Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (funda kabanzi)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Recovery key problem

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that poi… (funda kabanzi)

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that point for some reason my password fails! Please can you help? Christopher

Asked by Christopher 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Bug with filling in the input of type "time" in Firefox

I added an input of type time, and the problem is - I can't fully fill it in(cant fill in seconds part). I have recorded a screen cast to visualize this problem. Kind … (funda kabanzi)

I added an input of type time, and the problem is - I can't fully fill it in(cant fill in seconds part). I have recorded a screen cast to visualize this problem.

Kind regards, Denis

Asked by ellan.62 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Instacart Page Won't Open

Instacart webpage suddenly will not display/open on Firefox but can display fine on Chrome. Instacart App on mobile phone works fine, just won't open in Firefox. Any sug… (funda kabanzi)

Instacart webpage suddenly will not display/open on Firefox but can display fine on Chrome. Instacart App on mobile phone works fine, just won't open in Firefox. Any suggestions other than using Chrome? Firefox version 101.0.1 Windows 10. Was working fine until latest update installed this morning.

Asked by dbaucke 1 unyaka odlule

Answered by frogfrog1218 1 unyaka odlule

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The page is formatted wrong when I visit financial website.

Hello. When I visit Marketwatch* on Firefox in full screen mode on Windows machine, there is a huge gap of blank space on the page and I have to scroll dwn a long way to… (funda kabanzi)

Hello.

When I visit Marketwatch* on Firefox in full screen mode on Windows machine, there is a huge gap of blank space on the page and I have to scroll dwn a long way to read the rest of the page. It's like the columnar data is being stacked on the page and not dsplayed side-by-side, as it should be. This doesn't happen in Brave, Chrome, Iron, or MS browsers. On those browsers, the information is placed correctly side-by-side, and not stacked above or below each other on the page. (i say "columnar" to describe issue appearance, not as a known refernce to the cause of the issue.)

PROBLEM FIREFOX:

                            column 2 data
                            column 2 data
                            column 2 data

column 1 data column 1 data column 1 data column 1 data

CORRECT BROWSER DISPLAY: column 1 data column 2 data column 1 data column 2 data column 1 data column 2 data column 1 data

The work-around is minimizing Firefox just slightly smaller than full screen, and all of the page items appear where they should on the page. I'm using other browsers because of this. thx, rick

  • BTW, I don't benefit in any way from mentioning this website with this issue; it's sincerely a probelm with this website that I use frequently.

Asked by rickymay 1 unyaka odlule

Last reply by rickymay 1 unyaka odlule

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Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance?

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others. Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or A… (funda kabanzi)

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others.

Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance? I already have some other accounts set up with Protectimus and would prefer to stick with one 2FA authenticator app.

Thanks.

Asked by maness.michaelj 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (funda kabanzi)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Asked by beachcomber.paradise 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Cannot do fresh install - Get "Can not open temp folder archive" message

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downl… (funda kabanzi)

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

Asked by K in NC 1 unyaka odlule

Answered by K in NC 1 unyaka odlule

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How can I import bookmarks (.html file) into firefox?

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the librar… (funda kabanzi)

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the library doesn't match what I see in Firefox.

tia las

Asked by laslaslas14 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Missing addons after update

Hi, Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop. How to bring … (funda kabanzi)

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Asked by mfegtu 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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open privacy settings via power automate

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work However it does work with Edge 'edge://settings/c… (funda kabanzi)

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work

However it does work with Edge 'edge://settings/content/cookies'

Can you please advise how to fix this

Asked by bradstarkey158 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Recover bookmarks after XUL Runner error

Hello, I experience a XUL Runner error message after attempting to update Firefox and in following the guidance to rectify the error deleted the Firefox folder including … (funda kabanzi)

Hello, I experience a XUL Runner error message after attempting to update Firefox and in following the guidance to rectify the error deleted the Firefox folder including the bookmarks. Is there anyway of recovering the bookmarks (maybe with a third party program) or are they lost forever? Thank you.

Asked by George 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Autosave issues

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms reg… (funda kabanzi)

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms regularly. Firefox auto fills my old phone every time even if I have already entered the correct one. I just need to remove the old phone number from my Firefox completely and permanently so I can replace it with the current one.

Asked by Rolf5000 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (funda kabanzi)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox keeps disconnecting my accounts

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! … (funda kabanzi)

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

Asked by libellule.guillemette.2001 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Pers… (funda kabanzi)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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how to add icons below search box?

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a seri… (funda kabanzi)

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a series of icons (for me now, there are 8 of them). How do I add icons to this? I know how to remove, but I can't see a way to add the icons I use constantly.

Asked by lanzcc 1 unyaka odlule

Last reply by frogfrog1218 1 unyaka odlule