All accounts, folders, mails disappeared.

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut d… (funda kabanzi)

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut down the PC. Monday morning, opened Windows, all seems there except TB which has a screen with an Account Setup tab inviting me to set up an existing email address. Close that tab and the attached screen image appears, open tabs blank, no accounts pane on the left, no emails, no local folders. Nuffin. Restart TB and Windows, twice, still Nuffin. Look in Profiles, yes, under Mail all profiles appear to be present and the correct size. Going to gmail’s on line email system shews account open and receiving email normally. I had a problem a month ago after a TB update when all accounts were present but no emails were displayed. I changed the password to 0auth and recovered my emails. That took three days to resolve and I lost a business client through the delay in responding. Today I must file several court documents or I shall be in deep poo. Any suggestions how to recover the left hand accounts pane and see the accounts and folders will earn my undying gratitude.

Asked by jfdi 5 ezinsukwini ezidlule

Last reply by david 3 ezinsukwini ezidlule

If not showing, how do I get the main window to show?

Basic UI: my wife had three message windows showing but not the main inbox. This is running on a Mac. Cmd-1 in any of the windows did NOT display the Inbox. AND THERE … (funda kabanzi)

Basic UI: my wife had three message windows showing but not the main inbox. This is running on a Mac. Cmd-1 in any of the windows did NOT display the Inbox. AND THERE AREN'T ANY MENU OPTIONS THAT ARE APPARENT TO BRING UP THE MAIN WINDOW! What?! Can someone tell me how I'm supposed to bring up the main window with my message list if it isn't already showing? (And please don't tell me to go to Settings. That worked, indirectly, but it's the least intuitive approach I think I've ever seen.)

Seriously, this was frustrating and embarrassing, since I recommended Thunderbird to her.

Asked by ken217 4 izinyanga ezidlule

Last reply by mwanamizi 3 ezinsukwini ezidlule

Show search results as list

I use the search feature a lot, and it's extremely annoying that every time after the search I have to click "Show results as list" in order to get a proper view of the s… (funda kabanzi)

I use the search feature a lot, and it's extremely annoying that every time after the search I have to click "Show results as list" in order to get a proper view of the search results. The default view is quite poor in my opinion.

The question is: why isn't there an option to show the search results as a list by default?

It would surely be a very, very easy feature to implement, and as I was googling for this, I noticed that users have been asking for this for YEARS now. Why on earth hasn't it been implemented?

Asked by joonas7272 4 ezinsukwini ezidlule

Last reply by sfhowes 3 ezinsukwini ezidlule

Unable to write or send e-mails

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that… (funda kabanzi)

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that drop-down menus are blank. Thus clicking on "New Message" button produces a minimised blank dialog. Thus I am unable to send new e-mails. Clicking on other links such as help, tools, file etc produces narrow blank dialogs. I am able to continue receiving and reading incoming e-mails. Re-starting the computer sometimes produces a short term improvement. I am using an AMD 6 core CPU 32-bit operating system, x64-based processor I am trying to use Thunderbird 115.9 on Windows 10. It used to work, but the recent, continuing malfunction might be due to an automatic update, but I was not aware of the version number until the malfunction happened.

Kenneth Whiteley

Asked by ksw40 6 ezinsukwini ezidlule

Last reply by James 3 ezinsukwini ezidlule

cannot send email

Hi, No matter what I do I cannot send an email. I use spectrum and they say it is a Thunderbird problem and will not help. I have used Thunderbird for years with no probl… (funda kabanzi)

Hi, No matter what I do I cannot send an email. I use spectrum and they say it is a Thunderbird problem and will not help. I have used Thunderbird for years with no problems and one of my computers does work. But this computer will not. Here is the error I receive: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 108.147.228.33 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. Thanks, Charles

Asked by radios 3 ezinsukwini ezidlule

Last reply by david 3 ezinsukwini ezidlule

Where are Thunderbird emails stored? On my computer or in the gmail cloud

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousa… (funda kabanzi)

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousands of them, Naturally I do not want TBird to store all emails on my hard drive but I am told they are on my hard drive. If so this will eat up ALL my disc space. Where does TBird store my emails? If on my drive then how to I control how many are saved there and what will saved in the gmail cloud?

Asked by JPM g 1 isonto elidlule

Last reply by Matt 3 ezinsukwini ezidlule

Using if then else in Mail Merge Add-on

I’m wanting to include one of two sentences in my email depending on the content of a “Status” field, which will be either N or R. The syntax I tried was {{Status |N|Than… (funda kabanzi)

I’m wanting to include one of two sentences in my email depending on the content of a “Status” field, which will be either N or R. The syntax I tried was {{Status |N|Thank you very much for joining our Society. |Thank you for renewing your membership of our Society}} However, all the resulting emails contained the second text… Could anyone tell me what I am doing wrong please?

Malcolm

Asked by mandm.neave 5 ezinsukwini ezidlule

Last reply by Matt 3 ezinsukwini ezidlule

Can receive email but can not send or save: "Sending of the message failed."

Upon upgrading to Supernova, 115.11.0 (64-bit) on Kubuntu I can no longer sent any messages to any of my mail servers. All are SMPT; gmail and other commercial servers. … (funda kabanzi)

Upon upgrading to Supernova, 115.11.0 (64-bit) on Kubuntu I can no longer sent any messages to any of my mail servers. All are SMPT; gmail and other commercial servers. The hardware configuration is as follows: KDE Plasma V 5.27.11 KDE Frameworks V. 5.115.0 QT V. 5.15.13 Kernel V 6.6.6-0608-generic (64-bit) Graphics Platform Wayland Intel Processor i7-1260P Thunderbird was working fine prior to the upgrade. There were no crashes nor other sources of data corruption during the upgrade process. The original upgraded version was via snap; I have removed that version and installed the update from the bzip/tar on the Thunderbird site. I have attempted to restore profile data from known good sources with no luck. Thunderbird in --safe-mode still has the same problem. I have traced the issue down to what appears to be the primary error and filed a bug report (bug 1898759) in case I am not unique.

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.sys.mjs:149

observe resource://gre/modules/LoginManagerChild.sys.mjs:149

handleEnter chrome://global/content/elements/autocomplete-input.js:573 handleKeyDown chrome://global/content/elements/autocomplete-input.js:538 AutocompleteInput chrome://global/content/elements/autocomplete-input.js:39

Any suggestions for correcting this issue or debugging this issue would be greatly appreciated before I attempt to download the code, build, and debug for myself. Thanks!!!

Asked by RichWa 4 ezinsukwini ezidlule

Last reply by Matt 3 ezinsukwini ezidlule

Thunderbird does not perform oath to hotmail.com

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up. My account is detected to use oath2 for authorization, but when I… (funda kabanzi)

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up.

My account is detected to use oath2 for authorization, but when I click "done", it tries for a while and then say "unable to log into serve".

What I expect is that it would bring up a web browser or something so I could do the oath dance to enter my credentials, but that doesn't happen.

Asked by eric_gunnerson 5 ezinsukwini ezidlule

Last reply by Matt 3 ezinsukwini ezidlule

Unable to send mail from 1 of 4 similar email accounts

I have 4 email accounts in Thunderbird that I have used for more than a year. Suddenly last week I got the following error when sending from one of the accounts: "Sendi… (funda kabanzi)

I have 4 email accounts in Thunderbird that I have used for more than a year. Suddenly last week I got the following error when sending from one of the accounts: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable. Sender address is not allowed..Please verify that your email address is correct in your account settings and try again." I checked this account's settings to make sure they were identical to those of the other three. Finally, I deleted the account and re-added using the same information. I was able to send email for about 12 hours. Then, the same error returned. What is wrong? What should I do? Note that I can send email from this account using webmail on ionos.com, my website host where all the email addresses reside.

Here is the first part of the Applications Basic info for my system: Application Basics Name Thunderbird Version 115.7.0 Build ID 20240119095007 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.7.0 OS Windows_NT 10.0 19045 OS Theme Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3

Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 6.9 GB Disk Space Available 714 GB

Asked by ken219 3 izinyanga ezidlule

Last reply by Wayne Mery 3 ezinsukwini ezidlule

emails

My Thunderbird account is synchronised to my BT mail account using IMAP Although the folders that i have built in my BT mail box appear on Thunderbird the contents of th… (funda kabanzi)

My Thunderbird account is synchronised to my BT mail account using IMAP

Although the folders that i have built in my BT mail box appear on Thunderbird the contents of those folders do not, all I have on Thunderbird is empty folders

Any ideas why?

Asked by mal.nicholls 3 izinyanga ezidlule

Last reply by Wayne Mery 3 ezinsukwini ezidlule

Thunderbird Archiving and deleting e-mails from my Domain

Thunderbird Tech Support I need to look back at about a 5-year history of my e-mails and their associated conversation strings. If I move e-mail files from the Th… (funda kabanzi)

Thunderbird Tech Support I need to look back at about a 5-year history of my e-mails and their associated conversation strings. If I move e-mail files from the Thunderbird “Inbox” to various “Archive” directories I’ve set up, will this resolve e-mail Disk Quota Limit warnings from my “Domainit” domain? Conversely, if I delete e-mails from my Domainit e-mail account, to resolve the Disk Quota warnings, will I still be able to bring forward the e-mails I’ve Archived in the Thunderbird directories. Or is it all far more complex than this? I would appreciate some guidance on this. Kevin Powell

Asked by kevinpowell22 3 ezinsukwini ezidlule

Last reply by david 3 ezinsukwini ezidlule

The folder 'xxx' cannot be compacted because another operation is in progress. Please try again later.

I keep getting this error message as a popup window that needs to be closed out. It happens over and over again and it can pertain to Inbox, Junk, Sent, etc. It's just an… (funda kabanzi)

I keep getting this error message as a popup window that needs to be closed out. It happens over and over again and it can pertain to Inbox, Junk, Sent, etc. It's just annoying but doesn't seem to matter. How can I get rid of it?

Asked by Divedoggy 2 izinyanga ezidlule

Last reply by Wayne Mery 3 ezinsukwini ezidlule

Mozilla Thunderbird

After last update of Thunderbird on my laptop I can no longer change start upp URL:, or uncheck "show startpage" That means evry time I star Thunderbird, I get the ask fo… (funda kabanzi)

After last update of Thunderbird on my laptop I can no longer change start upp URL:, or uncheck "show startpage" That means evry time I star Thunderbird, I get the ask for more mony ! But on my PC it runs normal as it alwas have done.

The information on how to solve this dose not work ! It is like the inifile is locked. Mats

Asked by mats seyffarth 4 ezinsukwini ezidlule

Last reply by david 3 ezinsukwini ezidlule