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Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (funda kabanzi)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

After restoring a session one particular window is missing!

Hello! A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on. That session had many windows open, and most … (funda kabanzi)

Hello!

A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on.

That session had many windows open, and most of those windows had dozens of tabs in them.

So, since my PC had been on for several days and, as I mentioned, Mozilla Firefox was starting to acting up a bit, I decided to give it all a rest. I opened the Windows Task Manager and I voluntarily "crashed" Mozilla Firefox from there, then I shut down my PC and let it rest for two or three hours.

When I restarted my computer and I opened Mozilla Firefox, I was obviously asked if I wanted to pick up where I left. So, I restored the last session and all the windows I had open came up again... except the one I was working on when I decided to shut down my PC! It was the most important window, with HUNDREDS of critical tabs in it!

Why hasn't been restored along with the others?

Is there a way to make it appear again=

I'm flabbergasted, please, help me!

Thank you,

Amalia

Asked by grottadifingal 2 iminyaka edlule

Last reply by grottadifingal 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (funda kabanzi)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

system regiment when firefox opens

hello i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other brow… (funda kabanzi)

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

Asked by yekmosafer2000 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Lost abiltiy to access FF Prefences (Command comma)after install of Firefox OS 100

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using… (funda kabanzi)

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using Mac OS 10.13.6. Do I need to go back to previous FF 99 version?

Thank you Rob

Asked by ArtStar 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (funda kabanzi)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (funda kabanzi)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 1 unyaka odlule

Last reply by pentaquark 1 unyaka odlule

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Problem with vertical browser maximazation

Hi there, I've noticed some minor but annoying problem with browser vertical maximization. When I vertically maximize browser by dragging upper form line to the top of … (funda kabanzi)

Hi there, I've noticed some minor but annoying problem with browser vertical maximization.

When I vertically maximize browser by dragging upper form line to the top of the screen, upper and lower side of browser form are snapped to top and bottom of my screen. If I close browser in that (maximized) state, next time when I open it, whole browser form isn't snapped top and bottom anymore. It is slightly moved up. It would be great if this can be fixed soon. Like I said before... it's not big deal but it is little bit annoying and degrading whole user experience with browser.

I am using latest Firefox and Windows 11 Pro. 2K monitor resolution 2560 x 1440px

Thanks in advance

Asked by DuxX 1 unyaka odlule

Last reply by DuxX 1 unyaka odlule

  • Okugcinwe kunqolobane

Security Question regarding Extensions

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will… (funda kabanzi)

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Asked by avcalternative 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

getting rid of YOPmail

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it go… (funda kabanzi)

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

Asked by CarolinaPavers 2 iminyaka edlule

Last reply by CarolinaPavers 1 unyaka odlule

  • Okugcinwe kunqolobane

Feature on web site not working when using Firefox only

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS a… (funda kabanzi)

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

Asked by gaemmershy 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Cookies

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. An… (funda kabanzi)

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew

Asked by oneoldwahoo 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (funda kabanzi)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule