Can I save all account settings in a file to restore to a new Win 11 installation?

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking… (funda kabanzi)

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking of biting the bullet and doing a clean instal. What I always find to be the biggest bedbug is setting up Thunderbird again, since I have about 6 accounts. Is there an easy way of making a copy of al the account settings to restore? Alternatively, do I simply copy back the profile(s)?

Asked by Tombarkas 3 izinyanga ezidlule

Last reply by Matt 3 izinyanga ezidlule

Thunderbird custom colours for text

Is Thunderbird ever going to fix the 'custom colours'? After the last major update, TB would not longer hold any custom colours. This is problematic because the colours o… (funda kabanzi)

Is Thunderbird ever going to fix the 'custom colours'? After the last major update, TB would not longer hold any custom colours. This is problematic because the colours offered are either too light or too dark to be read easily.

Asked by Pashta MaryMoon 1 isonto elidlule

Last reply by david 6 ezinsukwini ezidlule

EMail Downloads

First thanks for helping. I'm an old man with computer knowledge that ended with a computer science degree in 1984 which I haven't used since. So I have a general idea bu… (funda kabanzi)

First thanks for helping. I'm an old man with computer knowledge that ended with a computer science degree in 1984 which I haven't used since. So I have a general idea but it's forty years old... I'm using Thunderbird 115.7.0 (64-bit) on a 2021 Dell Alienware computer with the 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz processor and 64 GB of RAM using Microsoft Windows 11 Pro Version 22H2 OS Build 22621.3007... I also have McAfee LiveSafe Virus Protection software installed: Version 114.212 Release Name 16.0 R114 Affid 20327 Antivirus Build 1.1.2569.0 Content Creation Date 01/25/2024 Content Version 1665.0 Secure VPN Build 9 Version 1.14... Here's the problem... When I try to download my emails the computer goes into super duper slow motion. I also have a wired wifi connection that's the fastest Spectrum offers and almost nothing else shares it so it's usually very fast. I also get Thunderbird error messages (i should have screen shots sorry) about not being able to read something or other or write to some folders and perhaps needing permission. As an aside, I'm the only user of the computer so no permissions are ever needed. Also, this only happens when I first turn on the computer and there are a number of emails to download. Once I've downloaded the bulk email and I later check or it automatically checks, it will download the one or two messages slowly but without errors... Thanks again, I hope someone can help... Take care...

Asked by z5jt84wrvj 3 izinyanga ezidlule

Last reply by Toad-Hall 3 izinyanga ezidlule

sending emails to Gmail accounts.

Thank you for your help! I have been using Thunderbird for 5-6 years now and just last night any emails I send to my Gmail contacts gets bounced back. They can send me em… (funda kabanzi)

Thank you for your help! I have been using Thunderbird for 5-6 years now and just last night any emails I send to my Gmail contacts gets bounced back. They can send me emails but I can not loner send them emails. I receive the below message which it looks like the issues is DKIM and SPF. I am not tech savvy so I have no idea how to fix this. Any help with be MUCH appreciated!!!


<<< 550-5.7.26 This mail has been blocked because the sender is unauthenticated. <<< 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. <<< 550-5.7.26 <<< 550-5.7.26 Authentication results: <<< 550-5.7.26 DKIM = did not pass <<< 550-5.7.26 SPF [cypressop.com] with ip: [216.55.147.161] = did not pass <<< 550-5.7.26 <<< 550-5.7.26 For instructions on setting up authentication, go to <<< 550 5.7.26 https://support.google.com/mail/answer/81126#authentication z26-20020ab0681a000000b007cd9db0d28asi804223uar.194 - gsmtp 554 5.0.0 Service unavailable

Asked by jeff254 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

Thunderbird Stopped Working, and Password Change

Hello, All I need major help, please. I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would n… (funda kabanzi)

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie

Asked by Leslie W 4 emasontweni adlule

Last reply by 9pn5rydqxd 3 emasontweni adlule

Thunderbird and Spectrum/charter.net

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working… (funda kabanzi)

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working normally until today. I can still receive emails, but when I send, I get an error message asking for a password: "password required for outgoing SMPT server" Manually entering a password in that error message box doesn't help. Spectrum support is not helpful beyond confirming that my email sends and receives normally as long as I access it on their website. Three clues: 1) Spectrum recently announced "new and improved" email. 2) One customer service person described my email addresses as "legacy". 3) My gmail address sends and receives just fine from Thunderbird as usual. Any insights appreciated! Thanks!

Asked by cdierl 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

remove threads

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find … (funda kabanzi)

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find a way to download it. I really prefer NOT to use another email client. I've always used Thunderbird, but I cannot tolerate this threading thing and I can't seem to disable it.

