Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Missing Bookmarks

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail… (funda kabanzi)

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail. I surely hope that someone can help me get them back. Thank you.

Asked by Carol101 1 unyaka odlule

Last reply by Carol101 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox freezing when trying to add attachments on Gmail messages and other issues

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fin… (funda kabanzi)

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fine so it is a Firefox issue. Also, Firefox is very slow, especially with certain sites like Amazon, Wayfair, etc. It gets slower the longer you use those sites. I cannot even open some sites such as my bank, Navy Federal Credit Union and Etsy. I can open them on a different browser same computer. While I like that Firefox helps with privacy I think I am going to have to move to another browser as I can no longer tolerate these issues. If you have fixes, that would help. I couldn't find any on the Help search.

Asked by kiwikrs 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Frequent Firefox crashes

Firefox consistantly crashes on page load interacting with a page before it fully loads dynamic pages adding content on scroll Per the troubleshooting steps, h… (funda kabanzi)

Firefox consistantly crashes on

  • page load
  • interacting with a page before it fully loads
  • dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

  • bp-94031d7d-e807-400a-914e-22c570220907
  • bp-bd1fe716-1eba-4539-ac01-773710220907
  • bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
  • bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

Asked by nhansen 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

New error message

When trying to open a reference from URL, I get the following: "Sorry, you are not allowed to preview drafts" I have never seen this before, especially from the web age … (funda kabanzi)

When trying to open a reference from URL, I get the following: "Sorry, you are not allowed to preview drafts"

I have never seen this before, especially from the web age in question.

Asked by shydubren 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (funda kabanzi)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Two Factors Authentication always requested

Hi forum, I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of… (funda kabanzi)

Hi forum,

I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of these services I check "Don't ask me again on this device". But each time I restart my laptop, I have to enter again my TFA. I guess this is a configuration problem, but I can't find which one is it: I don't know browse in private mode, so it should be something else. Any ideas? Kind regards

Asked by nz.mat80 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to find "Move to <display-name>" option under "Window" menu item on macOS

I am unable to find Move to <display-name> option under Windows menu item. It is available for almost all other apps (inbuilt/ downloaded) i use everyday and wonder… (funda kabanzi)

I am unable to find Move to <display-name> option under Windows menu item. It is available for almost all other apps (inbuilt/ downloaded) i use everyday and wondered why. I use it considerably to move around windows according to priority. I miss this on Firefox. I searched for customizing but did not find much help online.

I am a dev with an external monitor, used Firefox on windows, and recently switched to Firefox on Macbook m1. Including me, I guess there would be many more who would love this on Firefox. Can anyone help on this ?

Attached images for reference.

Asked by Uday 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

I am old [85] and nearly blind and I do not understand why I cannot access my GiffGaff accounts

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try … (funda kabanzi)

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try I cannot get on to their system. Is there some form of block in my firefox system that will not allow me - I am told I need to allow them, but I simply do not understand how? Where are Preferences and how do I access them?

Asked by macooke75 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Keyboard errors in news chat rooms only

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can t… (funda kabanzi)

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can type the first word with no problem. I hit the space bar and it spaces correctly. However, when I type the first letter of the second word, the letter appears BUT IT BACKSPACES AND ELIMINATES THE SPACE. If I want to type "That is not..." I get "Thatisnot..." (When I enter the i and n, it backspaced.) As you can see from this post, it's not my keyboard. I can post my thoughts in Word and paste the entry onto the news site just fine.

It's related to Firefox, because if I switch over to that god-awful Edge, it doesn't happen. Any ideas?

Asked by msgtprolson 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

My password generasting program IOLO(Bypass password Manager) does not display corectly when using firefox

The password program does not display the entire page when I signed in and using the program. The program works perfectly using other browsers(Edge / Chrome), it's only o… (funda kabanzi)

The password program does not display the entire page when I signed in and using the program. The program works perfectly using other browsers(Edge / Chrome), it's only on Firefox that I have this problem. I've worked with the password people and they can't fix the problem either.

I've attached a screen shot of problem. The box with the red bar at the top should also have a red bar box at the bottom, bit all you can see is a sliver of red at the bottom.

Asked by den.reba 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (funda kabanzi)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Excell online rows mess up during copy/paste

Hi guys, In a company we use Excel online for filling some information internally. The problem is next: Open sheet>enter information>TAB(s)>Enter=informatio… (funda kabanzi)

Hi guys, In a company we use Excel online for filling some information internally. The problem is next:

  • Open sheet>enter information>TAB(s)>Enter=information entered, rows are okay;
  • Ctrt+F/Scroll up for older case>copy>go to end>paste=information is there, but row number is moved for a rown down.

This doesn't happen on Chrome(tested). Attached are few examples. Waiting for your reply.

Cheers!

Asked by duskovuk 1 unyaka odlule

Last reply by duskovuk 1 unyaka odlule

  • Okugcinwe kunqolobane

Email dowbload issue

Yahoo email issue I have been going around in circles on this 'help' site & now i've somehow found this page so hopefully i can get some proper advice? My sky/yahoo e… (funda kabanzi)

Yahoo email issue I have been going around in circles on this 'help' site & now i've somehow found this page so hopefully i can get some proper advice? My sky/yahoo email won't fully load & this has only begun to happen last few weeks, I have tried every solution offered to no avail. Wgat happens is i open my sky/yahoo email vis the fully updated (before any one asks) Firefox browser but my email will stop loading after a few eeks worth, today back to 29th Aug only then i just see grey bars & no continuation of downlaod although the page tells me i have some 700 inbox emails. It's pretty much the same with 'sent' too.

Asked by Huw7778 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Mouse speed drops by 80% when firefox has focus

My mouse cursor is suddenly extremely slow whenever firefox has focus. Instead of crossing the entire screen with a small hand movement, I get maybe 1/10th of the width o… (funda kabanzi)

My mouse cursor is suddenly extremely slow whenever firefox has focus. Instead of crossing the entire screen with a small hand movement, I get maybe 1/10th of the width of the screen with the same movement.

Asked by Zan 1 unyaka odlule

Last reply by Zan 1 unyaka odlule