• Kusonjululiwe

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (funda kabanzi)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 3 emasontweni adlule

Answered by NoahSUMO 3 emasontweni adlule

  • Kusonjululiwe

Issues With Websites Loading/Re-Directing - Firefox Browser Only PC and Mac OS

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to … (funda kabanzi)

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

Asked by jransom18 1 isonto elidlule

Answered by jransom18 3 ezinsukwini ezidlule

  • Kusonjululiwe

how to remove the "how to set your home page" tab that opens every time

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and resta… (funda kabanzi)

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Asked by mmzz02468 4 ezinsukwini ezidlule

Answered by cor-el 4 ezinsukwini ezidlule

  • Kusonjululiwe
  • Ikhiyiwe

Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (funda kabanzi)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Asked by _dolphins 3 emasontweni adlule

Answered by _dolphins 3 emasontweni adlule

  • Kusonjululiwe

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (funda kabanzi)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 4 emasontweni adlule

Answered by nayrdrofwarc 4 emasontweni adlule

  • Kusonjululiwe

4chan boards default to black in Firefox 125, Macos 12.7.4, mid 2015 Macbook pro

With the exception of the Home and Catalog pages in the yotsuba theme, all boards default to black and only on Firefox, not Safari or Chrome browsers. Any idea how to fi… (funda kabanzi)

With the exception of the Home and Catalog pages in the yotsuba theme, all boards default to black and only on Firefox, not Safari or Chrome browsers.

Any idea how to fix this? I'm looking to get back my default Yotsuba theme.

Asked by Gene 4 ezinsukwini ezidlule

Answered by Gene 4 ezinsukwini ezidlule

  • Kusonjululiwe

Save one autofill entry for usernames across all sites?

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be pr… (funda kabanzi)

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

Asked by ballakoala 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

Captcha partly loads, spins at tick box, does not time out.

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrom… (funda kabanzi)

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

Asked by Brenton Roy 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

  • Kusonjululiwe

Google ReCAPTCHA does not work

Hey, Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser. reCaptcha de… (funda kabanzi)

Hey,

Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser.

reCaptcha demo: https://www.google.com/recaptcha/api2/demo

Asked by jankec08 1 isonto elidlule

Answered by Paul 1 isonto elidlule

  • Kusonjululiwe

Firefox View Open Tabs is EMPTY!

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows… (funda kabanzi)

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows, View Open Tabs is completely empty. I'd very much like to restore that 'index' without losing all those pages/tabs (it's my reading & ToDo list).


Sometime recently, I found it using gobs of CPU even though Javascript was (and still is) disabled, so I found the top CPU process and killed it. Instead of a single page going blank, Firefox crashed. Sometime after that I noticed that View Open Tabs was no longer populating. Maybe that contributed or instigated the dysfunction?

Asked by Mike Landis 1 isonto elidlule

Answered by Mike Landis 1 isonto elidlule

  • Ikhiyiwe

SIGN in ID/EMAIL

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf … (funda kabanzi)

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf -- ehich would not prove snything. If somebody hsd my enough info they could fake that easy enough. Although they have takenaway allour privacy I refuse to send them that info.

If I had simply said I need helpchanging my password they never would have known. I was honest about the reason I needed a new password. Ended in my contacting Paypal and telling them to not acceot any more charges as I had the Premium email.

So noe I need a new sign-in here and Firefox becuase if I am asked code to be retrieved from that provider I won't be able to get it.

If someone can help me please send notice to : [email address]

Thanks in advance Paul

Asked by Paul Ellis 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

  • Ikhiyiwe

Triplicate of Problem

thank you for taking out my new real email that I wish to use a sign-in ID I read the ibstructions to not leave personal info.But I was wondering how Iwould get an answer… (funda kabanzi)

thank you for taking out my new real email that I wish to use a sign-in ID I read the ibstructions to not leave personal info.But I was wondering how Iwould get an answer -- and of course I just have to check back here regulary. If Mr. Moderrator you know a link to solve my problem I would appreciate.

Sincere Thanks Paul

Windows 10 --22H2 ---Sorry.

Asked by Paul Ellis 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

  • Kusonjululiwe

specific website no longer loading

Hi, one of my most commonly visited websites (boardgaming commmunity) is no longer loading: https://boardgamegeek.com … (funda kabanzi)

Hi, one of my most commonly visited websites (boardgaming commmunity) is no longer loading: https://boardgamegeek.com

Asked by gignjatic7 1 isonto elidlule

Answered by jonzn4SUSE 1 isonto elidlule

  • Kusonjululiwe

Double icons on Stop & Reload buttons when using custom icons

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my St… (funda kabanzi)

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my Stop icon.

Please see attached image and animation.

Any idea if this is a minor bug?

Below is my code to split the Reload button into Reload & Stop buttons, then to add text to the navigation buttons, and finally to add icons to the navigation buttons.

This anomaly happens whether or not I split the Reload & Stop buttons. With just a single Reload button, I'm also seeing the default Reload icon appear over my own.

Thank you.

/* ---------- SPLIT RELOAD BUTTON INTO RELOAD & STOP ------------- */
#reload-button, #stop-button {
   display: inherit !important; 
} 
#reload-button > .toolbarbutton-icon {
  -moz-appearance: none !important; 
}


/* ------------ ADD TEXT LABELS TO NAVIGATION TOOLBAR BUTTONS --------------- */
/* Shows both icon and label for toolbarbuttons */
toolbar .toolbarbutton-1[label]{
  flex-direction: column;
  align-items: center !important;
}
toolbar .toolbarbutton-1[label]:not([disabled]):hover{ background-color: var(--toolbarbutton-hover-background) !important; }
toolbar .toolbarbutton-1[label] > .toolbarbutton-icon,
toolbar .toolbarbutton-1[label] > .toolbarbutton-badge-stack{
  padding: var(--toolbarbutton-inner-padding) !important;
  padding-bottom: 0px !important;
  height: calc(var(--toolbarbutton-inner-padding) + 16px) !important;
  border: none !important;
  background-color: transparent !important;
  box-shadow: none !important;
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text {
  display: flex !important;
  min-height: 16px !important;
  padding-top: 3px !important;
  padding-bottom: 6px !important;
  background-color: transparent !important;
  overflow: hidden;
  width: 9ch; /* changes space between buttons */
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text::before{
  margin-inline: auto;
 }
:root:not([uidensity="compact"]) toolbar .toolbarbutton-1[label] > .toolbarbutton-text{ padding: 2px !important; }


/* ------------ ADD CUSTOM ICONS TO NAVIGATION TOOLBAR BUTTONS ----------- */
#back-button {
   list-style-image: url("image/back.png") !important;
   padding-top: 8px !important;
}
#back-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#forward-button {
   list-style-image: url("image/forward.png") !important;
   padding-top: 8px !important;
}
#forward-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#reload-button {
   list-style-image: url("image/reload.png") !important;
   padding-top: 8px !important;
}
#reload-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#stop-button {
   list-style-image: url("image/stop.png") !important;
   padding-top: 8px !important;
}
#stop-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#print-button {
   list-style-image: url("image/print.png") !important;
   padding-top: 8px !important;
}
#print-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#home-button {
   list-style-image: url("image/home.png") !important;
   padding-top: 8px !important;
}
#home-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}

Asked by Slouch 1 isonto elidlule

Answered by Slouch 1 isonto elidlule

  • Kusonjululiwe

Yahoo Search Cannot Be Removed

I have read through the user threads and tried everything I could find including malware searching and, of course, setting google as my search preference but no matter wh… (funda kabanzi)

I have read through the user threads and tried everything I could find including malware searching and, of course, setting google as my search preference but no matter what I try the splash page for Firefox (re-installed twice) is Yahoo. Has anyone found a cure for this issue on their Mac - my Mac parameters are in the attached screenshot.

Thanks for any sage wisdom!

Asked by eric234 5 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 5 ezinsukwini ezidlule

  • Kusonjululiwe

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (funda kabanzi)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 3 emasontweni adlule

Answered by zeroknight 3 emasontweni adlule

  • Ikhiyiwe

How to restrict website on specific country?

Our website The Last Price is based in Qatar that have different category products like iPhone Mobile Phones, Tablets & Earbuds, Home Appliances, Accessories (Mobile … (funda kabanzi)

Our website The Last Price is based in Qatar that have different category products like iPhone Mobile Phones, Tablets & Earbuds, Home Appliances, Accessories (Mobile Covers & Cases, Keyboards & Controllers, etc.) and many other eCommerce products.

As I mention above that we have different ecommerce products which we only want to sell in Qatar but we are getting some other countries traffic like USA, Pakistan, Germany, Brazil, Argentina, so how we can block these countries or anything in Google Search Console which help to keep the website with country specific?

Is there any specific Mozilla Firefox extension that you recommend or any HTML code help to block other country traffic?

Thanks John The Last Price : https://www.the-lastprice.com/

Asked by workup89 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Blocked on a site

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please? It totally blo… (funda kabanzi)

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

Asked by Sarah Godbey 2 emasontweni adlule

Answered by zeroknight 2 emasontweni adlule

  • Kusonjululiwe

Amazon Parent Dashboard not functioning on Firefox (but works on Chrome)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.… (funda kabanzi)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

Asked by benshakespeare 3 emasontweni adlule

Answered by zeroknight 3 emasontweni adlule