Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Sudden problem

Hi, All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't o… (funda kabanzi)

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 9 izinyanga ezidlule

Last reply by Nova 8 izinyanga ezidlule

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Addon

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no opti… (funda kabanzi)

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no option of Firefox in file manager to run the xpi file. Need help please

Asked by A J 6 izinyanga ezidlule

Answered by A J 6 izinyanga ezidlule

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (funda kabanzi)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 2 emasontweni adlule

Last reply by Katerpie 3 ezinsukwini ezidlule

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Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (funda kabanzi)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 6 izinyanga ezidlule

Answered by James 5 izinyanga ezidlule

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Being blocked from sites and advertisements

I changed some settings in Firefox, or maybe Google. To filter stuff that I consider spam. I was apparently overzealous. I cannot view ANY ads from Googleads or DoubleCli… (funda kabanzi)

I changed some settings in Firefox, or maybe Google. To filter stuff that I consider spam. I was apparently overzealous. I cannot view ANY ads from Googleads or DoubleClick. I also cannot view any ads that are labeled as "sponsored" when I do Google searchs.

Lastly I cannot even view links from my newsletters. When I get my weekly newsletter from Bloody disgusting.com and I click on the links for different horror movie reviews, it won't let me go to the story. It says address not found and the website at the top is awstrack.me

I have tried using a different browser (Chrome) and a different search engine (Duckduckgo). Nothing has worked.

Can anyone help please?

Shane D

Asked by Shane D 11 izinyanga ezidlule

Last reply by Shane D 10 izinyanga ezidlule

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How to disable Left or Right Swipe Deleting Tabs - Need Solution

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution. The issue is that my ta… (funda kabanzi)

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution.

The issue is that my tabs keep getting accidentally deleted when I scroll up and down. The touchscreen on my device is highly sensitive, and simple scrolling often triggers the "left or right swipe" action, causing the current tab to close. This is incredibly frustrating as I like to keep my tabs organized, and having to reopen them repeatedly is time-consuming.

I've tried looking for a solution in the Firefox for Android settings config:about, but I haven't been successful so far. Is there any way to disable or adjust this feature so that left swiping no longer closes my tabs?

I'm a dedicated Firefox user and would like to continue using this browser, but this problem is significantly impacting my browsing experience. I would greatly appreciate it if you could provide me with a solution to this issue.

Thank you in advance for your assistance!

Best regards, Denise

Asked by denise00 10 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

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Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (funda kabanzi)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 10 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule

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keyboard blocks text

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the … (funda kabanzi)

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Asked by andy 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

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what's the secret to Mozilla search bar?

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why r… (funda kabanzi)

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why return random words? Why don't Boolean operators work? Please tell me the trick to searching, it's becoming a daily routine.

Asked by andy 8 izinyanga ezidlule

Answered by andy 8 izinyanga ezidlule

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Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (funda kabanzi)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by DNanton98 1 unyaka odlule

Last reply by Paul 10 izinyanga ezidlule

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sticky scroll

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every … (funda kabanzi)

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every single time. I have to scroll down a couple millimeters then it will go up. Scroll down is not an issue. I've seen other users with this issue and I've seen bug reports addressing it so I know it's a real thing.

Asked by andy 9 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

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Can't sign into Google products because login defaults to deactivated Microsoft account.

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I thi… (funda kabanzi)

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.

Asked by aliahkatz 8 izinyanga ezidlule

Last reply by aliahkatz 7 izinyanga ezidlule

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how to show tabs again, or how to close a tab in 1 click?

Hi all, I've read a bit before, and it seems to be impossible to get the tabs available directly (FF Android), as it used to be : a real pitty in my opinion (I did … (funda kabanzi)

Hi all,

I've read a bit before, and it seems to be impossible to get the tabs available directly (FF Android), as it used to be : a real pitty in my opinion (I did tried to get used to the new Firefox, but really, I am wasting my time to switch on my many "tabs") I guess that this option won't be available again?

Here is my additional question then : how to switch between tabs in one click, or how to a dedicated close a tab in 1 click? - yes, I know that I can swipe left of right, nice feature, but it doesn t do the job efficiently - I know too the "tab" menu but it means at minimum 2 clicks

I've been using ff almost since the beginning as default browser, but since the tabs had been suppressed , I am less and less on my tablets. Let's hope now you are not planning to perform the same with FF for pc...

PS : as "tabs" are not any more tabs (don't trust me, just search "tabs for paperwork" and compare with the so called "tabs" now in FF), I strongly suggest that you rename your feature to something else)

PS2 : really sorry if my post appears a bit angrier, i mean no offense as I do recognize the amazing work whic had been performed along al those years, but seriously, suppressing basics stuff is the worst idea (it reminds me a bit opera, which used to be outdated, but which I am using again now as they improved a lot, and thanks to the FF no tabs policy)

Asked by spoonkilla 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Cannot rename Bookmarks on a Android 11 phone

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list. This is very inconvenient. This nee… (funda kabanzi)

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list.

This is very inconvenient. This needs to be fixed. I am using a Samsung Galaxy A12 phone.

Another unrelated question is concerning coping and pasting URLS. I can't paste them elsewhere but I guess that needs to be addressed separetly.

Wayne Carpenter

Asked by Wayne Carpenter 1 unyaka odlule

Answered by peter404 1 unyaka odlule

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pages are blank

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask agai… (funda kabanzi)

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

Asked by paul.ross 11 izinyanga ezidlule

Last reply by paul.ross 10 izinyanga ezidlule