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Sync Not Working: After Logging Into Sync, Error Message "Session Expired" Appears

Just used sync in the past month with no issues. Logged into sync today, immediately after logging in, the error message "Session Expired -- Sorry something went wrong. … (funda kabanzi)

Just used sync in the past month with no issues.

Logged into sync today, immediately after logging in, the error message "Session Expired -- Sorry something went wrong. Please sign out from the browser window and try again." See attachment to see exact error message.

This exact error message appeared on both my PC's when I tried to sync between them. Any thoughts on what is taking place or is there a know issue with Sync from Mozilla today?

Asked by Bumper 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Why my code work fine on chrome but not firefox?

Here is my code: <html> <head> <meta charset="utf-8"> <style> .fullCard, .lowerHalfCard, .upperHalfCard, .fullCard-after, .l… (funda kabanzi)

Here is my code:

<html>
 <head>
  <meta charset="utf-8">
  <style>
   .fullCard,
   .lowerHalfCard,
   .upperHalfCard,
   .fullCard-after,
   .lowerHalfCard-after,
   .upperHalfCard-after {
     background-color: inherit;
     border-radius: 10px;
     height: 100%;
     width: 100%;
     position: absolute;
     
     align-items: center;
     display: flex;
     justify-content: center;
     vertical-align:middle;
   }
  
   .fullCard-after::after,
   .upperHalfCard-after::after{
     content: "";
     display: block;
     position: absolute;
     height: 4px;
     background-color: inherit;
     width: 100%;
     top: calc(50% - 2px);
   }
   .lowerHalfCard-after::after{
     content: "";
     display: block;
     position: absolute;
     height: 4px;
     background-color: inherit;
     width: 100%;
     top: calc(50% - 2px);
   }
   .lowerHalfCard,
   .lowerHalfCard-after{
    clip-path: polygon(0% 50%, 100% 50%, 100% 100%, 0% 100%);
   }
   .upperHalfCard,
   .upperHalfCard-after{
     clip-path: polygon(0% 0%, 100% 0%, 100% 50%, 0% 50%);
   }

   .splitFlap {
     background-color:black;
     box-sizing: border-box;
     border-radius: 10px;    
     width: 100px;
     height: 150px;
     position: relative;    
   }

   .rotate0to90 {
     animation-name: r0to90;
   }

   .rotate90to0 {
     animation-name: r90to0;
   }

   .rotate0to_90 {
     animation-name: r0to_90;
   }

   .rotate_90to0 {
     animation-name: r_90to0;
   }

   .rotate0to90,
   .rotate90to0,
   .rotate0to_90,
   .rotate_90to0 {
     animation-duration: 0.3s;
     animation-fill-mode: forwards;
   }

   @keyframes r0to90 {
     from {
    transform:rotateX(0deg);
     }

     to {
    transform: rotateX(90deg);
     }
   }

   @keyframes r90to0 {
     from {
    transform: rotateX(90deg);
     }

     to {
    transform: rotateX(0deg);
     }
   }

   @keyframes r0to_90 {
     from {
    transform: rotateX(0deg);
     }

     to {
    transform: rotateX(-90deg);
     }
   }

   @keyframes r_90to0 {
     from {
    transform: rotateX(-90deg);
     }

     to {
    transform: rotateX(0deg);
     }
   }

   .transform0to_90 {
     transform: rotateX(-90deg);
   }

   .transform0to90 {
     transform: rotateX(90deg);
   }
   .hide{
    display:none
   }
   .zIndex2 {
     z-index: 2;
   }

