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Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (funda kabanzi)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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Migration to Wife's new Apple iMac, her bookmarks have been replaced by mine

I used Apple Migration Assistant to move the entirety of my wife's old iMac (the old computer won't accept updates, so her machine was not secure) to a new one. The migra… (funda kabanzi)

I used Apple Migration Assistant to move the entirety of my wife's old iMac (the old computer won't accept updates, so her machine was not secure) to a new one. The migration operation appeared smooth and essentially perfect.

Somehow my Bookmarks have overwritten my wife's (years ago, I turned Synch = ON, was that it? Synch is OFF now). The bookmarks are still OK on the old computer, so how do I locate and move that info to the new machine "AND BE SURE TO GET IT RIGHT"? My wife is the family business manager, so her bookmarks are Insurance, Banking, Healthcare, etc.

I've done some searching, but there are thousands of posts, I can't wade through all of that.

...

Asked by pete.pesheck 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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"We’ve reduced CPU usage on macOS in Firefox" is false.

So obviously "We’ve reduced CPU usage on macOS in Firefox and WindowServer during event processing" is demonstrably false. I went to Headspace, streamed an audio in Safa… (funda kabanzi)

So obviously "We’ve reduced CPU usage on macOS in Firefox and WindowServer during event processing" is demonstrably false.

I went to Headspace, streamed an audio in Safari, noted the %CPU in Activity barely budged more than 20%. Then streamed the same audio in Firefox 93, noted the %CPU rocketed up to 150% and the laptop got hot and the fan kicked into high gear. Then I updated Firefox, restarted computer fresh, streamed the same audio and.....surprise, surprise no fix, no change, %CPU rockets up like before.

Asked by Longwinded 1 unyaka odlule

Last reply by Bithiah 1 unyaka odlule

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Mode mobile in Firefox Develop

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit … (funda kabanzi)

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit

PT-BR: Meu Browser Firefox Developer não entra em modo Mobile com o comando CTRL + SHIFT + M. Clicando f12 e clicando no smartphone funciona modo mobile. O coando está selecionado, mas mesmo assim não funciona. Version 96.0b3 64bit

Asked by softwarealles 1 unyaka odlule

Answered by softwarealles 1 unyaka odlule

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wowway.net

When I attempt to open Email after opening wowway.net in Firefox, a new window opens at "http://wowway.net/files/wow/login.php?bounceto=http%3A%2F%2Fwowway.net%2Fzmail%2F… (funda kabanzi)

When I attempt to open Email after opening wowway.net in Firefox, a new window opens at "http://wowway.net/files/wow/login.php?bounceto=http%3A%2F%2Fwowway.net%2Fzmail%2F%3Fautologin%3Dtrue" and the screen only contains this message: "Please wait while we are logging you in." It never logs in. Wowway.net says the problem is with Firefox and instructed me to use Microsoft Edge to connect to wowway.net and that does work OK. When I click Email from wowway.net in Microsoft Edge, it correctly connects me to "https://email.wowway.com/modern/" from which I can access all my email.

PLEASE HELP! I want to access my email with wowway.net through Firefox as I have for years.

Thank you, Kent Holcomb kentmh@wowway.com

Asked by kentmh 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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latest update 96.0b3 breaks sites

This latest update has broken so many websites for me. I can't see areas of most of the websites I visit, getting a "You are not connected securely to this site" notice e… (funda kabanzi)

This latest update has broken so many websites for me. I can't see areas of most of the websites I visit, getting a "You are not connected securely to this site" notice even though there's a certificate when I check and it's always for a different reason. One unsecure image or one unsecure content warning or something along those lines and it's driving me nuts! I can't use a private window because I can't sign into any sites with the private window. All I get is the spinning, working on it thingy.

There was a place where I could whitelist sites to override this problem but now I can't find it and if I can't do something about this, will have to use a different browser, which I don't want to do. Can someone give me an idea here on what to do to bypass this? I've trusted these sites for years. They didn't just all go rogue the minute this update came through!

I'm on Windows 10

Asked by nightsmusic 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (funda kabanzi)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin 1 unyaka odlule

Answered by Justin 1 unyaka odlule

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Firefox color - dark theme

I'm trying to customize colors of Firefox developer edition. I would like to have a dark toolbar bit i don't wont to enable dark mode for any website. I have installed F… (funda kabanzi)

I'm trying to customize colors of Firefox developer edition. I would like to have a dark toolbar bit i don't wont to enable dark mode for any website.

I have installed Firefox color and whenever i choose a darker color for the toolbar all websites are displaying their dark versions (it behaves like the dark mode is turned on).

I have tried to manual set browser.theme.content-theme and browser.theme.toolbar-theme but after every restart these get overridden.

Does anyone know how to make this happen?

The funny thing is that everything was fine before today's update...i tried reinstalling Firefox and also i tried disabling all extensions...

Asked by dario.jakovljevic1 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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My Firefox change automatic change language

My Firefox change automatic change language. When restart firefox looks ok but after sometime automatic change launguage. Please check attached screenshot. I am using Mac… (funda kabanzi)

My Firefox change automatic change language. When restart firefox looks ok but after sometime automatic change launguage. Please check attached screenshot. I am using Mac book pro 13in version and other thing attached.

Asked by hardik.299 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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[Linux] [Developer Edition] Browser transparent (content missing)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and … (funda kabanzi)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and context menu opens up, but the content is just transparent (screenshot attached).

When I close & repone the firefox, then usually on 5th to 10th attempt everything starts working until next reboot.

Firefox(Default edition v94.0) is working just fine with no problems on same machine.

When I first noticed this, version was 95.0b3. Now I'm on 95.0b12.

OS is Xubuntu 21.10 and hardware is HP ZBook Power G8 - i5-11400H, Nvida Quadro T600.

I've already tried: 1) opening on safe mode, 2) reinstalling using Ubuntu's "umake" commant line tool, 3) reinstalled by downloading it from https://download.mozilla.org/?product=firefox-devedition-latest-ssl&os=linux64&lang=en-US and copying the files, 4) opening computer using both Nvida's and Intel's built-in gpu

but nothing have worked so far - still the issue persists.


Is there anything else I should try?

Thanks!

Asked by k22rma 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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wowway

I have used wowway.net for my email service on Firefox for years. Recently I have become unable to login to my email account using wowway.net. When I click the "Email" … (funda kabanzi)

I have used wowway.net for my email service on Firefox for years. Recently I have become unable to login to my email account using wowway.net. When I click the "Email" button on the wowway.net homepage (https://wowway.net/?inc=27) from within Firefox, a new page opens entitled "Redirecting to Login" with the message "Please wait while we are logging you in." This page stays open indefinitely without connecting to "https://email.wowway.com/modern." The wowway technical support have been unable to help me solve the problem and suggested I use Microsoft Edge instead of Firefox. Microsoft Edge does work, but I much prefer to stay with Firefox if possible.

Can you help me?

Asked by kentmh 1 unyaka odlule

Last reply by kentmh 1 unyaka odlule

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Firefox always uses US settings instead of UK

I have set Firefox Developer Edition (Windows 10 20H2 & 21H2 and Ubuntu 18.04 & 20.04 installations, always kept up to date), to use English (United Kingdom) sett… (funda kabanzi)

I have set Firefox Developer Edition (Windows 10 20H2 & 21H2 and Ubuntu 18.04 & 20.04 installations, always kept up to date), to use English (United Kingdom) settings in preferences. I have installed the UK Dictionary and made it the default for spellchecking. The Windows installation is also supposed to be respecting the OS regional settings. Firefox seems to be totally disregarding the settings and always giving me US as the location and US English for the spellcheck. This has been an issue for months if not years. I understand that many pages will be US biased, that is not a problem. The problems are that my country preference is being detected as US, and that I can not seem to get Firefox to actually use the UK Dictionary. I can supply additional information as required

Asked by DaveB 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Intel I9 Quadro T2000 and twitch or youtube stutters (95 or beta 96)

I love Firefox and i cannot fix that issue, for the time being, i do read video (youtube, twitch or anything else) from another browser but i don't know how to fix that i… (funda kabanzi)

I love Firefox and i cannot fix that issue, for the time being, i do read video (youtube, twitch or anything else) from another browser but i don't know how to fix that issue.

Tried with/without hardware acceleration and doesn't change anything, updated my drivers.

Windows 11 32gb I9 Quadro t200 (intel 630) Thanks.

Asked by gontie 1 unyaka odlule

Last reply by gontie 1 unyaka odlule

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How to block images loading but retain the IMG tag containing path in SRC attribute?

I know setting 'permissions.default.image' with a value of '2' will block the downloading of images. However, this also removes the IMG tag from the page source. Is the… (funda kabanzi)

I know setting 'permissions.default.image' with a value of '2' will block the downloading of images. However, this also removes the IMG tag from the page source. Is there a way to retain this, because I want access to the image path in the SRC attribute; for development testing purposes via Selenium.

Thanks.

Asked by Jason (Personal) 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Adding page title to the URL bar via userChrome.js

Hi, Back in the old days of classic extensions, they had access to FF's GUI elements, provided such privileges were asked in a manifest file. For example, there were e… (funda kabanzi)

Hi,

Back in the old days of classic extensions, they had access to FF's GUI elements, provided such privileges were asked in a manifest file.

For example, there were extensions that added tab's title to the URL bar. And I want to do exactly that nowadays, too.

WebExtensions can not do that but this should work with userChrome.js, right?

If so, maybe someone has already done it and I simply could not find it. Does anybody know?

If not, then how do I access the URL bar object to add text (e.g. page's title) to it or something else?

Thanks in advance.

Asked by zxspectrum3579 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Access Denied

I was trying to access one of my many banks' websites. The following is the message: Access Denied You don't have permission to access "http://www.cimbclicks.com.my/" on… (funda kabanzi)

I was trying to access one of my many banks' websites. The following is the message:

Access Denied You don't have permission to access "http://www.cimbclicks.com.my/" on this server. Reference #18.ac5e6acb.1640859686.6e9627cb

For my other banks' website, it is OK.

Please resolved the issue.

Philip

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by philiptancl 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule