Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (funda kabanzi)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem i… (funda kabanzi)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 4 izinyanga ezidlule

Answered by t.r.ernst 4 izinyanga ezidlule

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Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (funda kabanzi)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 2 iminyaka edlule

Answered by James 2 iminyaka edlule

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How to provide ownership information for a personal website

To get to the point; I would like to make myself available in order to supply the information needed to establish my own website from my own server. I don't want to be fo… (funda kabanzi)

To get to the point; I would like to make myself available in order to supply the information needed to establish my own website from my own server. I don't want to be forced to buy the rights to my own intellectual property. When I make it known that I am interested in a specific web address for my own use this will be used to gouge my resources and just make me pay a fee for things I don't need. Mozilla says that my website is not secure but I have an SSL certificate and it even later admits that the information is encrypted. I'm not mad, I simply don't want to be bullied and wrangled into purchasing what I don't need. Nobody has the web address I currently have as my ServerName. The more I advertise it while I am working on it, the more likely I will be gouged or it will be stolen out from under me.

I've been working on computational engineering topics on my own for about a year and a half since I have been unemployed. I am interested in developing my own website, free and clear. I have gotten to the point that I can access what I have built on my local network. I run a Macbook Air and dual boot a tower with Ubuntu 22.04 and Windows 10. I built a website on Github but I want to run my own version on Apache from my Ubuntu OS. So far I have an Apache server running and I can access my website with the web address (httpS://www.example.com) I want from the Ubuntu tower. When I am on my Mac I have to type the IP address of the tower to access the site; the web address won't work. I can do the same thing from my iphone while in the house as well. I have created my own SSL certificate (though I am not a certificate authority). When I access the website on the tower with the web address, Mozilla bonks me with a security warning. It says that there is no ownership information, though when I made the SSL cert, I provided a lot of info. I have a legitimate company verified with the IRS (established Jan 2022). I have a paypal account for any financing I may need to do, though I don't want to support greedy ISPs that horde resources and spy on their clients. I can provide practically any info you may need and I appreciate any advice you can give to help me avoid paying through the nose for a pet project that will NEVER turn a profit, especially if it has any additional overhead. I was given the tower through a contract position and I want to use it to it max value.

All that being said, I appreciate a stranger listening to my problems and considering them for a thoughtful response. I understand you have a boss and you may need to say what you need to say. I will try my best to be respectful; though I am rarely respected.

Asked by TOKI 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (funda kabanzi)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 2 iminyaka edlule

Answered by cs14 2 iminyaka edlule

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How to set to "print with system dialog" ... only

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3). Is there an… (funda kabanzi)

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

Asked by Matt 6 izinyanga ezidlule

Answered by TyDraniu 6 izinyanga ezidlule

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How to 'Clear' or 'Delete' Private Tab entries/items in the History 'Recently Closed Tabs' field.

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode… (funda kabanzi)

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

Asked by Antiquetuck 5 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

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Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (funda kabanzi)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (funda kabanzi)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 4 izinyanga ezidlule

Answered by Mark 4 izinyanga ezidlule

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Lost bookmarks

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, … (funda kabanzi)

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

Asked by amanda52 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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ALT-SHIFT-LEFT got remapped to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (funda kabanzi)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Asked by fritzthecat4 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Tineye worked great until i created a new account, now it won't work says "allow cookies' and I don't know how

PLEASE READ THOROUGHLY - Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until… (funda kabanzi)

PLEASE READ THOROUGHLY - Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (Firefox-Mozilla kinda encourages using their tools to block cookies, which I much prefer), and I CANT FIND WHERE TO ALLOW (not yelling its just that I said this before and it wasn't noticed) cookies even if I did (I went to Firefox preferences all I could find was under privacy & security cross-site cookies but that did nothing) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to try (I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you! I did get the following reply, saying to allow cookies (BUT I DON"T KNOW HOW OR WHERE TO DO IT) and something about a new browser profile and to stay out of my sync account, and I APOLOGIZE, but I have no clue what all that means. What is a broweser profile, what is a sync account and how do I stay out of it? I guess well I know i'm not too smart about this kinda stuff, so I apologize but I think I need detailed step by step what to do to fix this. I know thats a lot of typing, sorry.

Asked by PocketDan 1 unyaka odlule

Last reply by NoahSUMO 1 unyaka odlule

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immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (funda kabanzi)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

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Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (funda kabanzi)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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The new apostrophe quicksearch-function is a problem for me

Hello There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefo… (funda kabanzi)

Hello

There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefox 125.0.3 on a Macbook Air.

This new function makes it very difficult for me to practice touch typing in Firefox, and I would like to turn this function of.

Best regards Max Andersson

Asked by Max Andersson 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (funda kabanzi)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

Asked by Jacqueline Lam-McArthur 3 izinyanga ezidlule

Answered by Denys 3 izinyanga ezidlule

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shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (funda kabanzi)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Asked by BodhiBen 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Two Mac Systems, Two Different Firefox Experiences

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories"… (funda kabanzi)

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

Asked by Homer712 6 izinyanga ezidlule

Answered by Konstantina Papadea 6 izinyanga ezidlule

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Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (funda kabanzi)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 1 unyaka odlule

Answered by tonywoode 1 unyaka odlule