Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (funda kabanzi)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can Autoscroll be Disabled in the History Side Bar/Manager?

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYIN… (funda kabanzi)

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.

Asked by gsrgtrdg4565653 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Why can I no longer access Amazon Smile in Firefox.

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed … (funda kabanzi)

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

Asked by anthony-lee 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Fresh boot, one instance of Firefox, one tab of Firefox, 15 processes of Firefox. Really?!

Fresh boot, one instance of Firefox, one tab of Firefox, 15 processes of Firefox. Really?! Sometimes one or more of these processes hogs my CPU. I've looked at many su… (funda kabanzi)

Fresh boot, one instance of Firefox, one tab of Firefox, 15 processes of Firefox. Really?!

Sometimes one or more of these processes hogs my CPU.

I've looked at many suggestions online and either they are inaccurate, inapplicable, or they don't fix the problem.

Asked by stevesch 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I… (funda kabanzi)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 1 unyaka odlule

Last reply by Joshua Xiong 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot play certain Youtube videos other than in incognito window

Hi! In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than … (funda kabanzi)

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Asked by joakim6 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Not able to connect to website

After trying to navigate to various pages within the Canon USA website I only display a blank page. Under the message tab it says can only be opened in a new tab. This is… (funda kabanzi)

After trying to navigate to various pages within the Canon USA website I only display a blank page. Under the message tab it says can only be opened in a new tab. This is a recent problem and it is the same when I try to go to the Canon links from within a Canon email on Firefox or Microsoft Edge

Asked by boblenore 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (funda kabanzi)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

Asked by portsoft1 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Only one tab open and Firefox killing my system

Hi guys, With only one tab open in Firefox, the attached jpg is what I see in my task manager. My desktop is extremely laggy for obvious reasons....but dont know why. … (funda kabanzi)

Hi guys,

With only one tab open in Firefox, the attached jpg is what I see in my task manager.

My desktop is extremely laggy for obvious reasons....but dont know why.

Confusing to see so many child tasks under the parent.

Anyone know what I need to do to over come the general slowness etc on my box.

Thanks in advance

Adrian

Asked by Adrian 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (funda kabanzi)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar sho… (funda kabanzi)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requ… (funda kabanzi)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Asked by typewriterjason 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one… (funda kabanzi)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 1 unyaka odlule

Last reply by Paul 1 unyaka odlule