Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Need an older ESR

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to … (funda kabanzi)

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to the older version directory. But which file do I get?????????

Asked by dapenguin 8 izinyanga ezidlule

Last reply by Terry 8 izinyanga ezidlule

  • Kusonjululiwe

Video playback issues

For the last several days (as of 12/20/2023) I have had issues with playback on sites including Netflix, Amazon Prime, and Dropout.tv (not YouTube). Error messages indica… (funda kabanzi)

For the last several days (as of 12/20/2023) I have had issues with playback on sites including Netflix, Amazon Prime, and Dropout.tv (not YouTube). Error messages indicate that my browser is unsupported and I need the newest version of Firefox, but my browser is completely up-to-date. Pausing my adblocker on these sites does nothing to correct the issue, nor does restarting the browser or my computer.

Asked by ekdhale 4 izinyanga ezidlule

Answered by zeroknight 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

UI elements on 27" iMac are far too small

I've used Firefox for years on my iMac with its 5K display. The UI was fine. Today I had to delete and then re-install Firefox because the program had started crashing r… (funda kabanzi)

I've used Firefox for years on my iMac with its 5K display. The UI was fine. Today I had to delete and then re-install Firefox because the program had started crashing repeatedly. I lost a lot of bookmarks & tabs. Upon opening the new install, I saw that Firefox now shows a miniaturized UI that is very difficult to read. I refer to the UI elements (tabs, bookmarks bar, URL/search field), not the web pages themselves. As part of the installation, I went through all the settings, and I didn't see any controls for the sizes of UI elements. So I searched the internet and found many reports of similar problems over many years. I tried a few suggested changes to about:config settings. Nothing has worked. I am exasperated. What am I missing? Can anyone help?

Asked by Bob-SF 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Spellcheck

Hi. When I am on Outlook email account, it stopped doing spell and grammer check, which usually indicates with red wave underline idit's incorrect. It was working before.… (funda kabanzi)

Hi. When I am on Outlook email account, it stopped doing spell and grammer check, which usually indicates with red wave underline idit's incorrect. It was working before. I conatcted Outlook already. After testing, it works with Safari browser on computer, and Android on my mob. Only when I use Firefox, which I have been using for years. I checked Firefox settings, and it's ticked on automatic correction. I did a few times untick and tick again, turned off and on computer. But still no luck. Why??? Please help.

Asked by wakamechan30 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bookmark folders don't always open on mouseover

Hi there, I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-f… (funda kabanzi)

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

Asked by cubytus 1 unyaka odlule

Last reply by willjoe24421 1 unyaka odlule

Why can't Firefox print correctly what Safari can?

I am trying to print specs for a computer (beck & front) at: https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=… (funda kabanzi)

I am trying to print specs for a computer (beck & front) at:

https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=guid-f2dda353-ba5a-44c0-b85f-6bf1b8c70d15&lang=en-us

The print-out with Firefox captures only half on the picture and relevant info. Luckily, Safari prints correctly. I am wondering why can't Firefox do the job so I do not have to go to Safari for printing? This issue is not specific to this website, it happens often in many other cases. Is this being worked on? Thanks.

Asked by Sue 3 izinyanga ezidlule

Last reply by Sue 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Issues accessing some websites

I am wondering if I am the only one experiencing problems with Firefox with using some websites. I have no choice but to use Safari, which works without any issues when I… (funda kabanzi)

I am wondering if I am the only one experiencing problems with Firefox with using some websites. I have no choice but to use Safari, which works without any issues when I am encountering these problems with Firefox on a Mac.

My privacy preferences are set to Standard.

Sample websites with issues with Firefox: - substack.com; I could not create an account - paulaschoice.com - I wanted to purchase some items that were in my cart. After I entered all needed info to pay, the button for CHECKOUT just didn't do anything.

Safari had no problems doing the above.

Am I doing something incorrectly?

Asked by Sue 1 unyaka odlule

Last reply by Sue 1 unyaka odlule

  • Okugcinwe kunqolobane

Zoom wrong in latest update 105.0

Why does every update include loads of stuff that worked fine before but then gets broken? BBC News webpage - always was fine - update 105.0 arrived - now has to be zoom… (funda kabanzi)

Why does every update include loads of stuff that worked fine before but then gets broken?

BBC News webpage - always was fine - update 105.0 arrived - now has to be zoomed down to display correctly on a 12" Macbook. Default appears to be trying to display a mobile layout.

I don't want to have to adjust the zoom every time I look at it. And I don't want to set the zoom to 90% for everything.

Any suggestions for a cure? Thanks.

Asked by aka_pseudonym 1 unyaka odlule

Last reply by aka_pseudonym 1 unyaka odlule

  • Okugcinwe kunqolobane

what happened to 'restore previous session'? (why we dread updates!)

For years, it was possible to click "restore previous session" to get back all one's tabs after some problem. Now it's gone. Have you seen the hundreds and hundreds of pe… (funda kabanzi)

For years, it was possible to click "restore previous session" to get back all one's tabs after some problem. Now it's gone. Have you seen the hundreds and hundreds of people putting this question into Help? With no answers? Has this feature been unwisely removed with the latest upgrade, or hidden somewhere completely unintuitive?

Asked by Dianne T 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

My email address has changed due to the owners in Canton, Geneva. You say my email isn't valid.

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edi… (funda kabanzi)

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edited] @pm.me, or [edited] @pm.me. I like this company because my email is encrypted from the moment it leaves my computer until it reaches its destination. My problem is that you are telling me that my email address, [edited] @proton.me is not valid. It most certainly is valid and it works in my email. But signing into Firefox I was told my email isn't valid, and there's nothing but (hopefully) talking with you about it that could change your program's mind. Please update your program, because very soon protonmail.com won't get my email to me. The company has changed its name and how it does business. And I love Firefox because it is much safer and more secure than Gmail was -- they just pulled my account one day along with my contact list. At the time I was president of our community's Arts and Crafts Club with 170 members. It was very hard to write that month's newsletter. Please fix my problem.

Sincerely,

Simone Meeker [removed PO box information from public] [edited] @pm.me, [edited]@pm.me, [edited] @proton.me.

Asked by Simone M 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Kusonjululiwe

Cannot reset Comcast email password in Firefox

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless,… (funda kabanzi)

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless, Firefox doesn't allow me to do a password reset.

I used Safari to change the password. It worked.

Since I use most of the time Firefox, I wanted to go back and login into Comcast webmail using Firefox with the new password. It doesn't let me and just tells me to reset my password.

This used to work in the past. Something had to be changed since I last changed passwords for webmail in later versions of Firefox.

Please let me know know what to do to enable me to continue to use Firefox for webmail. I have version 115.5. Thanks.

Asked by Sue 4 izinyanga ezidlule

Answered by jonzn4SUSE 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

I tell it to sync, it never does. Stored information is now years old, can't update.

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.… (funda kabanzi)

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Asked by Zatukp 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

MacOS Dock Icon

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we … (funda kabanzi)

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we have an option to revert back to the old dock icon?

Asked by ronpildil 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

FIrefox on Mac. After restart computer Tabs on different Desktops are all in Desktop1

I use Mac with different tabs placed in different Desktops. Example: FF Tab1 on Desktop1 FF Tab2 and FF Tab3 on Desktop3 When for any reason (mac crash and or Restart of… (funda kabanzi)

I use Mac with different tabs placed in different Desktops. Example: FF Tab1 on Desktop1 FF Tab2 and FF Tab3 on Desktop3

When for any reason (mac crash and or Restart of Maxc) When I restart FF and reopen previously closed FF Tabs --> ALL FF Tabs are packed in Desktop1. All other Desktops have no more my previously Tabs I had to (FF Tab2 and Tab3 in previous example are now in Desktop1 instead of being in Desktop3).

Any solution to fix this? Thank you

Asked by exemidd 1 unyaka odlule

Last reply by exemidd 1 unyaka odlule

  • Okugcinwe kunqolobane

Labels printing too big for space

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the labe… (funda kabanzi)

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the label prints. If I download the label onto my laptop and then print, it prints in the correct size. I can also print that same label from my old Mac computer and it works correctly. Why is it suddenly not working to print directly from the website (or Gmail)?

Asked by tisha92 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

HELP! firefox account - suddenly all data deleted

Dear community, I have used firefox for years now and I had it synced with my email adressed. Today I wanted to login with a second profile (from my work) (I did this via… (funda kabanzi)

Dear community, I have used firefox for years now and I had it synced with my email adressed. Today I wanted to login with a second profile (from my work) (I did this via about:profiles, adding a new profile) and when I logged back into my private email I had to change the password since I forgot. Suddenly ALL my user data was deleted, my passwords, my bookmarks, my history. It even shows in my profile that I just opend the account with that email adress now, today, even though I had my account for years. ALL my data is lost. PLEASE help! I am desperate. Thank you sooo much <3

Asked by capharnauem88 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (funda kabanzi)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked by Mike_levin 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (funda kabanzi)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

Asked by wilddonnn 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule