Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

"Refresh Firefox" ruined my profile with no backup

I just want to express my frustration. Today during removal of Firefox (due to bug in Windows "winget" upgrader I got two versions of FF - 122.0 and 122.0.1 so wanted to… (funda kabanzi)

I just want to express my frustration.

Today during removal of Firefox (due to bug in Windows "winget" upgrader I got two versions of FF - 122.0 and 122.0.1 so wanted to remove one) I accidentally clicked "Refresh Firefox instead" without knowing what's going to happen in a few seconds.

Soon I was presented with a nice and clean Firefox window with no open tabs, no history and no addons.

I quickly went to my profile folder (%APPDATA%\Mozilla\Firefox\Profiles) only to discover that no full backup was made prior to "refreshing". There were some files preserved - places.sqlite, cookies.sqlite, but no addons, and no sessionstore.jsonlz4. From what I can see, some of the carefully tweaked settings in about:config are also lost.

Fortunately I made my own backup on 10th of October 2023, so I recovered most addons and some of the open tabs. I'm now in the process of restoring other tabs from history. But I like to have them open for weeks or even months, so it's going to take me a lot of time.

The Refresh Firefox thing should be removed because it only destroys data. OR MAKE THE DAMN FULL BACKUP OF THE ENTIRE ***UNTOUCHED*** USER PROFILE ***BEFORE*** REFRESHING IT!!!!!!!!!

You never cease to disappoint, Firefox. Now I'll waste a lot of time to restore what I had before clicking that damn button. And I need to set up a regular profile backup because I cannot trust the software I tried to trust the most... No wonder you're losing users. That is totally unacceptable.

Any clues on how to restore my profile to the state before the "refresh" disaster?

Asked by Anonymous 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Your pop-up for hiding my email address

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common. When I am trying to login to one of … (funda kabanzi)

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common.

When I am trying to login to one of these pages, your "Let Firefox hide your email address" message pops up over the selection box from my password manager. There doesn't seem to be an easy way to remove your message - which, in this context is totally inappropriate - but your message prevents me from logging in to my account when I need to choose between identities (example, work and personal).

Can I turn these messages off? or can you add a simple "X" to the window so I can close it without that action being picked up by my password manager?

Asked by dan.antion 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox takes me to site with different language

When visiting HP.com - US-English site and signing in to my account, it opens fine - in English - but if I click on links, it connects to sites in a different link. I tri… (funda kabanzi)

When visiting HP.com - US-English site and signing in to my account, it opens fine - in English - but if I click on links, it connects to sites in a different link. I tried it on Microsoft Edge and it worked fine. It's only on Firefox that I have the problem.

Asked by cathy38 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

Midjourney & Canva

Midjourney website and also canva was working fine until i tried to open both of them today using firefox, but midjoueny froze and kept making firefox showing not respond… (funda kabanzi)

Midjourney website and also canva was working fine until i tried to open both of them today using firefox, but midjoueny froze and kept making firefox showing not responding and then unfreeze and then freeze and so on, Also canva -as shown in the screenshots- is not working properly, it's laggy and won't load full pages.

I thought it was the websites' problem until i tried chrome - which i really hate to do- and voila, both of them worked fine, no freezing no lagging and pages are loading properly.

Is there any solution for this, because i really hate to use chrome but i am forced to do so until this problem is fixed :'(

Asked by Amr Salah 2 izinyanga ezidlule

Visuals on firefox looking choppy and pixelated on the tab I'm active in

Not sure how to explain this without the images... But I opened up YouTube just looking for some videos and uhhhhhh. I checked on other things in my computer to see if it… (funda kabanzi)

Not sure how to explain this without the images... But I opened up YouTube just looking for some videos and uhhhhhh. I checked on other things in my computer to see if it's just my GPU or some weird graphic thing, but everything that isn't firefox seems to be working OK. It's not that terrible, I'm just really confused.

Why is this happening? And can I fix it? Started like... two minutes ago.

Asked by YH Wolf 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

browser.search.region changes on its own

Hi! My browser.search.region keeps changing from US to RO on its own. I'm running Firefox 122.0.1 (64-bit) on Mac Monterey 12.7.3. I'm also using Mozilla VPN 2.16.0 (2.20… (funda kabanzi)

Hi! My browser.search.region keeps changing from US to RO on its own. I'm running Firefox 122.0.1 (64-bit) on Mac Monterey 12.7.3. I'm also using Mozilla VPN 2.16.0 (2.202307282002). Thank you!

