanga ezidlule

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Mail folder no longer changes color to indicate a new message

Before FF 78, new mail received would highlight the folder to indicate there was a new message in the folder. With ff78 this no longer happens. I have more than 40 fol… (funda kabanzi)

Before FF 78, new mail received would highlight the folder to indicate there was a new message in the folder. With ff78 this no longer happens.

I have more than 40 folders, sometimes with unread messages that I am not ready to get to. But I would at least like to know I received a new message. Upping the unread count doesn't do it for me; I have many folders with unread messages that I leave to process when I get a break.

I don't want to change from Firefox, but if I can find something better, I will.

Asked by JohnnyBeau 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

Password Not Being Saved/Remembered in TB Ver 91.3.2 (64-bit) Running under Win 7

I have just upgraded to TB Ver 91.3.2 (64-bit) Running under Win 7 and the passwords for both the SMTP and POP servers will not be saved by TB. I have tried the suggeste… (funda kabanzi)

I have just upgraded to TB Ver 91.3.2 (64-bit) Running under Win 7 and the passwords for both the SMTP and POP servers will not be saved by TB.

I have tried the suggested deleting of exiting TB, deleting pkcs11.txt and restarting and re-entering without success.

Also when I following this suggested fix protocol TB Ver 91.3.2 does NOT recreate the pkcs11.txt in the profile 85o555a7.default-1490637378936 sub-folder where it sat before being deleted.

Help please.

Asked by mconway1 5 izinyanga ezidlule

Last reply by sfhowes 5 izinyanga ezidlule

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Thunderbird can not receive new email with Office365 via OAuth2 method

Dear all, Microsoft banned all basic authentication method from Office365 because these method does not support multi factor authentication. After that, I reconfigured th… (funda kabanzi)

Dear all,

Microsoft banned all basic authentication method from Office365 because these method does not support multi factor authentication.

After that, I reconfigured the the configuration by used OAuth2 method on latest version of Thunderbird (78.5.1 (32-bit). The result as follows: + Can not receive new email from Offfice365 (Alert: As attached file No. 1)

+ However, I can send the email normally with OAuth2 via SMTP

Please help me fix this problem.

Thank you so much for your support.

Asked by flashget81 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

Can't send emails with Charter.net

Overnight, I can no longer send emails through any of my Charter.net accounts or through gMail, using Thunderbird. I can go directly to gMail and send though. I get this … (funda kabanzi)

Overnight, I can no longer send emails through any of my Charter.net accounts or through gMail, using Thunderbird. I can go directly to gMail and send though. I get this message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout007.msg.chrl.nc.charter.net cmsmtp 47.132.246.157 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

Asked by obxcartwright 2 izinyanga ezidlule

Last reply by Matt 3 emasontweni adlule

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Contacts Missing from Address Book

Apparently the last update lost my contacts. The address books are still there, but there are no contacts in them. They all seem to be empty address books. Not sure if th… (funda kabanzi)

Apparently the last update lost my contacts. The address books are still there, but there are no contacts in them. They all seem to be empty address books.

Not sure if this part is relevant, but...

While searching the forum for an fix I noticed others had similar problems that were supposedly fixed in update version 78x. I checked my version, it said 68x on the updates page of the options menu. However, when I checked the update history, it said it was version 78x. I unchecked the automatic updates (may have been in safe mode as that was one of recommendations I found) and checked for updates and it said version 68x was available. Thinking this might bring back my contacts since 78x seemed to have borked the address book, I updated it. Didn't help, but now it says it's up to date with version 68x and version 78x doesn't seem to be available. The history shows it updated 68x on Oct 1 after 78x was updated on Sep 15.

I've used Thunderbird for over 10 years and never had a serious problem before. This is very frustrating as I had over 100 contacts, many with a charity that I help.

How can I get my contacts back without re-entering them manually?

Thanks.

Asked by jane.blue 1 unyaka odlule

Last reply by nuorlenzgal 1 unyaka odlule

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Thunderbird no longer supports gmail

I have just reinstalled tb with version 78.2.1 o windows 10 but have used previous versions for years. I have been unable to connect my gmail account in this version. I … (funda kabanzi)

I have just reinstalled tb with version 78.2.1 o windows 10 but have used previous versions for years. I have been unable to connect my gmail account in this version. I havesearched support and internet forums and the issue seems to be common. TB would appear not to support gmail (or visa versa) any longer. I hope you are working on the problem.

Asked by garfield.rhode 1 unyaka odlule

Last reply by Stans 1 unyaka odlule

Hiding email account configuration in the left panel

Hi there, I use the unified folders view since at least 10 years ago for my 14 e-mail addresses. In recent updates (I would say at least since a year ago) I see configu… (funda kabanzi)

Hi there,

I use the unified folders view since at least 10 years ago for my 14 e-mail addresses.

In recent updates (I would say at least since a year ago) I see configuration folders in the view, that to be honest, I do not think they should be there taken space of thunderbird interface.

I have never used them, and they are still there, I cannot find a way to remove these 14 folders from the interface. Is there any?

Best,

Carlos

Asked by Carlos Diaz 3 ezinsukwini ezidlule

Last reply by david 2 ezinsukwini ezidlule

Thunderbird sends message without entering password

If I compose a message, click "Send" then decide I don't want to send the message and click "Cancel" at the password prompt; the message is sent anyway. This began happen… (funda kabanzi)

If I compose a message, click "Send" then decide I don't want to send the message and click "Cancel" at the password prompt; the message is sent anyway. This began happening about 6 weeks ago, I have tried everything I can think of; I can't think of anything I changed that would cause the problem. I've searched Thunderbird support and found nothing on the issue.

It is an issue because if someone else also uses your computer, they could send "Draft" messages without a password simply by clicking "Cancel" when prompted for a password. Generally nobody else uses my computer so that's not a problem for me; but on occasion I don't notice which account I'm in and will compose a message from one of my secondary accounts. In the past when this happened; there was no problem because I could hit cancel at the password prompt and the message would not send; but if I do that now, the message will send even though I canceled.

DFMM

Asked by unimp2 4 izinyanga ezidlule

Last reply by Toad-Hall 3 izinyanga ezidlule

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thunderbird puts EVERY email from my kids teacher in the JU NK folder

I would like to say this is an isolated issue. but its over 2000 F-ing times since August 2020 Before you give me some other solution. here is what I have done. 1. reset… (funda kabanzi)

I would like to say this is an isolated issue. but its over 2000 F-ing times since August 2020

Before you give me some other solution. here is what I have done. 1. reset training data. over 20x every M-F since August 2020. literally hundreds of times if not thousands. 2. made multiple filters to run BEFORE junk controls. < this does not a fucqing thing. works on anyones email address BUT MY KIDS TEACHERS. ONE SINGLE EMAIL ADDRESS. 3. deleted all mail filters. Made only one. still nothing. Here is the bullsh1T though. IF i run the mail filters on the JUNK folder, it will move it to the correct folder. so again WTF. why cant the filter running before Junk controls do it. 4. I have, over 2000 times on individual emails from this one address, clicked on them in the junk folder and marked them "NOT JUNK" < WTF? how many times does it take. 3000? 5000? I just need to know 5. Because I am soooooooooooooooooooooo fing tired. this week, I started over 100%. I blanked my ssd harddrive to military/gov standards. I reinstalled windows from scratch. I installed thunderbird as the very first application. made (1) filter for my kids teachers email, downloaded email AND IT PUT THEM IN THE FUCQING JUNK FOLDER

Now please tell me WTF is going on. This has created issues for me where I have missed parent/teacher conferences. My kid failed a class because I didnt know they had not turned in there semester portfolio and the teacher had asked me over and over to bring it in but thunderbird just has decided this one email address is JUNK no matter WTF I do. I am not new to thunderbird. I have been using this program since it was part of NETSCAPE. Back to the 4.X days of Netscape. Pre Mozilla.

Asked by apophis13 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule