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Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (funda kabanzi)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 4 izinyanga ezidlule

Last reply by cdsnowdon 3 izinyanga ezidlule

my web browser always crashin firefox all distro gnome kde and xfce

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could s… (funda kabanzi)

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could someone help me? I'm on opensuse thunbelweed




Signature core::option::expect_failed | webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index More Reports Search UUID 319ba611-fc97-439f-9456-a9e8d0240613 Date Processed 2024-06-13 05:28:23 UTC Uptime 78 seconds (1 minute and 18 seconds) Install Age 47,424 seconds since version was first installed (13 hours, 10 minutes and 24 seconds) Install Time 2024-06-12 16:15:12 Product Firefox Release Channel release Version 126.0 Build ID 20240509170740 (2024-05-09) Buildhub data OS openSUSE Tumbleweed OS Version 6.9.1-1-default #1 SMP PREEMPT_DYNAMIC Fri May 17 11:59:46 UTC 2024 (0c0b0b5) Build Architecture amd64 CPU Info family 23 model 24 stepping 1 CPU Count 8 Adapter Vendor ID

Advanced Micro Devices, Inc. [AMD/ATI] (0x1002)

Adapter Device ID

Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] (0x15d8)

Startup Crash

False

Process Type parent MOZ_CRASH Reason (Sanitized)

no entry found for key

Crash Reason SIGSEGV / SEGV_MAPERR Crash Address 0x0000000000000000 Available Virtual Memory 4,520,636,416 bytes (4.52 GB) Available Page File 59,609,088 bytes (59.61 MB) Available Physical Memory 2,234,359,808 bytes (2.23 GB) EMCheckCompatibility

True

App Notes

openSUSE TumbleweedFP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+

Crashing Thread (75), Name: WRScene~ilder#1 Frame Module Signature Source Trust 0 libxul.so RustMozCrash context 1 libxul.so mozglue_static::panic_hook /usr/src/debug/firefox-126.0/mozglue/static/rust/lib.rs:98 inlined 1 libxul.so core::ops::function::Fn::call /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:79 cfi 2 libxul.so std::panicking::rust_panic_with_hook cfi 3 libxul.so std::panicking::begin_panic_handler::{{closure}} cfi 4 libxul.so std::sys_common::backtrace::__rust_end_short_backtrace cfi 5 libxul.so rust_begin_unwind cfi 6 libxul.so core::panicking::panic_fmt cfi 7 libxul.so core::option::expect_failed cfi 8 libxul.so core::option::Option<T>::expect /usr/src/debug/rustc-1.76.0-src/library/core/src/option.rs:894 inlined 8 libxul.so <std::collections::hash::map::HashMap<K, V, S> as core::ops::index::Index<&Q>>::index /usr/src/debug/rustc-1.76.0-src/library/std/src/collections/hash/map.rs:1338 inlined 8 libxul.so webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:141 inlined 8 libxul.so webrender::scene_building::SceneBuilder::get_space /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1258 cfi 9 libxul.so webrender::scene_building::SceneBuilder::process_common_properties /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1275 cfi 10 libxul.so webrender::scene_building::SceneBuilder::process_common_properties_with_bounds /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1320 inlined 10 libxul.so webrender::scene_building::SceneBuilder::build_item /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1435 cfi 11 libxul.so webrender::scene_building::SceneBuilder::build_all /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:977 inlined 11 libxul.so webrender::scene_building::SceneBuilder::build /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:588 cfi 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::process_transaction /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:593 inlined 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::run::{{closure}} /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:314 inlined 12 libxul.so core::iter::adapters::map::map_try_fold::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:92 inlined 12 libxul.so core::iter::traits::iterator::Iterator::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/traits/iterator.rs:2462 inlined 12 libxul.so <core::iter::adapters::map::Map<i> as core::iter::traits::iterator::Iterator>::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:118 inlined 12 libxul.so >::call_once /usr/src/debug/rustc-1.76.0-src/library/core/src/panic/unwind_safe.rs:272 inlined 14 libxul.so std::panicking::try::do_call /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:552 inlined 14 libxul.so std::panicking::try /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:516 inlined 14 libxul.so std::panic::catch_unwind /usr/src/debug/rustc-1.76.0-src/library/std/src/panic.rs:142 inlined 14 libxul.so std::thread::Builder::spawn_unchecked_::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/std/src/thread/mod.rs:528 inlined 14 libxul.so core::ops::function::FnOnce::call_once{{vtable.shim}} /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:250 cfi 15 libxul.so std::sys::unix::thread::Thread::new::thread_start cfi 16 firefox set_alt_signal_stack_and_start(PthreadCreateParams*) cfi 17 libc.so.6 start_thread /usr/src/debug/glibc-2.39/nptl/pthread_create.c:447 cfi 18 libc.so.6 __clone3

Asked by Abdelmalik 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

can we reduce disk usage?

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual del… (funda kabanzi)

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual deletion of ancient stuff?

Asked by rayandrews 5 izinyanga ezidlule

Last reply by salphakio 5 izinyanga ezidlule

Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (funda kabanzi)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

MS files are downloaded as .pdf

Hi, For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the corr… (funda kabanzi)

Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

Asked by mikkelwg 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

FireFox 127.0.1 (64 bit) crashes on Windows 10

FireFox just updated itself to the latest version (127.0.1 (64 bit)) on my Windows 10 laptop. Now every time I try to close it, instead of closing, it starts a backgroun… (funda kabanzi)

FireFox just updated itself to the latest version (127.0.1 (64 bit)) on my Windows 10 laptop. Now every time I try to close it, instead of closing, it starts a background process and then crashes after about 25 seconds.

Asked by ActsNowAV 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

XUL Runner message

Hi, I hit Foxfire icon, I get XUL Runner message, Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0 How do I corr… (funda kabanzi)

Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

Asked by odrewid 4 izinyanga ezidlule

Last reply by NoahSUMO 2 izinyanga ezidlule

Firefox loading local files extremely slowly

Out of nowhere a couple days ago Firefox started loading local html files extremely slowly. I was using Live Server to render the pages, so I turned that on and off, unin… (funda kabanzi)

Out of nowhere a couple days ago Firefox started loading local html files extremely slowly. I was using Live Server to render the pages, so I turned that on and off, uninstalled and reinstalled to no avail. I tried dragging files in from the original folder on my computer, but even that doesn't work. I tried updating firefox, and then my computer (which is running Fedora Linux 40), but still nothing.

When I try hitting inspect on the page, it only loads the HTML but doesn't let me inspect the JS as it wont load, and it's saying I have a ton of errors too. I can't look at the errors because they wont load, but I know it doesn't have to do with the original file as there was only one error which the page was working fine with before and each time I try opening the file it gives me a different amount of errors.

I tried clearing my cache and cookies, which didn't work either.

Does anyone know how to fix this? I'm having no other errors on other pages.

Asked by FFiii 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (funda kabanzi)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 4 izinyanga ezidlule

Last reply by Guy Tech 2 izinyanga ezidlule

Google search causes tab to crash

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in ot… (funda kabanzi)

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

Asked by Susan Oakes 4 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

In Firefox, after a reboot, how can I re-open my previous sessions?

In Firefox, after a reboot, how can I re-open my previous sessions? Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've … (funda kabanzi)

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

Asked by macmac 4 izinyanga ezidlule

Last reply by NoahSUMO 4 izinyanga ezidlule

Problem with search results

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported? If you can j… (funda kabanzi)

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Asked by ronoc2020 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Why are sites no longer working on Firefox?

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don… (funda kabanzi)

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

Asked by bjhansen53 4 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Print Preview Defaulting "Printing from Win32 Application"

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview wh… (funda kabanzi)

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview which states "Printing from Win32 Application - Print". We have "print.always_print_silent" set to true, on this and all of the other PCs using the website, but only this PC has the issue. We can't figure out what is making it pop up the print preview.

Asked by itadmin4 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (funda kabanzi)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 5 izinyanga ezidlule

Last reply by cor-el 1 inyanga edlule

Firefox Slow to Load Youtube with Ublock Origin

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is… (funda kabanzi)

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

Asked by allenjftipay10 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (funda kabanzi)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 5 izinyanga ezidlule

Last reply by chris684 1 isonto elidlule

images with animation not displayed on the site

Site (https://www.pinerolo.news/ The animated images of the articles are loaded once every 3. On Chrome Android I have no problem. I solve it manually by resizing the … (funda kabanzi)

Site (https://www.pinerolo.news/

The animated images of the articles are loaded once every 3. On Chrome Android I have no problem.


I solve it manually by resizing the page, so they load.

Where could the problem be? In the animation of their site? Do you have any advice on a fix?

Asked by gerayl7 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule