I-Thunderbird Isithangami Sokwesekwa

It's a pity that we reached version 102.1.2 and till now a common problem has not been solved. In email composing window when misstype a word there is the red indicator for mistakes and then by right clicking we get the correct proposed words. In event creation we get only the red indicator for mistakes. Nothing more. It's a pity a so much advertised version to lack such a basic feauture.

I am just aghast at both the GUI and inevitably irrelevant answers that I keep encountering as I try Thunderbird. In the latest nightmare, I not only can't find any TRASH or DISCARDED folder, ALL the folders have disappeared except for the inbox. Every single icon is useless when expanded, every link is useless, every single menu, tool and setting is useless, every single search within your menu, and every single reply to every single user in every single one of your 4000 suggested articles is useless ... and impossibly irrelevant.

It's like not one person at Thunderbird actually reads one single word of one single user. Heck, maybe that's true. Maybe all the responses are provided by Thunderbird computers.

This particular layout nightmare follows the experience of finding that, when all the folders used to be displayed, there was absolutely no way to perform the simple act of, you know, like, WRITING AN E-MAIL. As I waded through dozens of web pages, both in and out of your Support, I found absolutely NOTHING of the slightest attempt to actually furnish that information or reply. I'm really good at finding info on the net, and it took me almost 30 minutes and dozens of keyword combos before I got that simple info .. and not from you people, either.

How is it possible to make anything this simple and important so impossible?

Who wants to join me in an accessibility law suit against Mozilla and Thunderbird? The latest version of TBird is unusable.

Put the Menu bar back at the top. Allow us to globally turn off 'sort treads into conversations' and make it the default. This is not a texting app. Stop forcing changes on us. We don't want them.

Fix the tool bar and Search Bar so it works like it did for the previous decade.

Do the developers track crap from the sidewalk into their offices by Fisherman's Warf so they think crap is the new form of coding. Just code Thunderbird into a pile of crap.

Mozilla et al only gives lip service to accessibility.

This is NOT Thunderbird but a whole new program and it's terrible!

Something this dramatic is NOT AN UPDATE!

It's very poor configuration and does not function anything close to what was before.

SOOOO MANY THINGS ARE WRONG AND DON'T WORK RIGHT.

The older version would be an IMPROVEMENT to this set up!

Please don't cop an attitude like we don't know. WE DO KNOW!

This is NOT BETTER.

PLEASE RESTORE THE OLDER VERSION AND LET US CHOOSE!

i SO REGRET THAT ID ALLOWED THIS, HAVING TRUSTED YOU.

I have been trying to use Paypal to donate to Thunderbird. It just keeps giving error message "something went wrong" The Contact Us link on the Donations page didnt work either so I had to fiddle around getting to this page. Also sent question to an Admin. Very frustrating

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

When I delete 1 email, it happens quickly. When I delete 5 emails, it takes about 10 seconds. When I delete 40 emails, it takes 2+ minutes, when I delete 100+ emails, it takes 7+ minutes. What's going on? Seems to me emails, no matter how many I delete, should be deleted very quickly. What can I do to speed up the delete process?

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: email can not be sent Our server: acsalaska.net after contacting, went over our account, all is well on their end, it must then be Mozilla Thunderbird that holds the key Thanks for your input

Right then, about a week ago Thunderbird updated from 115.2.2 to 115.2.3.

I use TB to manage my Gmail, Hotmail and business emails. Has worked well, until this new update.

I began immediately receiving a pop-up regarding my Hotmail account. Sometimes the pop-up flashes for a few seconds, other times it stays on the screen.

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=XXXX%40hotmail.com

• The XXXX is my email name removed.

The pop-up is mostly blank except for a text box at the very top with a long string of characters. Above that it states, 'Enter credentials for XXXX@hotmail.com at Outlook.Office365.com'. I can't figure out if it wants me to enter the string of characters somewhere on Outlook or if I am supposed to copy something from Outlook and paste it into the text box. Moreover, I cannot seem to find anything online to assist.

The problem is emails from Outlook are not downloading to TB. My last downloaded email was on 11.09.23 and there are new messages in my Outlook.

Ideas?

I wish to upgrade to Thunderbird 115 and how do I get to the app so that I can click on the upgrade. Simple question but I have forgotten how to get out of the first screen to the app. Pat Blackburn, uepat624@gmail.com

Wanye Mery’s comment: “You make several references to decades old bugs with not a single link to a bug report. And a reference to "I wasted my time trying to do a bug report to bugzilla which accepted my account, put me through a verification process, then wouldn't allow me to use it." which has nothing to do with Thunderbird, and I'm pretty sure has a contact address for resolving problems. And lastly, many detours unrelated to problem solving. In short, this topic is going nowhere fast. Therefore I am locking it. I am sure you have a problem. If you want help resolving your problem, please be respectful of people's time and post details about your problem and only that problem, as breifly has possible, and also please provide information requested of you. To quote the submission form you used to request assistance, "Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help." Wayne Mery let me take time out of my day to explain where your comment failed: I have been contacted by 3 “experts” now and two things are clear: 1. You’re more focused on defending the product and yourselves than fixing bugs. 2. Not only is it that you can’t fix the bug I presented you aren’t even going to try and it will remain a bug ad infinitum. Your comment:

First: “bug” not “bugs”

Second: If it was possible to reference a previous bug report, there would be no point in reporting it, would there? So it’s mind numbingly obvious I’m commenting because there is no previous bug report. And my comments spelled that out clearly.

Third: I also made it clear someone had asked the question before, I didn’t however say to this site. Nor did I say they had reported it I merely said that it had been a bug for a decade.

Don’t use Bugzilla? And yet my search of Mozilla recommended a bug report could be filed via Bugzilla in reference to contribution to improving the product. Maybe you should look it up before commenting.

You are “pretty sure Thunderbird has a contact address” and you’ll quote that as if it meant something even though you don’t know?

Tell me, your Thunderbird programme fails, what do you suppose anyone with a computer on earth would type into their web browser first? Save you the suspense: “Thunderbird help”. Why do you suppose I’m not on Thunderbird help?

“many detours unrelated to problem solving”

A suggestion for you for the future: Make sure you only use volunteers interested resolving problems, who aren’t easily hurt by comments and don’t make stuff up to defend the product. Resolute focus on the actual issues and ignoring what is superfluous to those issues is the fundamental requirement of excellence in problem solving.

Not sure? Let me give you an example, use my first comment:

Observed in the comment:

1. Thunderbird not working and what the problem is. 2. This person is annoyed, why? He’s made a simple standard change to Thunderbird, the programme failed so he can’t use it. He has discovered it has been an ongoing failure for about a decade.

First address the superfluous: Does he have a right to be annoyed? Yes. Ignore and move onto what’s important.

Next: My options for problem solving:

Option 1. Can I resolve it with the information available: Yes: Do it. No: got to 2. Option 2. Ask for more information and try to solve. Option 3. Get hurt and upset, try to use sarcasm to defend the product and ignore the actual issue.

People who go for Option 3 shouldn’t be wasting their time, the questioners time or anyone else’s time responding to questions. For example Stans had 2 options: 1. Ignore the comment or 2. Start a battle of who’s the most sarcastic. I’ll leave it to you to figure out what’s best for your site: Industry best practice or Stans approach.

Clearly the most disrespectful waste of time was when Stans started by announcing the product was perfect and then compounded that by making a range of incongruous statements: “the product is faultless”, “I can fix the fault”, “the bug has been deliberately ignored”, “I don’t know if the bug has been reported”. Do you seriously contend that doesn’t waste my time? It is also disrespectful when an outsider advises you of a bug and the first comment made is there is no problem with the programme followed by unsustainable excuses as to why there is.

“Please provide the information requested of you.” Really? Feel free to tell me what was requested of me and was not fully answered. Stans asked me for nothing and got nothing, Mat asked for something and got a complete response.

The fact was, once again mind numbingly obvious, I was nice to your volunteers (but not the product) until your volunteer Stans started wasting my time feeding me incongruities on a subject he clearly couldn’t answer. You may not be able to follow this but there is a difference between being nice to volunteers and to a product. On close discussion with my monitor, Thunderbird has no feelings to hurt. If the volunteer gets hurt by negative comment on the product or a 10 year failure to fix it, perhaps they shouldn’t be volunteering irrelevancies.

But hey you’ve chosen to lock the comment and leave the bug unresolved for another decade….. Way to go on the sites dedication to problem solving.

p.s. New rule: You may like to advise your volunteers that it’s not a debate forum so, if they are more interested in debating a comment than answering it: Don’t.

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

tHIS UNTESTED NEW VERSION IS HORRIBLE! IT IS NOT BETTER BUT IS VERY DISRUPTIVE, UNLIKED AND UNWANTED!

WHY VCAN'T YOU RESPECT US WITH A CHOICE?

WHY ARE YOU SO ARROGANT TO THINK YOU KNOW EVERYTHING AND I NEED OR WANT THIS?

WHY DON'T YOU GIVE US A WAY TO GO BACK TO WHAT WAS WORKING?

IT'S AN ABSOLUTE NIGHTMARE. IT IS NOT! EASY OR INTUITIVE TO NAVIGATE.

SO MANY THINGS WRONG, I COULD MAKE A LONG LIST, BUT THIS IS BUSINESS FOR SOME, NOT A TOY TO PLAY WITH!

SOOOO MANY UNNECCARY THINGS ON HERE! THE HEADINGS TAKE UP OVER HALF THE PAGE AND WE CAN ONLY SEE THREE LINES OF MAIL AT A TIME! NO WORD WRAP SO SE CAN'T CORRECT THINGS WE CAN'T SEE.

WHY CAN'T YOU BE DECENT HUMANS AND UNDERSTAND THIS IS NOT RIGHT FOR MANY OF US?

IT'S HORRIBLE! BUT I AM SURE YOU WILL BLAME ME! THIS IS SOOOOOO DISRUPTIVE!

THERE IS NO QUICK VIEW OF MY MAIL LIKE THEIR USED TO BE. I AM NOT PLAYING A GAME OVER HERE.

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom folder hierarchy that makes work manageable, but Thunderbird 102.15 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative": I'm not sure where they are from but they appear to be related to my roles as lab leader, graduate program chair, and chair of a second graduate program. Or the list of persons, who are Colleagues or Students, who were formerly in those subfolders. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.) Fortunately I have one old laptop that I did not update, which I used for the first image, and am stuck using that for email.

• Is there a way to configure 102.15 to display IMAP folder hierarchies as in the previous systems?
• If not, how do I revert to 102.14 (and stay there forever, or until Tbird realizes they need to fix this)?

Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

Thanks, Dan Suthers

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over.

When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account.

Is there a way to accomplish this erasure?

Thanks a mil.

GAS

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!