Asked by Tim 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

Supernova 115.5.1 issues - messages in wrong folder, slow quick filter, crashes, email links fail (win10)

Supernova has been named correctly. So far it has "exploded" all over. Once again I can not click on an email link and have it open in Firefox. (1) Quick filter doesn't… (funda kabanzi)

Supernova has been named correctly. So far it has "exploded" all over. Once again I can not click on an email link and have it open in Firefox. (1) Quick filter doesn't seem to work very well any more. It might give me what I am looking for, but when I close it quick filter, it starts putting back messages very slowly one at a time for minutes. (3) I am getting fairly constant messages that it can't write to disk because the disk is full or it doesn't have permissions (both of which are wrong). (4) I have a sub-folder that contains 2022 emails and it has started listing those emails as part of the current inbox and no longer shows them as part of the 2022 sub-folder. (5) And finally it has crashed several time.

This all started when I let the update for Supernova install and it just keeps getting worse. Any suggestions?

Asked by keduncan 5 izinyanga ezidlule

Last reply by Wayne Mery 1 inyanga edlule

Thunderbird profile folder size

I would like to keep the size of my email folder from getting too big as the years go by. My plan is to have different folders for different groups of years. I created … (funda kabanzi)

I would like to keep the size of my email folder from getting too big as the years go by. My plan is to have different folders for different groups of years. I created a new profile and deleted the emails from other years to just keep one group of years in the profile. Then I compacted folders, closed the profile, closed Thunderbird and looked at the size of the profiles in Windows 10. It showed very little difference in the size of the profile with a large number of emails deleted. I tried compacting each folder separately and still the size is not near proportional to the number of emails. Is it possible to compact the profile properly?

Asked by Fredtr 4 izinyanga ezidlule

Last reply by Matt 3 izinyanga ezidlule

Trying to use previous Thunderbird profile

I've used Tbird for 20 years. I keep my email files & such on a separate partition/drive from where Windows is. I recently had to reinstall Windows 11, which effecti… (funda kabanzi)

I've used Tbird for 20 years. I keep my email files & such on a separate partition/drive from where Windows is. I recently had to reinstall Windows 11, which effectively uninstalled Tbird. I reinstalled and tried to get my profiles.ini to point to that previous profile so Tbird could see the 20 years' worth of saved emails as well as the ones from this year. I've tried several times and all failed. I've put the exact name & path of the profile I want in each location of profiles.ini with IsRelative=0, and told Tbird to use the name when it starts, but that has failed repeatedly. I had to uninstall/reinstall Tbird bc I'd managed to FUBAR profiles.ini Help?

The profile I want to use is E:\TbirdMail\ko07yqoy.slt

Current profile.ini: [InstallB8CB05495C44C742] Default=C:\Users\pixda\AppData\Roaming\Thunderbird Locked=1

[Profile1] Name=default IsRelative=0 Path=C:\Users\pixda\AppData\Roaming\Thunderbird Default=0

[Profile0] Name=default-release IsRelative=1 Path=Profiles/pteabyby.default

[General] StartWithLastProfile=0 Version=2

Asked by DennyW 4 izinyanga ezidlule

Last reply by Matt 4 izinyanga ezidlule

Address transfer to new Mac

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most … (funda kabanzi)

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most of my files and items by Flash drive because when I migrated it the first time, I overloaded the laptop and had to start all over. So what file can I move from the library to get these on my new laptop?

Asked by Mac73 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

Rearranging Order of Email Folders in Thunderbird 115.6

How do I change the order of my email account folders in Thunderbird 115.6? I have multiple accounts and just added another, and I want to move it from the bottom of the … (funda kabanzi)

How do I change the order of my email account folders in Thunderbird 115.6? I have multiple accounts and just added another, and I want to move it from the bottom of the sidebar to a higher location. I used to be able to click and move around accounts in the "account settings" mode. Now, that doesn't work. Is there a solution? The instructions provided in the video created by Thunderbird in 2022 doesn't work! Please help!

Asked by JRifClark 4 izinyanga ezidlule

Last reply by david 1 inyanga edlule

Thunderbird Connection Messages

I have 4 email accounts setup. Only one is in use at a time. There is one personal and three tied to 3 volunteer organizations I work with. A few days ago I began getting… (funda kabanzi)

I have 4 email accounts setup. Only one is in use at a time. There is one personal and three tied to 3 volunteer organizations I work with. A few days ago I began getting a Send Message Error window ( I assume generated by Windows) when I attempted to send a message from any of the accounts and thereafter I received a Thunderbird Unable to connect to your IMAP server error message.

My ISP advises they are not restricting connection numbers and this is a Thunderbird issue. Nevertheless, following the Thunderbird Message instructions I reduced the number of cached connections under Advanced by half. This made no difference. There is no one with my ISP who will discuss Thunderbird or seems to know much about it and they want me to use their webmail, which sorely lacks the sophistication of Thunderbird.

