Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (funda kabanzi)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (funda kabanzi)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Asked by jwhawkins 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Mail attachments, website document downloads don't pop-up. Always asked to save; rather than simply pop up and view.

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my… (funda kabanzi)

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my computer. Something in the Firefox settings is preventing the pop-up view from occurring. Not certain where to reset in order to correct this. Please advise

Asked by mlalib1962 1 isonto elidlule

New updated has broken picutre in picture mac

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn… (funda kabanzi)

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn't remember the size i set it to, like it did in older versions of Firefox. Another issue is when im in fullscreen mode and enable PiP, the PiP window takes me to another 'desktop', whereas before it would simply overlay on top of my screen.

Asked by fahimali883222 1 isonto elidlule

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (funda kabanzi)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Hotmail won't load on Firefox

Hi there, About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've go… (funda kabanzi)

Hi there,

About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've googled a ton and tried all the things I can find to try, but nothing is working. I am by no means a tech person and so I'm out of ideas and need some help. I know I can use Safari, but I really hate using it and prefer Firefox. Any ideas on what to do? I am using a MacBook Pro - Sonoma 14.4.1

Thank you so much! Jocelyn Pascall

Asked by jocie809 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

  • Kusonjululiwe

Unable to Visit Certain Sites on Macbook

Hello, First time posting here, so I'm hoping that someone can help me out. I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable… (funda kabanzi)

Hello,

First time posting here, so I'm hoping that someone can help me out.

I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable to access two sites – allrecipes.com, and seriouseats.com on my home WiFi network on the Macbook.

These sites work on other browsers (tested on Safari and Chrome), and they also work on my iPhone.

Oddly, when I went to work and tried to access these sites via WiFi using Firefox, I was able to.

I am unsure what the problem is – the ability to access these sites on Safari, Chrome, and my iPhone at home suggests that it's not a network issue. I haven't encountered this issue with any other sites.

I am attaching three screenshots 1) The error message that I'm seeing for allrecipes when I attempt to access the site 2) The security tab which shows that the connection is unencrypted for allrecipes (home network) 3) The security tab showing that the connection is encrypted for alrecipes (work network)

Thanks

Asked by PianoMan7 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

Help with 'Simple Tab Groups' add-on

I sent an email to the support email given for this add-on but didn't get a response, so maybe others can help: I'm using the 'Simple Tab Groups' add-on on my Mac comput… (funda kabanzi)

I sent an email to the support email given for this add-on but didn't get a response, so maybe others can help:

I'm using the 'Simple Tab Groups' add-on on my Mac computer and am happy with it but I have one question. When I click on a web link in an email (I use the native Apple Mail), it of course takes me to my default browser which is Firefox, and then within Firefox to the simple tab group that I had open in Firefox before clicking the link. Logically I guess that's reasonable behavior but typically that's not necessarily what I want; I'd rather it open the web page in my 'main' tab group.

Is there a configuration option to say: "When clicking on a web link in an email, open to this xxxxxx default tab group"?

Asked by rick707 1 isonto elidlule

  • Kusonjululiwe

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (funda kabanzi)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

FPS dropping smooth scroll

Hello, I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth … (funda kabanzi)

Hello,

I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth scroll animation get choppy/sluggish for few moments and lagging. It's like animation is FPS dropping during the scroll. I tried lot of things on both device:

- tried without extensions - created new profiles - use without syncing data - disabling hardware acceleration (gets worst) - disable smooth scroll in settings (get worst) - completely remove firefox with AppCleaner and reinstall it - Reinstall macOS and just install firefox alone. I tried latest Ventura and Sonoma

I don't have clue why this happening but ruin user experience very bad. With Safari everything is fine and smooth. On my wife's device (macbook air m3) have same issue.

Do you have any idea how can i fix it?

Asked by Tiburtius 2 emasontweni adlule

Last reply by Tiburtius 1 isonto elidlule

Black bar appears on top of search bar

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I … (funda kabanzi)

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I have disabled all extensions and hardware acceleration but the problem still persists, what can I do?

Asked by undyuuanguijun 3 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Firfox sync not syncing my data and all my passwords are lost

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do. I even tried login with usernam… (funda kabanzi)

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do.

I even tried login with username and password apart from google sync. It still didn't worked.

Asked by Aman Gupta 2 emasontweni adlule

Last reply by Aman Gupta 2 emasontweni adlule

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (funda kabanzi)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (funda kabanzi)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Asked by PLS1 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Firefox High CPU Usage due to "fontd" on MacOS

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open A… (funda kabanzi)

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open Activity Manager that process spikes to %50 to %80 CPU usage. Killing the process does nothing and quitting out of Firefox does nothing either. I made sure Firefox is fully updated, but still nothing. I'm not sure whether it's a problem with my Macbook Pro's fonts or if it's a problem with Firefox, but I'd like my browser to be reliable.

Does anyone know what might be causing this issue or what I can do to resolve it?

Asked by clayeddy00 2 emasontweni adlule

Last reply by clayeddy00 2 emasontweni adlule