   .zIndex4 {
     z-index: 4;
   }

   .zIndex10 {
     z-index: 10;
   }
   .blue{
      background-color: blue
   }
   .green{
      background-color: green
   }
   .red{
      background-color: red
   }
   .orange{
     background-color: orange
   }
  </style>
  <script>
   let baseDiv,lowerDiv,middleDiv,upperDiv;
   document.addEventListener("DOMContentLoaded",()=>{
    baseDiv=document.getElementById("base");
    lowerDiv=document.getElementById("lower");
    middleDiv=document.getElementById("middle");
    upperDiv=document.getElementById("upper");
   });
   let backward=()=>{
       middleDiv.innerHTML=baseDiv.innerHTML;
    lowerDiv.classList.add("rotate0to90");
    middleDiv.className="upperHalfCard-after transform0to_90 zIndex4";
   }
   let forward=()=>{
    middleDiv.innerHTML=baseDiv.innerHTML;
    upperDiv.classList.add("rotate0to_90");
    middleDiv.className="lowerHalfCard-after transform0to90 zIndex4";
   }
   
   let upperHandler=()=>{
    middleDiv.classList.add("rotate90to0");
    upperDiv.classList.replace("zIndex4","zIndex2");    
   }
   let lowerHandler=()=>{
    lowerDiv.classList.replace("zIndex4","zIndex2");
    middleDiv.classList.add("rotate_90to0");    
   }
   let middleHandler=()=>{
    upperDiv.innerHTML=baseDiv.innerHTML;
    lowerDiv.innerHTML=baseDiv.innerHTML;
    middleDiv.className="hide";
    upperDiv.className="upperHalfCard-after zIndex4";
    lowerDiv.className="lowerHalfCard-after zIndex2";
   }
  </script>
 </head>
 <body>
  <div class="splitFlap">
   <div 
    id="base" 
    class="fullCard-after zIndex2">
    <img src="img/1_100.png">
   </div>
   <div 
    class="upperHalfCard-after zIndex4"
    id="upper"
    onAnimationEnd="upperHandler()">
    <img src="img/0_100.png">
   </div>
   <div 
    id="middle"
    class="hide"
    onAnimationEnd="middleHandler()">
   </div>
   <div
    class="lowerHalfCard-after zIndex2" 
    id="lower"
    onAnimationEnd="lowerHandler()">
    <img src="img/0_100.png">
   </div>
  </div>
  <p>
   <button onClick="forward()">
     +
   </button>
   <button onClick="backward()">
    -
   </button>
   <button onClick="setHinge()">Set Hinge</button>
  </p>
 </body>
</html> 

I am creating a split-flap. It works fine in Chrome, but in firefox, during the second rotation period, it is not smooth as in chrome. How can I fix it?

Asked by knvbhk 3 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (funda kabanzi)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Asked by JAYeskewicz 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

I have no idea why this is happening

{ "securitySoftware": { "registeredAntiVirus": "Microsoft Defender Antivirus", "registeredAntiSpyware": "", "registeredFirewall": "Microsoft Firewall" }, "pr… (funda kabanzi)

