Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox has no connection to the Internet

  • 1 baphendule
  • 0 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu HenningNE

HenningNE
HenningNE
more options

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: ''FF is already running but is not responding. The old FF process must be closed to open in a new window.'' Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager. Uninstalled and reinstalled three times - no change. I'm using Windows 10 and Avast One, Firewall checked - is open for FF. I appreciate your comments and help. Best wishes Henning

Isisombululo esikhethiwe

I found a solution:

I installed a current version of Microsoft Visual C++ Redistribution. That fixed the problem. Best Henning

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

HenningNE
HenningNE Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

I found a solution:

I installed a current version of Microsoft Visual C++ Redistribution. That fixed the problem. Best Henning