Read all of the relevant messages I could locate on the Thunderbird site on the issue and tried most of the suggested solutions, to no avail.

During the solution efforts, all INBOX mail in my primary personal account disappeared, but the rest of the folders are OK and so are those in the other accounts. It is in the ISP IMAP webmail folder.

But when I try to email my ISP I get the Unable to Connect to your IMAP server message or the Thunderbird error message. No outgoing message.

I did look at the Proflies link which I see references the ISP IMAP account. It shows 0 messages and 1.1 GB which I assume is the size of the INBOX file so assume there are messages and the 1.1 GB are the messages, safe but untransferable to Thunderbird. When I clik on Repair Folder the link attemps to go to the ISP IMAP account but the Thunderbird connection error message reappears shutting the process down.

When I just recently upgraded (32 bit) to 115.7 from 115.2 a number, not all, of the folders under my personal account also disappeared (but didn't touch the other accounts). They remain on the ISP webmail site (Zimbra). Could not find a way under Thunderbird how to reimport the missing folders from the ISP webmail account to Thunderbird so have been moving messages I need to save to the folders via the webmail site then reentering Thunderbird.

If this is unclear it's because I am so confused now that I frankly don't know where I am, way way above my pay grade! It appears I've done enough damage so quitting and looking for help.

Image of the two messages attached

Asked by w7wll 3 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule

Cannot send messages from Hotmail accounts through Thunderbird

I am in the UK. Cannot send messages from Hotmail accounts through Thunderbird. Error message is always: Sending of the message failed. An error occurred while sending … (funda kabanzi)

I am in the UK. Cannot send messages from Hotmail accounts through Thunderbird. Error message is always: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK The Microsoft Exchange IMAP4 service is ready. [TABPADIAUAAyADYANQBDAEEAMAAxADQANAAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]. I have tried innumerable outgoing server settings suggested on this forum and on my Outlook webmail. None of them work. This is in addition to the fact that about 90% of the time Thunderbird won't log in to the Hotmail accounts either, and then suddenly it will, intermittently. All of this suddenly started 3 days ago (Jan24, 2024) Before the above error message started appearing yesterday, intermittently I could send from the Hotmail accounts but not receive. Now I can sometimes receive, but not send. Weird. Help...in as untechnical terms as possible; I am nearly 80 and not very computer literate.

Asked by kellygalpin 3 izinyanga ezidlule

Last reply by christ1 3 izinyanga ezidlule

Unable to send email

Good morning! I share an outgoing server for my email, and have no difficulty sending from my personal (erin@grawlix.ca) only from my business (locksmith@grawlix.ca) I … (funda kabanzi)

Good morning!

I share an outgoing server for my email, and have no difficulty sending from my personal (erin@grawlix.ca) only from my business (locksmith@grawlix.ca)

I noticed this issue on Wednesday, Jan 24th, though it's possible I didn't send a message through that account since Wednesday, Jan 10th.

I can send from both accounts if I go through my provider's webmail site (Shaw) with no difficulties.

Asked by erin21 3 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule

I can no longer access my emails from my Thunderbird account on my pc. Thunderbird failed to find the settings for your email account.

All of a sudden I get: Thunderbird failed to find the settings for your email account and so I have no access to my local folders where I store all my emails. Any ideas… (funda kabanzi)

All of a sudden I get: Thunderbird failed to find the settings for your email account

and so I have no access to my local folders where I store all my emails. Any ideas what has happened? And more importantly how I get back to my email interface on launch. Thanks in advance

Asked by juliatrout 4 izinyanga ezidlule

Last reply by Matt 4 izinyanga ezidlule

Email attachments from Business Partner have disappeared

I got an email this morning from my business partner saying that he was attaching a file that I needed. However, there was no attachment. I was about to email him back to… (funda kabanzi)

I got an email this morning from my business partner saying that he was attaching a file that I needed. However, there was no attachment. I was about to email him back to tell him that he forgot to attach it when I realized that EVERY single email he has ever sent me in the past was missing its attachment. Even emails from months ago that I already read. I can see the paper clip icon, but when I click on the email itself, the paper clip disappears. If I try to forward an email, it looks like it's there as an attachment, but appears to be misformed or corrupted. Please help! My business partner is my graphic designer and has sent me hundreds and hundreds of emails with graphic design projects that I need access to. I have tested sending myself different attachments and they all go through. And am able to see attachments from clients as well - except for one that was not working. Any thoughts?

Asked by Mindy Lepp 5 izinyanga ezidlule

Last reply by Matt 5 izinyanga ezidlule

Unable to install addons in Thunderbird 115

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I downloa… (funda kabanzi)

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

Asked by IndianaJames 5 izinyanga ezidlule

Last reply by Matt 4 izinyanga ezidlule