{

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Microsoft Firewall"
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "prealloc": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_APP_RESTART": "1",
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\apx9tstq.default-release-1650652330211\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini",
   "MOZ_SKELETON_UI_RESTARTING": "1"
 },
 "modifiedPreferences": {
   "browser.contentblocking.category": "standard",
   "browser.download.useDownloadDir": false,
   "browser.search.region": "US",
   "browser.search.update": false,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20220411174855",
   "browser.startup.homepage_override.buildID": "20220411174855",
   "browser.startup.homepage_override.mstone": "99.0.1",
   "browser.startup.page": 3,
   "browser.urlbar.placeholderName": "DuckDuckGo",
   "browser.urlbar.quicksuggest.migrationVersion": 2,
   "browser.urlbar.quicksuggest.scenario": "offline",
   "browser.urlbar.suggest.bookmark": false,
   "browser.urlbar.suggest.openpage": false,
   "browser.urlbar.suggest.searches": false,
   "browser.urlbar.tipShownCount.searchTip_onboard": 4,
   "doh-rollout.balrog-migration-done": true,
   "doh-rollout.disable-heuristics": true,
   "doh-rollout.doneFirstRun": true,
   "doh-rollout.doorhanger-decision": "UIOk",
   "doh-rollout.home-region": "US",
   "doh-rollout.uri": "https://mozilla.cloudflare-dns.com/dns-query",
   "dom.disable_open_during_load": false,
   "dom.forms.autocomplete.formautofill": true,
   "dom.security.https_only_mode": true,
   "dom.security.https_only_mode_ever_enabled": true,
   "extensions.lastAppVersion": "99.0.1",
   "idle.lastDailyNotification": 1651446016,
   "media.gmp-gmpopenh264.abi": "x86_64-msvc-x64",
   "media.gmp-gmpopenh264.lastUpdate": 1650652374,
   "media.gmp-gmpopenh264.version": "1.8.1.1",
   "media.gmp-manager.buildID": "20220411174855",
   "media.gmp-manager.lastCheck": 1651358262,
   "media.gmp-widevinecdm.abi": "x86_64-msvc-x64",
   "media.gmp-widevinecdm.lastUpdate": 1650652376,
   "media.gmp-widevinecdm.version": "4.10.2391.0",
   "media.gmp.storage.version.observed": 1,
   "media.hardware-video-decoding.failed": false,
   "media.peerconnection.ice.default_address_only": true,
   "media.peerconnection.ice.no_host": true,
   "media.peerconnection.ice.proxy_only_if_behind_proxy": true,
   "network.http.proxy.respect-be-conservative": false,
   "network.trr.bootstrapAddress": "1.1.1.1",
   "network.trr.confirmationNS": "skip",
   "network.trr.excluded-domains": ",accounts.firefox.com,profile.accounts.firefox.com,oauth.accounts.firefox.com,firefoxusercontent.com,mozillausercontent.com,accounts-static.cdn.mozilla.net,accounts-static-2.stage.mozaws.net,firefox.factor11.cloudflareclient.com,detectportal.firefox.com,localhost.localdomain,localhost6.localdomain6,localhost6",
   "network.trr.fetch_off_main_thread": false,
   "network.trr.mode": 3,
   "network.trr.uri": "https://mozilla.cloudflare-dns.com/dns-query",
   "places.database.lastMaintenance": 1651265143,
   "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]",
   "privacy.history.custom": true,
   "privacy.purge_trackers.date_in_cookie_database": "0",
   "privacy.purge_trackers.last_purge": "1651446020315",
   "privacy.userContext.enabled": true,
   "security.remote_settings.crlite_filters.checked": 1651525452,
   "security.remote_settings.intermediates.checked": 1651425976,
   "security.sandbox.content.tempDirSuffix": "{26f660aa-1fb1-4924-9d39-ba6d8030032f}",
   "services.sync.declinedEngines": "",
   "services.sync.lastPing": 1651446447,
   "services.sync.lastSync": "Mon May 02 2022 14:09:07 GMT-0700 (Pacific Daylight Time)",
   "services.sync.engine.addresses": true,
   "services.sync.engine.addresses.available": true,
   "services.sync.engine.creditcards": true,
   "services.sync.engine.prefs.modified": false,
   "signon.rememberSignons": false,
   "storage.vacuum.last.index": 1,
   "storage.vacuum.last.places.sqlite": 1650653788,
   "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
 },
 "lockedPreferences": {
   "fission.autostart.session": false
 },
 "printingPreferences": {
   "print.more-settings.open": true,
   "print.printer_HP57B824_(HP_OfficeJet_Pro_8720).print_duplex": 0,
   "print_printer": "OneNote (Desktop)"
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Speakers (Realtek(R) Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104314A1&REV_1000\\4&33d682b5&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 5,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "E20 (Intel(R) Display Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\\4&33d682b5&0&0201",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "SOUNDBAR (TaoTronics TT-SK023)",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0002099a_PID&0500\\7&1c634f93&3&F013C3E30949_C00000000",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 0,
       "minLatency": 0
     }
   ],
   "audioInputDevices": [
     {
       "name": "Microphone (Realtek(R) Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104314A1&REV_1000\\4&33d682b5&0&0001",
       "vendor": "",
       "type": 1,
       "state": 2,
       "preferred": 5,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 64
     },
     {
       "name": "",
       "groupId": "",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Stereo Mix (Realtek(R) Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104314A1&REV_1000\\4&33d682b5&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "",
       "groupId": "",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     }
   ]
 },
 "accessibility": {
   "isActive": true,
   "forceDisabled": 0,
   "handlerUsed": true,
   "instantiator": "UIAUTOMATION|"
 },
 "startupCache": {
   "DiskCachePath": "C:\\Users\\yourm\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\apx9tstq.default-release-1650652330211\\startupCache\\startupCache.8.little",
   "IgnoreDiskCache": true,
   "FoundDiskCacheOnInit": true,
   "WroteToDiskCache": false
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.33",
     "version": "4.33"
   },
   "NSS": {
     "minVersion": "3.76.1",
     "version": "3.76.1"
   },
   "NSSUTIL": {
     "minVersion": "3.76.1",
     "version": "3.76.1"
   },
   "NSSSSL": {
     "minVersion": "3.76.1",
     "version": "3.76.1"
   },
   "NSSSMIME": {
     "minVersion": "3.76.1",
     "version": "3.76.1"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "en-US"
     ],
     "available": [
       "en-US"
     ],
     "supported": [
       "en-US"
     ],
     "regionalPrefs": [
       "en-US"
     ],
     "defaultLocale": "en-US"
   },
   "osPrefs": {
     "systemLocales": [
       "en-US"
     ],
     "regionalPrefsLocales": [
       "en-US"
     ]
   }
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6,
   "contentWin32kLockdownState": "Win32k Lockdown disabled -- Running in Safe Mode"
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "WebRender (Software)",
   "windowLayerManagerRemote": true,
   "adapterDescription": "Intel(R) UHD Graphics 620",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x3ea0",
   "adapterSubsysID": "14a11043",
   "adapterRAM": 0,
   "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32",
   "driverVendor": "",
   "driverVersion": "26.20.100.7870",
   "driverDate": "2-5-2020",
   "adapterDescription2": "NVIDIA GeForce GTX 1050 with Max-Q Design",
   "adapterVendorID2": "0x10de",
   "adapterDeviceID2": "0x1c8d",
   "adapterSubsysID2": "14a11043",
   "adapterRAM2": 2048,
   "adapterDrivers2": "C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll",
   "driverVendor2": "",
   "driverVersion2": "30.0.15.1169",
   "driverDate2": "2-1-2022",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.22000.258",
   "clearTypeParameters": "Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ",
   "targetFrameRate": 60,
   "direct2DEnabledMessage": {
     "key": ""
   },
   "webgl1Renderer": "WebGL is currently disabled.",
   "webgl1Version": "-",
   "webgl1DriverExtensions": "-",
   "webgl1Extensions": "-",
   "webgl1WSIInfo": "-",
   "webgl2Renderer": "WebGL is currently disabled.",
   "webgl2Version": "-",
   "webgl2DriverExtensions": "-",
   "webgl2Extensions": "-",
   "webgl2WSIInfo": "-",
   "info": {
     "AzureFallbackCanvasBackend": "skia",
     "AzureCanvasBackend": "skia",
     "AzureContentBackend": "skia",
     "ApzWheelInput": 1,
     "ApzDragInput": 1,
     "ApzKeyboardInput": 1,
     "ApzAutoscrollInput": 1,
     "ApzZoomingInput": 1,
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             "status": "available"
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           {
             "type": "runtime",
             "status": "blocked",
             "message": "Safe-mode is enabled"
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         "name": "WEBRENDER",
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         "status": "unavailable-in-safe-mode",
         "log": [
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           {
             "type": "runtime",
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             "message": "Safe-mode is enabled"
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       },
       {
         "name": "WEBRENDER_QUALIFIED",
         "description": "WebRender qualified",
         "status": "available",
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         "name": "WEBRENDER_COMPOSITOR",
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           {
             "type": "runtime",
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       },
       {
         "name": "WEBRENDER_PARTIAL",
         "description": "WebRender partial present",
         "status": "available",
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             "type": "default",
             "status": "available"
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       {
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         "status": "unavailable",
         "log": [
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             "type": "default",
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         "status": "unavailable",
         "log": [
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             "status": "available"
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         "name": "WEBRENDER_ANGLE",
         "description": "WebRender ANGLE",
         "status": "unavailable-no-angle",
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             "message": "ANGLE is disabled"
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         "name": "WEBRENDER_DCOMP_PRESENT",
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     "id": "amazondotcom@search.mozilla.org"
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   {
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}

