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Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete… (funda kabanzi)

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Asked by Gitana 2 iminyaka edlule

Answered by Gitana 2 iminyaka edlule

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Firefox Uninstall

So I'm trying to remove my firefox data such as my bookmarks and saved log ins from a work computer because I retired. I signed out of firefox on the computer. I uninst… (funda kabanzi)

So I'm trying to remove my firefox data such as my bookmarks and saved log ins from a work computer because I retired. I signed out of firefox on the computer. I uninstalled it on this computer and then reinstalled and it's still showing the information even after logging out and restarting computer. I also deactivated the computer from my list of devices on my firefox account and that still did not remove the data. Can you please assist me in this removal of my firefox information from this computer.

Thank you, Cherie

Asked by Cheriewellslee70 2 iminyaka edlule

Last reply by AliceWyman 2 iminyaka edlule

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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (funda kabanzi)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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How can I prevent Yahoo from stealing my search engine preference? Safe mode can't be searched.

search engine on firefox can't find "safe mode" which I need to deep six Yahoo. My search engine is DDG but Yahoo keeps interfering with my free choice. How can I deep si… (funda kabanzi)

search engine on firefox can't find "safe mode" which I need to deep six Yahoo. My search engine is DDG but Yahoo keeps interfering with my free choice. How can I deep six Yahoo?

Asked by queenvictrola 1 unyaka odlule

Last reply by James (On Leave) 1 unyaka odlule

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Mysterious pinned tabs keep appearing in my browser (for random somewhat spammy-looking websites). How can I stop them?

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, ot… (funda kabanzi)

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, others in languages I don't understand, etc. At first I downloaded a webpage blocker, blocked the ones that were pinned, and deleted the tabs. However, after a short while (an hour or two) they would appear again in pinned tabs only this time it would say website blocked.

I uninstalled and reinstalled firefox in hopes that would solve the issue, but it is still happening. I unpin the tabs and delete them immediately after I notice them, but they keep appearing. I really like using Firefox and use it often for work, but I'm concerned for my personal and work security. What should I do?

Asked by estina 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Potential security issue ONLY in Firefox. All other browsers work fine.

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. Th… (funda kabanzi)

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

Asked by jculligan 1 unyaka odlule

Answered by MarkRH 1 unyaka odlule

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Attempting to Save a displayed PDF opens a floating menu item and "freezes" Firefox 115.0.2 in OSX 12.6.3

I am trying to save the PDF at this URL: https://s3.amazonaws.com/com.eventide.downloads/Product+Manuals/H9ControlManual.pdf When I select save in the upper right corne… (funda kabanzi)

I am trying to save the PDF at this URL:

https://s3.amazonaws.com/com.eventide.downloads/Product+Manuals/H9ControlManual.pdf

When I select save in the upper right corner of the displayed document a floating (no background or buttons) drop down menu with only one selection appears in the lower middle of the screen.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-15-09-35-28-a67fbe.png


In documenting this I made a screenshot, and when I clicked it, it appeared in a Firefox Tab (normal behavior) but when I right clicked that and selected Save, another floating drop down menu appeared


https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-15-09-35-39-d3fe7d.png

Asked by cazwicky 1 unyaka odlule

Last reply by cazwicky 1 unyaka odlule

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Firefox spor taking up MASSIVE amounts of memory

I was working on my 2023 14" MacBook Pro (M2 Pro, 16GB memory) and a window popped up stating I need to close an application due to me being out of memory. Then my comput… (funda kabanzi)

I was working on my 2023 14" MacBook Pro (M2 Pro, 16GB memory) and a window popped up stating I need to close an application due to me being out of memory. Then my computer froze and I was forced to do a hard reset.

Normally Firefox uses ~450MB however the window stated that Firefox was using 95.57GB of memory as indicated in the attached photo.

I have checked for crash logs and there are no reported crash events listed. And checking Activity monitor shows that Firefox is back to using its normal memory of ~450MB.

Can someone help provide some guidance on what happened and how I can prevent this from happening as I was forced to do a hard reset.

Asked by Dr.CC 1 unyaka odlule

Last reply by Dr.CC 1 unyaka odlule

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Cannot unsubscribe from Firefox Account Tips

I just created a new account and I get daily emails, which say at the bottom: You're receiving this email because xxxxx@xxxx.xom has a Firefox account and is subscribed t… (funda kabanzi)

I just created a new account and I get daily emails, which say at the bottom: You're receiving this email because xxxxx@xxxx.xom has a Firefox account and is subscribed to Firefox Account Tips.

When I click on the unsubscribe link, everything is already unchecked at https://www.mozilla.org/en-US/newsletter/existing/. I also noticed Firefox Account Tips is not listed.

How do I unsubscribe from these emails?

Asked by Vyom 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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How do I reorder Bookmarks in Toolbar

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fix… (funda kabanzi)

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fixed?

Asked by praylett1 1 unyaka odlule

Answered by praylett1 1 unyaka odlule

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Firefox saved passwords

Hello! I have saved a password in firefox. This I have recently renewed and saved again. Now I urgently need the old version of this password saved in firefox. Is there a… (funda kabanzi)

Hello! I have saved a password in firefox. This I have recently renewed and saved again. Now I urgently need the old version of this password saved in firefox. Is there any way to recover it? Thanks a lot!

Asked by janschulz 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Show images

Hi I hope that I can mumble my way through this... I run a SMF Forum and have no problems with any Browsers except for Firefox.... I like Mozilla Products a lot and wou… (funda kabanzi)

Hi

I hope that I can mumble my way through this...

I run a SMF Forum and have no problems with any Browsers except for Firefox.... I like Mozilla Products a lot and would like to stay with Firefox..

I have uploaded two images, one with Chrome showing the image correctly and the other image using Firefox which doesn't show the image.

Is there a setting that I am Missing ?

Asked by rphillipchuk 1 unyaka odlule

Last reply by Medhasree Suram 1 unyaka odlule

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Firefox update lost all data. Now, nothing sow

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app. Now, all our bookmarks and h… (funda kabanzi)

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Asked by petervapp 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule