Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (funda kabanzi)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 4 izinyanga ezidlule

Answered by Chris 4 izinyanga ezidlule

2 factor authentication

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA. … (funda kabanzi)

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA.

Asked by brian71 2 izinyanga ezidlule

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (funda kabanzi)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 5 izinyanga ezidlule

Last reply by Dropa 5 izinyanga ezidlule

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the … (funda kabanzi)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Unknown Login, could this user access my passwords?

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless. Is there any way I can check if my saved passwords were accessed from… (funda kabanzi)

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless.

Is there any way I can check if my saved passwords were accessed from within my Firefox browser? Unfortunately, there's a lot of passwords which I need to now go through and change passwords to.. ugh

Asked by keymanm911 5 izinyanga ezidlule

Last reply by keymanm911 5 izinyanga ezidlule

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (funda kabanzi)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 5 izinyanga ezidlule

Last reply by Moshe 3 ezinsukwini ezidlule

  • Kusonjululiwe

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (funda kabanzi)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 4 izinyanga ezidlule

Answered by MarkWithC 4 izinyanga ezidlule

I'm Getting "Use your Google Account to Sign in to..."

I've been getting a PopUp recently (upper right corner below bookmarks toolbar) titled "Sign in with Google" saying "Use your Google Account to Sign in to...". I've foll… (funda kabanzi)

I've been getting a PopUp recently (upper right corner below bookmarks toolbar) titled "Sign in with Google" saying "Use your Google Account to Sign in to...". I've followed the instructions on the internet to access my Google account and turn off this security setting (Google Account sign-in prompts) and it still appears. This does not happen on other chromium browsers I regularly use.

Why does Firefox keep displaying this PopUp, and more importantly, how can I suppress this annoyance?

Thanks,

Firefox v107.0 (64-bit) - up to date Windows 10 Pro (fully updated) Running NordVPN.

Asked by Bill 4 izinyanga ezidlule

Last reply by Bill 4 izinyanga ezidlule

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (funda kabanzi)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Downloads with Firefox are not virus checked after download (Windows Defender)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome … (funda kabanzi)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome and Edge the Windows Defender immediately checks and blocks malicious files. Not so with Firefox. Then the file is only checked and blocked when opened.

After some research I found that in the past there was an Option `browser.download.manager.scanWhenDone` but this seems no longer available. Under Security software in about:support Windows Defender seems to be correctly set.

Is there a way to have files immediately checked by the AV after download in Firefox completes?

Asked by Pascal Mages 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Primary Password Timeout

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again.… (funda kabanzi)

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again. At the moment you have to close out of Firefox to lock it down again.

Asked by codderz83 3 izinyanga ezidlule

Last reply by codderz83 3 izinyanga ezidlule

  • Kusonjululiwe

Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (funda kabanzi)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 3 izinyanga ezidlule

Answered by golamb 3 izinyanga ezidlule

How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (funda kabanzi)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

Asked by shonatrill 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Security Certificate Revoked

I use FireFox with Windows 10. Recently I had a website that would not allow me to pay no matter what. Their Techs had me do EVERYTHING - - including deleting and changi… (funda kabanzi)

I use FireFox with Windows 10.

Recently I had a website that would not allow me to pay no matter what. Their Techs had me do EVERYTHING - - including deleting and changing all kinds of settings. Still nothing worked. (I don't even know how to get back normal settings, but I don't trust anyone and have all kinds of permissions turned off). Then they told me it was a problem with their website. This process took over 6 hours speaking with many multiple morons worldwide.

Now, another website will not function normally - it says SEC_ERROR_REVOKED_CERTIFICATE.

How can I fix this?

I already emailed and told them to renew their certificate.

Any ideas?

Thanks!

Asked by kaaraa99 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

109.0 update_INVALID websites That Cannot Be Deleted_Won't Hold Block Audio and Video Autoplay Settings On These sites

INVALID sites within Autoplay settings on New Version Firefox 9.0.0 Autoplay Settings Will Not Hold Setting Block Audio and Video Autoplay Settings Will Not Hold Removal … (funda kabanzi)

INVALID sites within Autoplay settings on New Version Firefox 9.0.0 Autoplay Settings Will Not Hold Setting Block Audio and Video Autoplay Settings Will Not Hold Removal of all items

Websites listed about: welcome

    Tried to Delete__It will NOT delete permanently
    It automatically shows Allow Audio and Video
     I set it to  "Block All Audio and Video".  I then clicked "Save Changes"

Also Did Same Settings for this site___ about:welcome^privateBrowsingId=1

     Tried to Delete_It will NOT delete permanently
     I then clicked "Save Changes"
     It won't hold for either one, and reverts back...

So I did research and found that the second one is an INVALID file completely The other is a mere link to Firefox New Open Page. STILL CANNOT BLOCK EITHER! I am running MacOS 12.6.1 on MacBookAir Laptop. When I run Firefox 108.2 or 108.1 This problem does Not Occur. I have tried everything I can think of including closing all extensions, Making security settings Standard instead of Strict, Can anyone HELP WITH THIS BUG ! Thanks!

Asked by hollygirl102 2 izinyanga ezidlule

Last reply by Terry 2 izinyanga ezidlule

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (funda kabanzi)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 inyanga edlule

Last reply by Randy C. 2 ezinsukwini ezidlule

  • Kusonjululiwe

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (funda kabanzi)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

Security Keys with AppleID

Hi, I want to sign in to icloud with my appleId via https://www.icloud.com/ with my security keys YubiKey 5C NFC, but the page states that this browser does not support s… (funda kabanzi)

Hi, I want to sign in to icloud with my appleId via https://www.icloud.com/ with my security keys YubiKey 5C NFC, but the page states that this browser does not support security keys. Every other service as Gmail or Facebook etc ... works perfectly and the security key pop-up will show up but not for icloud. I have hardened my Firefox with uBlocker and disallowed cookies. Can it be because of this? I attached screenshot. I am running Win10 with firefox 110.0 (64-bit). I have contacted apple support and they told me it is Firefox issue. Thanks for reply.

Asked by Longee 1 inyanga edlule

Last reply by Longee 3 emasontweni adlule