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GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (funda kabanzi)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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how to uninstall today's Firefox 105.0 update?

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the p… (funda kabanzi)

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the page (https://www.nytimes.com/games/wordle/index.html). The PC keyboard is still connected (I can enter letters in the puzzle grid) but the mouse is not connected so I cannot scroll the page, cannot bring the pictorial keyboard into view.

How can I uninstall the 105.0 update?

Thanks, Gail

Asked by Gail Fleischaker 1 unyaka odlule

Answered by Gail Fleischaker 1 unyaka odlule

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After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is g… (funda kabanzi)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

Asked by richwalters 1 unyaka odlule

Answered by richwalters 1 unyaka odlule

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Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (funda kabanzi)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 1 unyaka odlule

Answered by mjrcohen 1 unyaka odlule

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Can not access google services like search, calendar,...

Hi guys. I can access google services like google search, calendar in private browsing but it does not work without the private mode. Could someone suggest to me any solu… (funda kabanzi)

Hi guys. I can access google services like google search, calendar in private browsing but it does not work without the private mode. Could someone suggest to me any solution to this problem?

Asked by minhluong126 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Firefox won't import bookmarks

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the … (funda kabanzi)

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

Asked by julie.parisi 1 unyaka odlule

Answered by julie.parisi 1 unyaka odlule

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Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no… (funda kabanzi)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 1 unyaka odlule

Answered by HenningNE 1 unyaka odlule

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Firefox downgrades itself every day: from version 105 to 102

I've installed Firefox 105.0.3 on a machine with a fresh installation of Windows. I've left the machine running overnight. The next morning, Firefox stops loading pages.… (funda kabanzi)

I've installed Firefox 105.0.3 on a machine with a fresh installation of Windows. I've left the machine running overnight. The next morning, Firefox stops loading pages. When I check C:\Program Files\Mozilla Firefox, I can see that Firefox.exe has a file date of July, instead of October: all the files in this folder are now for version 102 instead of 105. This has happened several times in a row now. What could be causing this problem?

Asked by Hobbes010 1 unyaka odlule

Answered by Hobbes010 1 unyaka odlule

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Browser no longer allows me to log into my ISP's website

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved c… (funda kabanzi)

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

Asked by Mark397 1 unyaka odlule

Answered by Mark397 1 unyaka odlule

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How to not manually delete download files?

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files. It is honestly amazing that they came up wit… (funda kabanzi)

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?

Asked by gudehh 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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No Sound in Firefox

I have Win 11 pro, Computer is new. I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before). Other brow… (funda kabanzi)

I have Win 11 pro, Computer is new.

I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before).

Other browser like Chrome and Opera are fine.

I have cleared cache, reset firefox and the usual troubleshooting (including if the tab is on mute).

All sound drivers are up to date.

Can anyone help?

Asked by mbakrania 1 unyaka odlule

Answered by mbakrania 1 unyaka odlule

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New address bar buttons

What about:config option do I have to disable to remove those new buttons from the address bar? Firefox 105.0b2 I suppose the other question is why did you add them? Th… (funda kabanzi)

What about:config option do I have to disable to remove those new buttons from the address bar?

Firefox 105.0b2

I suppose the other question is why did you add them? There are already three places I can get at that information.

Asked by firefox1950 1 unyaka odlule

Answered by firefox1950 1 unyaka odlule

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Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (funda kabanzi)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 1 unyaka odlule

Answered by silke.lubich 1 unyaka odlule

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How do I turn off this new address bar feature? This thing, with the buttons?

[See uploaded image] I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard n… (funda kabanzi)

[See uploaded image]

I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard navigation in the browser with all these new, special, or whatever controls that are ultimately useless.

How do I turn this off?

Asked by metalphoenixrising 1 unyaka odlule

Answered by metalphoenixrising 1 unyaka odlule

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (funda kabanzi)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 1 unyaka odlule

Answered by Dropa 1 unyaka odlule

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bug in Secure Conection always on google sites and youtube.

from 89338383 sites just google sites have this problem. And nothing work. is so annoying ill uninstall firefox and this browser forever. 9/10 times wana go on google or… (funda kabanzi)

from 89338383 sites just google sites have this problem. And nothing work. is so annoying ill uninstall firefox and this browser forever. 9/10 times wana go on google or yt Secure conection preblem is making me mad its an firfox account bug not the visited site have problems.

Asked by wdedf 1 unyaka odlule

Answered by wdedf 1 unyaka odlule