Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (funda kabanzi)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 3 ezinsukwini ezidlule

Offline mode is online and is still connecting to Internet

Hello everyone, Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was check… (funda kabanzi)

Hello everyone,

Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was checked and surprisingly it stays online even when offline mode is used upon start using profile manager. For this, you can create a new profile and start the browser in offline mode and search something in address bar. At first, you will be greeted with an offline mode message but if you hit refresh then the browser becomes online and the search results are now available. This is not just related to search results but any websites.

Hope you guys can provide some info as this is really unexpected behavior.

Thank you and looking forward to your suggestions

Test specs: Windows 7-10/Linux/Ubuntu Firefox version: ESR 102.5.0/Standard 107.0

Asked by d3nkzplfcx 5 ezinsukwini ezidlule

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (funda kabanzi)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Asked by Doug Buchs 6 ezinsukwini ezidlule

Last reply by Doug Buchs 5 ezinsukwini ezidlule

Pinned tabs

I am so fed up losing my pinned tabs. I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs. The permanent ones must not be ab… (funda kabanzi)

I am so fed up losing my pinned tabs.

I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs.

The permanent ones must not be able to be removed without myself physically clicking and removing them individually and are persistent when opening new browser instances, cannot be cleaned/removed by other cleaner programs are not saved in History.

Permanently pinned tabs should show a mark on the tab like a red padlock.

I use One Tab, but that has it's down side in that it clears my Tabs from the browser in to one single tab and then it is difficult to manage them, there are others and they all have their failings.

Please provide this locked tab facility.

Asked by p.newbon 3 emasontweni adlule

Last reply by Dropa 3 emasontweni adlule

Youtube doesn't begin playback in latest firefox

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playb… (funda kabanzi)

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Asked by wurstchen 1 inyanga edlule

Last reply by Dropa 1 inyanga edlule

enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling an… (funda kabanzi)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

All firefox based browsers stop video playback if window/tab loses focus

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus.… (funda kabanzi)

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Asked by lulyro 14 amahora adlule

Last reply by cor-el 9 amahora adlule

Youtube glitching out

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing pr… (funda kabanzi)

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing properly. I couldn't shut off annotations, for example, and then there were times when the browser would say that the page was slowing down Firefox (often taking up to 60% of memory in my task manager, which should not be possible). Other times I couldn't pause a video. or if I closed the vdeo out, it would still briefly play audio from it in the background. I tried clearing the cache and later my temp files in my laptop and checked other sites to see if similar issues occur. None of them seem to be affected by this. I even shut down the computer and retarted it while putting it on the charger during startup to clear any bugs via power cycle and this is still happening on and off. Anyone have a clue what's going on?

Asked by Marc7 1 usuku oludlule

msn articles

on all msn articles i open there is a news clip next to it , it so large it covers part of the first 2 paragraphs, it does not do this on chrome see below … (funda kabanzi)

on all msn articles i open there is a news clip next to it , it so large it covers part of the first 2 paragraphs, it does not do this on chrome

see below

Asked by buckdawg 4 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (funda kabanzi)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, perhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 5 ezinsukwini ezidlule

Last reply by TyDraniu 4 ezinsukwini ezidlule

Download/Save location always "Documents"

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "ab… (funda kabanzi)

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "about:config", when I save it goes to "Documents". Right now, but say it's set to my desired location, but when I do a "save as" it goes right to "Documents", as if "settings" isn't even there.

How to I get the save location to stay where I want it to be every time?

Asked by vkk4 5 ezinsukwini ezidlule

Last reply by Terry 5 ezinsukwini ezidlule

Save path dosent remember

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome … (funda kabanzi)

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome when i double click i get drop down with paths i allready used so i just pick instead type every time (it can be frustrating because sometimes i mistype)

Image shows best what i mean :)

Asked by neocro44 5 ezinsukwini ezidlule

Last reply by neocro44 3 ezinsukwini ezidlule

How to set yahoo email as the default mailto when it's not offered in firefox settings

How do I set yahoo email as the default mailto when it's not offered in Firefox settings? I maybe wrong, but a long time ago Microsoft Edge kelp trying to replace Firefox… (funda kabanzi)

How do I set yahoo email as the default mailto when it's not offered in Firefox settings? I maybe wrong, but a long time ago Microsoft Edge kelp trying to replace Firefox and I had to get a Advance Uninstaller Pro to remove Edge. I think Microsoft removed part of Firefox, at lest Yahoo email from the setting as I've never seen it offered in Firefox Setting. How can I get it back? And I have no idea if the "Share Data" below is the problem.

Asked by grt_49 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Multirow Bookmarks

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked… (funda kabanzi)

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked. I reinstalled it and have a bit of cleanup to do, but everything works now except my faithful (up-to-now) multirow toolbar. Here's the code in my userChrome.css file.

/* Multi-Row Bookmarks Toolbar */

  1. PersonalToolbar {
 /* Override max-height */
 min-height: unset !important;
 max-height: unset !important; */

}

  1. PlacesToolbar > hbox:first-child {
   display: block

}

  1. PlacesToolbarItems {
   display: flex;
   flex-wrap: wrap

}

Previously, this was in my profile folder. If I move this out of the profile folder, my browser works fine but there is no multi-row toolbar. If I put it back into the profile folder, I have a multi-row toolbar, but no contentd in the main window.

I am perplexed. Help? --elizabeth

Asked by baker_eliz 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

Firefox Private Browsing

I recently added Private Browsing on my Firefox browser. I do not want it and have tried several times to find a way to remove it, but cannot. Please help me. I am not… (funda kabanzi)

I recently added Private Browsing on my Firefox browser. I do not want it and have tried several times to find a way to remove it, but cannot. Please help me. I am not very computer literate, so need simple answers. I see the Icon on my lower bar and hoped it would have an option for removal, but cannot find one. Thank you.

Asked by bevsantqs 3 emasontweni adlule

Last reply by bevsantqs 3 emasontweni adlule

  • Kusonjululiwe

History locked in time

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu&g… (funda kabanzi)

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu>Settings>Privacy. Private is unchecked. I've selected Clear History Time Range Everything, all boxes checked. Settings When closed Firefox should delete all boxes checked.

Remember Browsing History and it doesn't update when I open the sidebar. Last Visited is the only selection that shows any sites and it doesn't update as I browse new sites. By Date and Site, Most Visited, by site, by date do not show any sites.

I've even uninstalled Firefox and reinstalled and not sure how but it has the same history as well as last tabs opened.

Asked by cg1123 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (funda kabanzi)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 3 emasontweni adlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule