I-Firefox Isithangami Sokwesekwa

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case.

What i did difrently? I loged in with google account instead of email and password on sync page. (from the begining i newer joined my google email with google account in mozila sync service, i always loged in with email and password.) And somehow mozila created new account which is empty ??? If i log out of firefox sync and log in with email and password then i get again redirected to this new firefox sync account which is joined with a google account. How can i get back my bookmarks and passwords? I waited for one hour and password section in browser is still empty and no bookmarks in browser. :(

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tried to sync my Desktop Settings (tabs, bookmarks, etc ) to my Laptop such that when I open Firefox on the Laptop it mirrors what I see on my Desktop, but to no avail.

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collection on both.

Thanks R L Ellsworth

Hello Mozilla,

I'm at wit's end with using Firefox sync. I've tried every fix I can find in the support docs, including deleting my account, stopping sync on all devices and fully deleting the app on 2 Windows PCs, a Mac, two iPads and an iPhone. I've tried creating a new account, then reinstalling a clean backed up copy that I'd fixed all the screwed up bookmarks, then reinstalled and reysnced all devices and FF sync is still an utter mess.

It keeps messing up the order of my folders and bookmarks, as well as randomly duplicating the bookmarks all over hell and creation in my bookmarks segmentation.

This is the first time I've had a problem with Sync, but I'm getting sick of it, because I cannot rely on it to work and because I'm too reliant on my bookmarks for many things, I'm about to dump using Firefox entirely, which is saying something because I despise other browsers.

I'd appreciate help.

Chris Pierdominici

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error.

How do i sign in on my laptop and how do i turn it on in firefox?

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a different method.

I would now like to delete my data from this (Mozilla) site but can't find it. Please show me how to clear all my bookmarks, passwords (!!!), everything from this site.

Thanks

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried allowing all cookies, restarting the browser several times, and even explored the config files.... to no avail.

How do I "enable local storage"? that's the error that sync provides me, but there is no option to fix that and all of your help files point me to cookies information (which I have done everything with). There are no actual help files to fix the local storage problem. This is frustrating!

Do I have to uninstall the entire application? If so, how to I preserve my bookmarks and pws without also porting over whatever is broken in the application?

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email, I reset my password and my information was gone.

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?