Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox is somewhat randomly freezing upon opening something in a new tab, and on starting afterwards

Seemingly randomly, when opening a new tab, FF freezes up completely. This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord i… (funda kabanzi)

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

Asked by Celepito 2 iminyaka edlule

Last reply by lewyes 1 unyaka odlule

  • Okugcinwe kunqolobane

Default print system

Firefox automatically updated last night, and once again defaults to its own printer dialog box. I hate it. There is a link to use the system print dialog box but it only… (funda kabanzi)

Firefox automatically updated last night, and once again defaults to its own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job -- which wastes a lot of time every time I want to print.

I can't find a setting to choose my system printer dialog box as default. the solutions from last year no longer work (about:config, then tab_mo, then print.tab_modal.enabled, set to false.

Anyone know how to fix this? It's enough to make me stop using the browser because the Firefox dialog box sucks.

Asked by terry79 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

temporarily disconnect one of my computers from my account

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that … (funda kabanzi)

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that computer, the technician will have full access to all of my accounts and passwords

Asked by lucas_eagle 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

System Printer

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change? … (funda kabanzi)

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change?

Asked by alan118 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (funda kabanzi)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Asked by Josef Lintz 2 iminyaka edlule

Last reply by NN 1 unyaka odlule

  • Okugcinwe kunqolobane

email tabs

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I acce… (funda kabanzi)

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I access my yahoo email addresses???

Asked by lewispreston 2 iminyaka edlule

Last reply by lindabrown3440 1 unyaka odlule

  • Kusonjululiwe
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Memory leak - Firefox Browser Version 97.0

I am experiencing problems when using Duolingo, which is highly interactive. This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on Sy… (funda kabanzi)

I am experiencing problems when using Duolingo, which is highly interactive.

This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on System Monitor/ Resources are the same.

I am using Fedora and have 16GB ram. Have just ordered another 16GB ram, but think this problem is so severe that no amount of ram will fix it.

Asked by scm999 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

We are once again asking for Reading List on Desktop

We are once again asking for Reading List on desktop The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why hav… (funda kabanzi)

We are once again asking for Reading List on desktop

The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have Reading List at all?

Asked by HairyTexan 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Problems using Firefox after update

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing… (funda kabanzi)

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

Asked by suebratch 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (funda kabanzi)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Asked by gruff 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions… (funda kabanzi)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Asked by keith87 2 iminyaka edlule

Last reply by gabriele.hayden 1 unyaka odlule

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  • Okugcinwe kunqolobane

Homepage randomly switches to MSN?

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since… (funda kabanzi)

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

Asked by deanel018 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (funda kabanzi)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 iminyaka edlule

Last reply by vannerwinner 1 unyaka odlule

  • Okugcinwe kunqolobane

Issues when composing a hotmail email

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an em… (funda kabanzi)

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an email, the reply will disappear into draft or sent folders, and the original gets thrown into the archive folder (or some other folder). The auto-fill option has a tendency to not include vowels. Any help would be appreciated.

Asked by cjeveringham 2 iminyaka edlule

Last reply by Delenn 1 unyaka odlule

  • Okugcinwe kunqolobane

"Your browser is being managed by your organization". I am a home user WTF?

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods… (funda kabanzi)

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods for remeding this situation do not work. Please advise on how to change the policy to allow update please

Asked by Let's Jump 2 iminyaka edlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Microsoft .NET Framework 4.5.2

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on." downloading / install: https://www.microsoft.com/en-US/downl… (funda kabanzi)

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on."

downloading / install: https://www.microsoft.com/en-US/download/details.aspx?id=42642

results in: .NET Framework 4.5.2 or a later update is already installed on this computer.

searching Firefox Browser ADD-ONS yields: 0 results found for "Microsoft .NET Framework 4.5.2"


...(help) with appreciation in advance, m

Asked by Mark Kubicki 2 iminyaka edlule

Last reply by shopart890 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox not loading any websites after Windows crash

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would … (funda kabanzi)

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would not load any websites. The about:config page loaded.

I was at a loss as to how to resolve this as I could find no advice for this problem.

I thought I would try Safe Mode. Unexpectedly, just starting in Safe Mode resolved the issue without doing anything else. I am now back to normal.

I'm curious to know what just starting in Safe Mode did to resolve the issue. I also want to broadcast this as I did not find this as a potential solution.

Asked by johfc 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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  • Okugcinwe kunqolobane

Can't login to NY Times site using Firefox

I can't login to the NY Times website using Firefox. I'm sure I'm using the correct password because I can log in using a different browser. I don't save passwords in Fir… (funda kabanzi)

I can't login to the NY Times website using Firefox. I'm sure I'm using the correct password because I can log in using a different browser. I don't save passwords in Firefox. I enter them manually or use a password manager. As I said, I'm certain I'm using a valid password. I've cleared the cookies and all of the items under History on the Settings page. When I close Firefox, nothing is saved. When I contact NYT customer service, I was informed that they've had a lot of requests for assistance from Firefox users, and nothing was out of order with those users' NYT login; the problem was with Firefox.

Please advise.

Asked by kenr2 1 unyaka odlule

Answered by kenr2 1 unyaka odlule