Asked by ThatDamnGirl 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (funda kabanzi)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Asked by Barret Swart 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

firefox is not normal wants me to download the browser i have an acct for long time had a virus last night but windows defender caught it and removed it my colors are all gone too along with file view etc on top line

im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows def… (funda kabanzi)

im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows defender caught a trojan but removed it right away all other places i have been were fine today what happened to my firefox and duckduck go etc

Asked by memok 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I can't delete my Firefox account

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I d… (funda kabanzi)

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

Asked by vivek95148 2 iminyaka edlule

Answered by vivek95148 2 iminyaka edlule

Firefox account compromized

Hi, When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so. All my passwords are synced to firefox ac… (funda kabanzi)

Hi,

When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so.

All my passwords are synced to firefox account. I am afraid and want to know what all information is stolen. I immediately removed old devices from accounts page under connected services. However, I see peculiar - 'unknown' device which I can not sign out.

Asked by Mayank Kumar Chaudhari 4 izinyanga ezidlule

Last reply by James 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Suspicious domain mozilla-api[.]com

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with of… (funda kabanzi)

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with official Mozilla infrastructure and I suspect this is a malicious domain.

Asked by Work Lappy 3 iminyaka edlule

Answered by Work Lappy 3 iminyaka edlule

Firefox Download Save & Retrieve Folders

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save … (funda kabanzi)

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save location, both of those folders present as being empty when in fact they both have numerous files/directories. Even if I try to save in "+ Other Locations", those locations are limited to the same as presented in the 'Browse' window of Home, Desktop, Documents and Downloads. Only the Downloads folder displays correctly.

Also as a result of this limited save location, I can only retrieve a file from the Downloads folder (the attached file was saved in my Documents folder but I had to move it to Downloads.

Why does the saving behavior behave like this?

Asked by Ronald Wilson 2 izinyanga ezidlule

Last reply by Ronald Wilson 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (funda kabanzi)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Asked by infamousdrew 3 iminyaka edlule

Last reply by infamousdrew 3 iminyaka edlule

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Completely broken profiles

Hello team, I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig. Up until today, I… (funda kabanzi)

Hello team,

I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig.

Up until today, I have been trouble free. Error 1: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I tried several options - and have been googling/trying several steps for a couple of hours (after each step, I restarted the PC):

1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Attempted to use Command Lines to open Firefox https://wiki.mozilla.org/Firefox/CommandLineOptions 3. Opened Profile Manager and attempted to create a new profile - when I did this the new profile would not display in the Profile Manager, but it would display in the Profiles folder under Appdata [I tried this multiple times] 4. Deleted the profiles.ini file

After deleting the .ini file Error 2: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." 1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Opened Profile Manager and attempted to create a new profile. After following the Profile Wizard, another error pops up: "An unexpected error has prevented your changes from being saved."

I am completely stumped. I hope you can help, Sean

Asked by sean.oneill.29 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

Mozilla Lags After I Switch Windows and Loose Focus and Change Back

Hello everyone. I've been having some issues with Mozilla lately. I don't know if my CPU is in bad condition or not but, when I change tabs through my Windows, say chang… (funda kabanzi)

Hello everyone.

I've been having some issues with Mozilla lately. I don't know if my CPU is in bad condition or not but, when I change tabs through my Windows, say changing tabs from Mozilla to Spotify and changing it back to Mozilla, my CPU gets very full, causing my cursor to lag, and Mozilla to be unresponsive for a couple of seconds first and it gets kinda worse as I continue to use my PC, causing the lag to occur for over 10 seconds.

I have seen some similar complaints on the web but they date back to 2014ish times.

What do you think? Is it somewhat my CPU's problem or did Mozilla's handling get worse over a patch or something?

I enjoy Mozilla and don't want to quit using it. Any help would be much appreciated.

Asked by burakcelikbilek1992+mozilla 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule