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Falcon (Brandwatch) login struggling to load

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around. It was working fine before Christmas, so has been an u… (funda kabanzi)

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

Asked by joanne.fryer 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Duplicate Firefoxes

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version the… (funda kabanzi)

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

Asked by staplegun71 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Google search will not load on my android 7 phone on firefox browser

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen. I have checked the connection to the network u… (funda kabanzi)

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen.

I have checked the connection to the network using my Mobile data and Home Wifi connection

Refer to attached screenshot

But when I load the same page in the following browsers I am able to get to the Google search page: Chrome Browser MS Edge browser

Avast Secure browser

Ecosia Browser

Troubleshooting done so far: Deleted all history Cleared the cache deleted bookmarks uninstalled and done a clean install of the Firefox borwser from Google playstore

Issue remains.

Specifications: Mobile phone

  • Model - SM-G930F

Firefox version: refer to attached screenshot

Asked by art Ele 4 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Just recently I am getting a "525" error code from Cloudfare using Firefox w/windows 10.

When I am trying to access a photo library for Bing Wallpaper photos I am blocked by Cloudfare error 525. I can using a different browser (MS Bing; Chrome; DuckDuckGo) an… (funda kabanzi)

When I am trying to access a photo library for Bing Wallpaper photos I am blocked by Cloudfare error 525. I can using a different browser (MS Bing; Chrome; DuckDuckGo) and it works fine. Only errors out using Firefox since last two updates.'

Asked by JPKirkpatrick 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Sites are often not saving login

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to … (funda kabanzi)

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

Asked by Zilas0053 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Playing video on YouTube is always choppy, repeated message "experiencing interruptions, find out why"?

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to … (funda kabanzi)

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

Asked by sunglassguyz 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Lost passwords and favorites after update...

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic… (funda kabanzi)

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic! Is there ANY way I could get my saved passwords and favorites back from the previous install?!

Greatful for help here...

Best regards Robert

Asked by robsnob 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

search jumps to address bar

search jumps to address bar. I NEED THIS TO STOP IT !!! DO YOU UNDERSTAND THIS IS NOT A GREAT THING for ‘Firefox'. Give us a click button to turn this unwanted or un… (funda kabanzi)

search jumps to address bar. I NEED THIS TO STOP IT !!! DO YOU UNDERSTAND THIS IS NOT A GREAT THING for ‘Firefox'. Give us a click button to turn this unwanted or unneeded automatic feature. Please don't offer workaround goto edit deep function programing 'work with me' options, just turn it OFF.

Asked by robdeg 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

VPN Refund

Hello > I was recently billed for yearly VPN on my credit card > Please refund > I did not authorize payment ! I can,t stand when a company reaches into… (funda kabanzi)

Hello > I was recently billed for yearly VPN on my credit card > Please refund > I did not authorize payment !

I can,t stand when a company reaches into my bank account with out my permission > especially asking if i want to renew  :

Thanks

floyd mantos

[removed email]

Asked by floyd5 4 izinyanga ezidlule

Last reply by James 4 izinyanga ezidlule

Can't screenshot a specific tweet

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before… (funda kabanzi)

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before and I assume it's just a bug since copy-pasting still works. Any help with this?

Asked by Anonymous 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Developers options tab keeping opening up on it own

I have been having this issue with firefox for a while, where the developers options tab keeps opening up on its own, and closes on itself. I have attached a recording o… (funda kabanzi)

I have been having this issue with firefox for a while, where the developers options tab keeps opening up on its own, and closes on itself. I have attached a recording of the issue for better illustration. Many time I am unable to close it, it doesn't allow me to carry out my work when its up. My firefox is updated. Can anyone help identify what is the issue.

Asked by sarmah.angshuman 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Disable container menu in new tabs

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work… (funda kabanzi)

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work on making it optional, that would be a super improvement, but I'll be happy if I can just turn it off! Thank you

Asked by aah51 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Password Manager

Hello I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at lea… (funda kabanzi)

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

Asked by peto819 4 izinyanga ezidlule

Last reply by TyDraniu 4 izinyanga ezidlule

How do I turn on black bars on the left, right and bottom of the screen like Tor Browser?

I know that Tor has this thing for fingerprinting and I also want to know If i can turn it on for Firefox because I like how it looks. Is there a way I could turn it on? … (funda kabanzi)

I know that Tor has this thing for fingerprinting and I also want to know If i can turn it on for Firefox because I like how it looks. Is there a way I could turn it on? I heard it's called fingerprinting letterboxing or something.

Asked by ImNotProAtThis 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule