• Kusonjululiwe

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (funda kabanzi)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 3 emasontweni adlule

Answered by zeroknight 3 emasontweni adlule

  • Kusonjululiwe
  • Ikhiyiwe

Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (funda kabanzi)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Asked by _dolphins 3 emasontweni adlule

Answered by _dolphins 3 emasontweni adlule

  • Kusonjululiwe

MimeTypes.rdf missing

Hi, I'm using FF on Fedora 39. However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on rest… (funda kabanzi)

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Asked by daswas 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

Black and Pink flicker after update

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing som… (funda kabanzi)

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing some reading online, I turned off hardware acceleration which turned the pink flicker black and now effects several sections of the web browser.

Asked by Deus Mortis 4 emasontweni adlule

Answered by Deus Mortis 3 emasontweni adlule

  • Ikhiyiwe

SIGN in ID/EMAIL

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf … (funda kabanzi)

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf -- ehich would not prove snything. If somebody hsd my enough info they could fake that easy enough. Although they have takenaway allour privacy I refuse to send them that info.

If I had simply said I need helpchanging my password they never would have known. I was honest about the reason I needed a new password. Ended in my contacting Paypal and telling them to not acceot any more charges as I had the Premium email.

So noe I need a new sign-in here and Firefox becuase if I am asked code to be retrieved from that provider I won't be able to get it.

If someone can help me please send notice to : [email address]

Thanks in advance Paul

Asked by Paul Ellis 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

  • Kusonjululiwe

Changing color of some elements

Hi, How do I change the color of the white border and the color of the arrows? I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important;… (funda kabanzi)

Hi,

How do I change the color of the white border and the color of the arrows?

I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important; color: white !important; background-color: #1551C0!important; } menupopup { -moz-appearance:none!important; background-color: #1551C0!important; border:none !important; padding:5px 0px 5px 5px!important; }

I have .menu-right { filter: invert(100%) !important; but it only turns the arrows white in some locations but not in the bookmarks menu and not in the right-click menu.

Asked by fioiu omotrl 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

How can I enable sound on pop-up blocked

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and ca… (funda kabanzi)

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and cant figure out why I' not getting the new content

Asked by jpnyc 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

Firefox 125.0.1 32 in Windows 10/64

I just switched to Windows 10 from Windows 7. Firefox was working fine, but now many or most pages are garbled; see screen-capture fragments at http://www.fenichel.net/f… (funda kabanzi)

I just switched to Windows 10 from Windows 7. Firefox was working fine, but now many or most pages are garbled; see screen-capture fragments at http://www.fenichel.net/firefox/. I tried a new Firefox 64-bit, but it crashed on most pages.

Asked by bob380 3 emasontweni adlule

Answered by bob380 3 emasontweni adlule

  • Kusonjululiwe

Firefox displays the same name in the title bar for different profiles

In Linux Ubuntu I created 4 different launchers for 4 profiles. Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar f… (funda kabanzi)

In Linux Ubuntu I created 4 different launchers for 4 profiles.

Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar for all windows. This causes confusion when I'm using the different profiles. Furthermore, the icon displayed in the icon bar is also the same for the 4 profiles, although I have configured a different icon for each profile. I ask for help as I need each instance to have its own name and icon displayed correctly.

The launchers look like this:

firefox-profile1.desktop: Name= Profile 1 Exec=firefox -P profile1 --no-remote Icon=~/.local/share/icons/profile1.png

firefox-profile2.desktop Name=Profile 2 Exec=firefox -P profile2 --no-remote Icon=~/.local/share/icons/profile2.png

firefox-profile3.desktop Name=Profile 3 Exec=firefox -P profile3 --no-remote Icon=~/.local/share/icons/profile3.png

firefox-profile4.desktop Name=Profile 4 Exec=firefox -P profile4 --no-remote Icon=~/.local/share/icons/profile4.png

Asked by Alex 2 emasontweni adlule

Answered by Alex 2 emasontweni adlule

  • Kusonjululiwe

Add-on no longer on Toolbar

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View. I ran Remove and then Added it again, … (funda kabanzi)

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Asked by metaguy 3 emasontweni adlule

Answered by zeroknight 2 emasontweni adlule

  • Kusonjululiwe

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (funda kabanzi)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Asked by o.damen 3 emasontweni adlule

Answered by o.damen 3 emasontweni adlule

  • Kusonjululiwe

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (funda kabanzi)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Asked by johnghosting 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Window to https://0.0.0.1/ opens automatically all the time

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0 Steps to reproduce: Use Firefox only once (Youtube,gogele,etz Actual resul… (funda kabanzi)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0

Steps to reproduce:

Use Firefox only once (Youtube,gogele,etz

Actual results:

Window to https://0.0.0.1/ opens automatically all the time

Expected results:

Use this website without being automatically redirected to https://0.0.0.1/.

Asked by Sebastian Becker 1 isonto elidlule

Answered by Paul 1 isonto elidlule

  • Kusonjululiwe

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (funda kabanzi)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 3 emasontweni adlule

Answered by NoahSUMO 3 emasontweni adlule

  • Kusonjululiwe

Issues With Websites Loading/Re-Directing - Firefox Browser Only PC and Mac OS

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to … (funda kabanzi)

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

Asked by jransom18 1 isonto elidlule

Answered by jransom18 3 ezinsukwini ezidlule

  • Kusonjululiwe

how to remove the "how to set your home page" tab that opens every time

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and resta… (funda kabanzi)

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Asked by mmzz02468 4 ezinsukwini ezidlule

Answered by cor-el 4 ezinsukwini ezidlule