I-Firefox Isithangami Sokwesekwa

Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in memory that seem to be causing the problem. I have to manually end the process just to close Firefox, and it is quite annoying. I just checked, my Firefox is up to date. Yesterday I deleted and re-installed Firefox, but it's still doing the same thing. This is kind of driving me nuts to be honest. I have Chrome, Opera, and Edge also installed on my computer so I'm ready to jetisson Firefox but thought I'd see what the community has to say first.

UPDATE - Firefox worked great for a few days but the issue returned not too soon after that. Whatever happened in the last update was only good temporarily. I've already done all the initial troubleshooting steps and believe I may have discovered the root cause of the issue.

There are multiple processes in Firefox whose size is over 100,000 kilobytes in size. Some are over 200K, 300K, and 400K.

As I compare this with other browsers I have on my computer, Edge has no processes over 100K, and neither does Chrome or Opera. I believe this is not coincidence, there is something internal to Firefox which creates large processes that is causing delays in closing it. Once again the problem has started annoying me and has started giving me thoughts of switching browsers again.

You can see it in the screenshots I posted.

When you're waiting for the website to respond, there is a very small black blob that moves backwards and forwards from left to right in the firefox browser Tab of the window you are using. It is too small especially if there are a dozen Tabs, or more.. Is there any way/Add-On to make this larger/more obvious please?

Sky is a satellite television firm in the UK it also does a Mobile Phone System and Broadband Internet access.They also do email run by Yahoo. It is nothing like Skype. Now and again on the email it tells me the internet has dropped while I am using it, The PC says its still connected and the modem lights are on. If I then use Google Chrome its OK. I am not using wifi as I am now wired. Although yahoo email says "not connected" other sites are working OK. This fault is Firefox and before the last maybe 6 updates it was OK. I have been with Sky about 25 years and been using Monzilla about at least 10 years. I always delete the cookies each day.

I'm using and old operating system on my computer, and the latest version of Firefox seems to overtax my graphics card, even with the most mundane websites and functions. So, I had to downgrade versions to the one just previous to today's update to even get here. However, it makes you create a new profile instead of using an existing one. Is there some way to get around this?

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message

Bad Request

Please contact your administrator with the error code: 0.92c35068.1659696031.c897d52

I can access ebay with IE but I don't want too I want to use firefox!!

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed concerns with a new version taking control over updating. Why don't you have updates that give you options to choose the background color and who decides if and when you update? I will not update Firefox under these conditions. And I don't want to spend half a day trying to change my background back to white, and especially if would have to do that with every update. Like I have to change my printing options when I do updates! I have been so happy with Firefox for the last 20 yrs. or so, until all of this. Please make this more user friendly and optional.

Hi, can i ask you please don't publish new Version of Mozilla Firefox everyday? I use it and everyday and every Time that i open it, there is a new Version of Firefox, that i should download. please first make all of changes and after that maybe one Time per Month is okey but not every Hour and every Day. Thanks. There was nothing to Contact with you like E-Mail, so i ask my Question here. Best Regards

Lately every time you release an update you break something in how Amazon is displayed. Not on all pages, the initial main page is fine, but if you try and view any lists or past purchases the display is unreadable. I've noticed this in the past, but this time it happened right after your last update, so I conclude that's where the problem lies. The attached screenshot is of my Amazon Wishlist. If you have one of those you'll notice the appreaence is way off. And BTW I was trying to delete the list, or perform any of the other actions that result in those warnings. Thank you.

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the same one to try and change it, but it keeps giving me this error message. I'm about to put my face through the monitor.

It's 7 months since the last thread about failed downloads and there was no solution found then. Is anyone still experiencing failed downloads (from yahoo, aol mail servers especially)? Answer - I am! I have to keep using Chrome (which I don't like, it's slow) and I have all my bookmarks in Firefox and it's a quick browser. Please Mr Mozilla, fix this issue! As posted back in 2021, the feature suddenly stopped with the update at that time (around 102 or earlier). Now we're on 106.0.5 and still not downloading.

Firefox Crashes after rebooting, was working before. Tried several times, but keep getting crash reporter. Very important for me to recover open tabs. Crash report is as Follows:

AdapterDeviceID: 0x1057 AdapterDriverVersion: 9.18.13.1269 AdapterSubsysID: 21d117aa AdapterVendorID: 0x10de AppInitDLLs: %SystemRoot%\System32\nvinitx.dll AvailablePageFile: 53314732032 AvailablePhysicalMemory: 4769107968 AvailableVirtualMemory: 8778712899584 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20220808125904 CPUMicrocodeVersion: 0x29 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Running in Safe Mode CrashTime: 1661049042 DOMFissionEnabled: 1 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=18.7366) GraphicsNumRenderers: 2 HeadlessMode: 0 InstallTime: 1660509565 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Broadcom Corporation":["BtMmHook.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-localization-l1-2-0.dll","VCRUNTIME140.dll","api-ms-win-crt-runtime-l1-1-0.dll"],"Microsoft Windows":["ntdll.dll","normaliz.dll","psapi.dll","dxgi.dll","Wpc.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","rasadhlp.dll","npmproxy.dll","netprofm.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","duser.dll","dui70.dll","dbghelp.dll","dwmapi.dll","uxtheme.dll","winmm.dll","wsock32.dll","samcli.dll","IPHLPAPI.DLL","netutils.dll","ntmarta.dll","propsys.dll","MMDevAPI.dll","avrt.dll","version.dll","WSHTCPIP.DLL","powrprof.dll","wtsapi32.dll","rsaenh.dll","wship6.dll","mswsock.dll","bcryptprimitives.dll","wevtapi.dll","apphelp.dll","winsta.dll","RpcRtRemote.dll","profapi.dll","msasn1.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","devobj.dll","api-ms-win-downlevel-version-l1-1-0.dll","cfgmgr32.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","api-ms-win-downlevel-user32-l1-1-0.dll","imm32.dll","msvcrt.dll","clbcatq.dll","setupapi.dll","sechost.dll","shlwapi.dll","ws2_32.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","osclientcerts.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0126, AdapterSubsysID2: 21d117aa, AdapterDriverVersion2: 8.15.10.2538FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 352 StartupCrash: 0 StartupTime: 1661048709 SubmittedFrom: Client SystemMemoryUsePercentage: 72 TelemetryEnvironment: 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WD10JPLX-00MBPT0","revision":"01.01H01","type":"HDD"},"profile":{"model":"WDC WD10JPLX-00MBPT0","revision":"01.01H01","type":"HDD"},"system":{"model":"WDC WD10JPLX-00MBPT0","revision":"01.01H01","type":"HDD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA NVS 4200M ","vendorID":"0x10de","deviceID":"0x1057","subsysID":"21d117aa","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVendor":null,"driverVersion":"9.18.13.1269","driverDate":"10-28-2013","GPUActive":true},{"description":"Intel(R) HD Graphics Family","vendorID":"0x8086","deviceID":"0x0126","subsysID":"21d117aa","RAM":0,"driver":"igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32","driverVendor":null,"driverVersion":"8.15.10.2538","driverDate":"9-26-2011","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":true},"userPrefs":{"accessibility.browsewithcaret":true,"app.shield.optoutstudies.enabled":false,"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.addresses.enabled":false,"extensions.formautofill.creditCards.enabled":false,"media.gmp-gmpopenh264.lastInstallStart":1659646438,"media.gmp-gmpopenh264.lastDownload":1659646445,"media.gmp-gmpopenh264.lastUpdate":1659646445,"media.gmp-manager.lastCheck":1660847661,"media.gmp-manager.lastEmptyCheck":1660847661,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":8},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17516,"resetDate":18604},"addons":{"activeAddons":{"{2a168bd0-55d2-466f-9c68-077c416943be}":{"version":"1.2","scope":1,"type":"extension","updateDay":18604,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"fdm_ffext2@freedownloadmanager.org":{"version":"3.0.57","scope":1,"type":"extension","updateDay":18918,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"uBlock0@raymondhill.net":{"version":"1.38.6","scope":1,"type":"extension","updateDay":18918,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"@contain-facebook":{"version":"2.3.1","scope":1,"type":"extension","updateDay":18842,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"{4853d046-c5a3-436b-bc36-220fd935ee1d}":{"version":"7.4.0","scope":1,"type":"extension","updateDay":18841,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"{abed7ce6-ea64-4b94-9531-bacf5acb9166}":{"version":"1.7","scope":1,"type":"extension","updateDay":18604,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"enhancerforyoutube@maximerf.addons.mozilla.org":{"version":"2.0.107.2","scope":1,"type":"extension","updateDay":18891,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"jid1-NIfFY2CA8fy1tg@jetpack":{"version":"4.39.1","scope":1,"type":"extension","updateDay":18930,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"{20fc2e06-e3e4-4b2b-812b-ab431220cada}":{"version":"1.3.0","scope":1,"type":"extension","updateDay":18604,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"{b9acf540-acba-11e1-8ccb-001fd0e08bd4}":{"version":"17.4","scope":1,"type":"extension","updateDay":18912,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"firefox@ghostery.com":{"version":"8.5.7","scope":1,"type":"extension","updateDay":18808,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"{b9db16a4-6edc-47ec-a1f4-b86292ed211d}":{"version":"7.6.0","scope":1,"type":"extension","updateDay":18810,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"{361c507c-7752-40d4-9143-af3d0b44f629}":{"version":"1.6.1","scope":1,"type":"extension","updateDay":19210,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18503,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19217,"isSystem":true,"isWebExtension":true,"multiprocessCompa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TelemetrySessionId: 588f7ac0-0f10-4205-ba6a-199182ad1d8e Throttleable: 1 TotalPageFile: 66704510976 TotalPhysicalMemory: 17057431552 TotalVirtualMemory: 8796092891136 URL: about:blank UptimeTS: 874.459395618 Vendor: Mozilla Version: 103.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
VMCI sockets DGRAM : 0 : 28 : 2 : 0 : 0x9 : 0x8 : %windir%\system32\vsocklib.dll :  : 570adc4b-67b2-42ce-92b2-acd33d88d842 
VMCI sockets STREAM : 0 : 28 : 1 : 0 : 0x26 : 0x8 : %windir%\system32\vsocklib.dll :  : 570adc4b-67b2-42ce-92b2-acd33d88d842

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.