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Firefox browser is not launching on my pc

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unrea… (funda kabanzi)

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unreadable." And I didn't make any changes myself. So far it was fine. Now what can/should I do?

Asked by michealwd8 5 ezinsukwini ezidlule

Last reply by Jatin Yt 5 ezinsukwini ezidlule

Lags whenever I tried to use Web Developer Tools

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for t… (funda kabanzi)

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

Asked by mark_vincent_16 6 ezinsukwini ezidlule

Last reply by cor-el 5 ezinsukwini ezidlule

Connection to azure cognitive service failed with Firefox

Firefox can’t establish a connection to the server at wss://centralindia.stt.speech.microsoft.com/speech/recognition/interactive/cognitiveservices/v1?language=en … (funda kabanzi)

Asked by Fauzan ahmad 6 ezinsukwini ezidlule

Last reply by zeroknight 5 ezinsukwini ezidlule

Cursor speed is insanely slow only in Firefox

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm us… (funda kabanzi)

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm using a USB trackball mouse. This is only affecting Firefox; no other applications have this issue. Using Windows 10.

Here's what I've tried so far:

  • Restart Firefox
  • Started Firefox in Safe Mode
  • Restart computer
  • Create a new profile in Firefox
  • Check my mouse's firmware
  • Try a different mouse

There was another question about this years ago, but the accepted answer about accidentally enabling a Windows accessibility feature doesn't say which feature it is or how to disable it (if that's indeed the case). The link also seems to redirect to a generic accessibility page.

Asked by Greyson Niedbalski 1 isonto elidlule

Last reply by zeroknight 5 ezinsukwini ezidlule

Firefox hangs when adding or removing monitors

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far. TL;DR - Almost every time I add or remove monitors my Firefox hangs.… (funda kabanzi)

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far.

TL;DR - Almost every time I add or remove monitors my Firefox hangs.

More context: I use a PC laptop and constantly switch from using just the laptop screen to using just a set of two monitors, with the laptop closed. What I do is, I lock my machine, with Firefox open on the laptop screen, connect the monitors, close the laptop lid, and unlock the machine. That causes Firefox to hang and I'm forced to kill it and open it back again. It usually reopens all tabs without a problem but the issue is pretty annoying.

My current version is 125.0.2 and I'm sure the problem dates from several versions

Asked by Victor 1 isonto elidlule

Last reply by zeroknight 6 ezinsukwini ezidlule

firefox does not respond to mouse clicks after update on MacOS

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusabl… (funda kabanzi)

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusable for practical purposes. It's fixed after another manual restart. This unfortunately breaks all the streamlining Firefox has done to restore the session after an update, because none of that stuff works the same after a manual quit and restart. This is happening on MacOS, and it happens across multiple computers.

Asked by uqrcobgezp 1 isonto elidlule

Last reply by zeroknight 6 ezinsukwini ezidlule

Pages won't load after update

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few min… (funda kabanzi)

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few minutes]. I have cleared the cache & data. Chrome works ok.

Asked by markp13a 1 isonto elidlule

Last reply by zeroknight 6 ezinsukwini ezidlule

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (funda kabanzi)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 4 izinyanga ezidlule

Last reply by zeroknight 6 ezinsukwini ezidlule

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (funda kabanzi)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 1 isonto elidlule

Last reply by zeroknight 6 ezinsukwini ezidlule

Connection failed ("Seiten-Ladefehler")

Hello everyone, since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab… (funda kabanzi)

Hello everyone,

since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab; the content of the page is as follows:

Error: Connection failed

An error occurred while connecting to 0.0.0.1.

   The website may be temporarily unavailable, please try again later.
   If you are also unable to access another website, please check the network/Internet connection.
   If your computer or network is protected by a firewall or proxy, please make sure that Firefox is allowed to access the Internet.

How can I prevent this additional page from opening?

Thank you in advance for your help!

Greetings from Maria

Asked by maria.kageneck 1 isonto elidlule

Last reply by cor-el 6 ezinsukwini ezidlule

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (funda kabanzi)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Asked by nathanbee354 5 izinyanga ezidlule

Last reply by the_logic_master 6 ezinsukwini ezidlule

Problems with the Firefox browser

Dear Sir or Madam, I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab… (funda kabanzi)

Dear Sir or Madam,

I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab with allways the same content) in addition to the website that is regularly called up and also works:

Tab-Headline: Seiten-Ladefehler Fehler: Verbindung fehlgeschlagen

Beim Verbinden mit 0.0.0.1 trat ein Fehler auf.


   Die Website könnte vorübergehend nicht erreichbar sein, versuchen Sie es bitte später nochmals.
   Wenn Sie auch keine andere Website aufrufen können, überprüfen Sie bitte die Netzwerk-/Internetverbindung.
   Wenn Ihr Computer oder Netzwerk von einer Firewall oder einem Proxy geschützt wird, stellen Sie bitte sicher, dass Firefox auf das Internet zugreifen darf.


It doesn't matter which regular website I call up - it also happens when I call up the Mozilla Firefox page.

It is as if my website call is executed twice: once normally and everything is displayed correctly. And once as an extra tab with an alleged page loading error where the connection has failed.

How can I prevent these additional tabs with the error message from constantly popping up and being displayed? I have not made any other settings and Firefox has always worked perfectly so far. It doesn't happen with Google Chrome, for example - so it's not my PC.

Can you help me?

Kind regards Daniela Bohle

Asked by Dan Bo 1 isonto elidlule

Last reply by TyDraniu 1 isonto elidlule

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (funda kabanzi)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 2 emasontweni adlule

Last reply by NoahSUMO 1 isonto elidlule

YouTube Advanced Bitrate Not Playing in Firefox

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played… (funda kabanzi)

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played at a higher bitrate, which means even 1080p can play at a higher quality. When setting quality on a video, in addition to the 1080p, you can choose "1080p Advanced bitrate" as an option. Firefox has trouble playing these files, whereas Safari and other browsers don't have a problem with YouTube. Please fix this.

Asked by Larry Silverman 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (funda kabanzi)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Asked by cwweynand 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (funda kabanzi)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Why is Firefox using so much memory for GPU processes?

Hi there, I have noticed that my Win11 Asus laptop is always short on RAM (16GB available), with Firefox taking up a significant amount even with only a few tabs open. … (funda kabanzi)

Hi there, I have noticed that my Win11 Asus laptop is always short on RAM (16GB available), with Firefox taking up a significant amount even with only a few tabs open.

As you can see by the attached image, when I go to 'about:processes' it shows that GPU processes alone are taking up nearly 1GB of memory, with the only tab running being the 'about' page. I only have 6 extensions (uBlock Origin, Zotero, Containers etc) none of which are meant to be RAM intensive.

What are these GPU processes that are running, and how can I reduce the memory used by them?

Thank you.

Asked by Jordan Mccullough 1 isonto elidlule

Last reply by TyDraniu 1 isonto elidlule