Asked by mr.adamgoldman 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (funda kabanzi)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

FF freezes

Last months problem with Firefox, one process goes to 11-20% cpu usage+-, firefox does not load sites, freezes, after some time works again. Tried every solution and noth… (funda kabanzi)

Last months problem with Firefox, one process goes to 11-20% cpu usage+-, firefox does not load sites, freezes, after some time works again. Tried every solution and nothing. I have to wait or restart Firefox. I have similar problem on Android and notebook from work. You are unable to fix your browser but you complain that that MS, Google and Apple block independent browsers. Maybe the way to fix is reinstall Windows. GO TO HELL!!!

Asked by ho.ma 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

  • Kusonjululiwe

Lost bookmarks and passwords

For some reason, Firefox just stopped working yesterday. The only way I could get it to work again was to uninstall and reinstall (the refresh option did not work). How… (funda kabanzi)

For some reason, Firefox just stopped working yesterday. The only way I could get it to work again was to uninstall and reinstall (the refresh option did not work). However, now I've lost all my bookmarks, passwords and customization. I don't care about the customization and losing the bookmarks is an annoyance, but I'd REALLY like to get my passwords back. The installation created a folder of Old Firefox data, but when I open the folders that I think might be helpful, like bookmarkbackups, they are empty. Is there anywhere else I can look where these might have been saved? I did not have a Mozilla account so no profile until now which I just set up in order to access the forum. Thanks for any help you can provide.

Asked by terriejky 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

What is the story behind the "Copy Link Without Site Tracking" contextual menu item?

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway? Not only that, i… (funda kabanzi)

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway?

Not only that, it takes up precious real-estate in an often already-crowded contextual menu. Why not make it the default action when selecting the normal "Copy Link" contextual menu item?

Asked by hrsnbrgmn 2 izinyanga ezidlule

Last reply by hrsnbrgmn 2 izinyanga ezidlule

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This is a bank with all precautions. Why will it not load??

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data c… (funda kabanzi)

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This is a bank with all precautions. Why will it not load?? John @ lewisgrad@proton.me

Asked by lewisgrad 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

all windows close when closing one window

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were un… (funda kabanzi)

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were unrecoverable via 'restore session'

This now happens all the time. I may have a couple windows open - I close one and they all close - not TABS - WINDOWS. As I am handling personal finances, academics and business, I cannot work like this. I cannot keep every window I open forever open so that I do not loose another. I am forced to use another browser until the problem is fixed.

I was also VERY disappointed to find that I could not just ask a question without signing in. This is absolutely ridiculous. Just help people who use your stuff. Why do I have to be a member to point out a problem or ask a question? I'll bet you are missing volumes of helpful feedback because folks are tired of having to announce themselves before pointing out a glitch and just move on as I almost did. That in turn leaves dedicated users dealing with a glitch for longer.

I am using the latest Windows 10 on a modern machine.

Asked by vicocles 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Bookmarks bar disappearing apparently still an issue after 12 years.

I searched the forums, and it appears this issue has answers going back 12 years. Answers explain how to get it to show up again. Basically, it amounts to turning the ba… (funda kabanzi)

I searched the forums, and it appears this issue has answers going back 12 years.

Answers explain how to get it to show up again. Basically, it amounts to turning the bar off and back on again.

The problem is it WILL happen again. Why? It's been 12 years and no explanation as to why it happens or how to fix it permanently.

None of the Firefox updates over the years have addressed this either.

Asked by dexluther 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

hyperlinks auto-opening in edge instead of Firefox

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change… (funda kabanzi)

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

Asked by coemar 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Print overlaps on some web pages

Hi - I have been getting printing 'overlaps' for a better way of describing it, and this happens randomly. It happened yesterday and today, and today it was with WhiteStu… (funda kabanzi)

Hi - I have been getting printing 'overlaps' for a better way of describing it, and this happens randomly. It happened yesterday and today, and today it was with WhiteStuff.com and Preloved.co.uk. Is that something that I need to fix or is the problem with the website owners? Thank you!

Asked by Longmountain 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule