I-Firefox Community Forum

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing). I also can't obtain another tab - I'm restricted just to the one page I'm currently using

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com

What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

And it is rather annoying that the report does not tell me which addon is misbehaving either. I do know it runs just fine without any addons enabled so hence, the problem lies with a buggy addon and I'm left in the dark about which one.

It is really sad that there is no way to contact mozilla directly The update installed on my Windows 7 64 bit is now storing cookies for Proton Mail and that makes the storage amt increase from 29Kb to 78Kb and I am not happy that I can not find a way to remove or revert the update so detail steps to complete that process would be nice. As for my future use of Firefox and involvement with Mozilla I am very seriously considering NO further use of both and your claims are starting to become lies you are permitting tracking in my view of this behavior Community Members should not be dealing with these concerns GET OFF your lazy back side Mozilla

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since August, so I have not really been using it since then. Tried all the troubleshoot steps that Mozilla recommends but still crashing e.g reinstall, fresh install.

i have tried multiple extent ions to disable ai in the search box on Firefox an nothing works i still get ai. Again why does everyone think ai is so great. why again are people not given a choice like do you want or not want ai. HATE AI IN SAMSUNG GEMINI AND GOOGLE do not want ai anywhere ion my computer or i phone and please let me know if there is an addon or extensions in Firefox to not see it in my searches in google searches

A website added as exception is deleted next time Firefox is used. Cannot find any solution. Can turn off ETP manually via shield symbol in url bar.

Edition Windows 10 Pro Version 22H2 Installed on 30/10/2024 OS Build 19045.6466 157.0 Firefox Release

For the last several weeks, one of my computers when it updated to the new settings menu (version 156ish?), it has lost the ability to maintain some of the synced profile settings. For example, I have a couple websites that I list in the exceptions to not have Firefox clear the cookies, and I additionally have the clear cookies and site data check box enabled so that every other website I visit clears upon exiting. This is the setting combination I have utilized for years to keep the cookies from only 2 websites and clear out everything else.

On one of my computers, I'm able to add the exception, and as long as I do not close Firefox, the website exception settings stick. However, as soon as I exit Firefox, and open it back up, the settings clear themselves again, and I have to manually enter the exceptions again. This is very frustrating because one of the sites that I keep the cookies on the exception list has multiple different logins saved so that I don't have to manually re-login to every time I open Firefox.

I have attempted a refresh, and that did not fix the problem. I have fully uninstalled Firefox, manually deleted the %APPDATA%\Mozilla\ folder contents, reinstalled foxfire and this too does not fix the problem.

The weirdest part of this whole issue is my laptop, does not have this problem and the exceptions are sticking so I know that this setting combo works. Additionally, I have tried unchecking the clear cookies and site data box and this too is not allowing the exceptions to stick.

I have also tried re-syncing my account to pull the settings from my laptop and this too is not working.

This experience is on Firefox 157.0.1 (64-bit), Windows 11 Pro 26H2

Thanks for your time and please advise as to how to fix.

Hi. Recently I have been having issues connecting to various websites including ones that I have connected to in the past. The first one that I noticed that I could no longer connect to was The Trek (https://thetrek.co/) which I have for several years had no issue connecting to. Now it is happening with various other websites. I want to continue to be able to access the blogs etc. on their website. Thank you!

I have been having random crashes Firefox Snap on Kubuntu 24.04 (and now 26.04). Sometimes Firefox will run stably for over an hour, sometimes it will crash in less then a minute from (re-)launch. I have tried the usual troubleshooting steps of 'run in troubleshoot mode', 'refresh', disable plugins, but the crashing seems to happen even when running in troubleshoot mode. I also have not been able to figure out any kind of event or user-action that triggers the crash; it might happen while browsing, it might happen while I am not even at my computer. At first I thought 'the Devs will handle this', but it has been some 6 months so I think my case is not very common/pressing to the community. I'd like to take a more proactive approach in solving the problem. I am still a novice at software fixing, so I might have skipped or missed a very basic step in the '10 things to try to fix Firefox'.

Hello Mozilla Support,

I'm experiencing an issue with how Firefox displays date and time input fields on websites when using Hebrew (Israel).

• • Environment:**

- Firefox version: 158.0 (64-bit) - Operating system: Windows - Browser interface language: Hebrew - Regional locale: he-IL

• • The problem:**

Date fields are displayed in the format YYYY.MM.DD (for example, 2026.10.14) instead of DD/MM/YYYY (14/10/2026).

Time fields also sometimes display their components in an incorrect order, apparently due to right-to-left (RTL) handling.

This issue occurs across multiple websites, including the standard HTML date input example on MDN, so it is not specific to any particular website.

• • Troubleshooting already performed:**

1. Verified Windows regional settings: Hebrew (Israel), short date format dd/MM/yyyy, and time format HH:mm. 2. Verified Firefox regional preferences show he-IL. 3. Tested intl.regional_prefs.use_os_locales with both true and false. 4. Tested intl.locale.requested with he,en-US, he-IL,en-US, and he-IL. 5. Changed the preferred website language order to prioritize he-IL. 6. Restarted Firefox after making changes.

Unfortunately, the date issue persists, and the time field display is also inconsistent.

• • Expected behavior:**

Date fields should display DD/MM/YYYY, and time fields should display HH:mm in the correct visual order, while keeping the Firefox interface in Hebrew.

Could you please confirm whether this is a known Firefox bug and whether there is a supported workaround or a planned fix?

Thank you.

What the living hell is this? This is prevalent on every PC I've installed FF. Just starting a clean browser with a single tab use 19GB of RAM within 1 second... No wonder why browsing been excruciatingly slow since the previous update.

Yes, I use add-ons like 90% of the users, but that should not warrant a serious and consistent memory leak.

Title. 156.0 had NVIDIA Video Super Resolution working just fine. 156.0.1 has broken it on my setup. Nothing I have done has brought it back - toggling settings, clearing caches, forcing it on in about:config, etc. The plugin seems to be broken.

Was working just fine for over a year prior.

Latest Stable Firefox 156.0.1 RTX 5080 Driver 596.49 (May '26)

Does not show as working in the Control Panel, and is clearly not working on any video site. YouTube, the BBC, and Twitch were the ones most tested.

Please consider a fix. Thank you.

My computer just updated Firefox. Since that happened I can't stream a movie in full screen. That is, I can make the window as big as the screen, but I can't hide the tabs, time and date, pull down menu titles, etc, I want to see nothing but the movie. On Netflix you typically do this by clicking on the rectangle in the bottom right corner. But now nothing happens when I click on this. Can you help with this?

Thank you

I uploaded an image to show what I mean, but nothing is showing next to the words Uploaded images.

I use Read Aloud in Firefox on my gmail. Sometimes it works and sometimes it gives this message:

"Missing host permission for the tab", It gave this message a couple of mornings ago and later in the day it could read the same gmail. Today it is back to not being able read multiple gmails. The extension is ver 1.71.1 and Firefox is 157.0.1 (64-bit). Windows 11 PRO 25H2.

Now it is working again on my gmails. Read Aloud is a critical tool for me. Last week it was working all the time. I complained to the text owner(The Bulwark for instance). in a couple of situation. Now I feel foolish because it probably isn't their fault.

I've followed all of Firefox's suggestions for translating web pages without success. (I have the latest version of Firefox.) No translation panel automatically opens when I visit a page in French. I have no translation icon in the tool bar to click, and "translate page" doesn't appear in any Firefox drop-down menus. No translation options appear when I right click on the web page. Any suggestions?